UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,577 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1296

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was simple and straight forward to navigate.”

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Posted 4 years ago

“Online ordering was nice and easy Just wish the shipping was a little quicker”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Being able to filter on exactly what I was looking for made it super easy. Thanks UTV DIRECT!!!!”

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Posted 4 years ago

“wish you had more parts for utv”

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Posted 4 years ago

“Excellent information and great service. Fair price”

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Posted 4 years ago

“The tire carrier for my Can Am Maverick X3 was on backorder for 3 weeks. Suddenly it showed up at my door without any notification that it had shipped out. The quality and powder coat is excellent. You just need to improve your communication! if I had not been home when it arrived it could have been taken by someone”

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Posted 4 years ago

“I just ordered it so I haven't received it yet”

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Posted 4 years ago

“Need a little better instructions but other than that seems to be pretty good quality”

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Posted 4 years ago

“Good tech staff, very personable.”

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Posted 4 years ago

“Everything worked well navigating the site and making my purchase. The only thing that did not work is that I didn't get a discount code when I applied for my first responder discount.”

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Posted 4 years ago

“Part arrived as ordered, on time and undamaged”

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Posted 4 years ago

“Found the item I was needing at a reasonable price. It seems to be reasonable quality. Shipping was another matter. Didn't receive my order for nearly a week after it was guaranteed. While maybe not the fault of UTV, it did put a damper on things.”

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Posted 4 years ago

“No mounting hardware was included in the shipment.”

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Posted 4 years ago

“When selecting Category of part to look into. You should be able to select more than one in the filter before it restarts the page”

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Posted 4 years ago

“Prompt shipping and quality products”

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Posted 4 years ago

“The guy helping me when I couldn’t figure out if would fit my new machine was great”

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Posted 4 years ago

“Back window arrived in good condition and install went okay...only time will tell...seems kind of flimsy...”

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Posted 4 years ago

“The site was super easy to navigate and find the product I was looking for. The only issue I have is my doors haven’t shipped yet and it’s been 4 days since I ordered them. Other than that I’m super pleased!!”

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Posted 4 years ago

UTV Direct is rated 4.6 based on 6,577 reviews