UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,696 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service Great products”

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Posted 1 year ago

“UTV Direct has a very wide range of good quality items for your UTV in stock. I wanted a snow plow for my 2023 Can-Am Defender and they had one in stock and shipped it next day. The quality was excellent and they shipped it the day after I ordered it. I would do business with them again and recommend them to anyone wanting UTV parts.”

UTV Direct 5 star review on 24th November 2024

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Posted 1 year ago

“Ordering was good, nice gentleman on the phone. Web site was fine easy to get around on. Shipping worked but tracking package did not. Motoalliance Highland bed cover does not sit flat on bed (won't seal) on the front side of box against cab.”

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Posted 1 year ago

“Received the windsheild very quickly. Installation instructions were very good. I would recommend them to others.”

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Posted 1 year ago

“Orderd snow plow, fits perfect Thanks alot”

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Posted 1 year ago

“Awesome product, simple and firm”

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Posted 1 year ago

“Easy to understand website and quick service and delivery”

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Posted 1 year ago

“Avery good company”

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Posted 1 year ago

“Product did not fit my machine”

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Posted 1 year ago

“I had a few questions about my order and the customer support was very helpful and they got back to me right away! Will definitely order from UTV Direct again!”

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Posted 1 year ago

“Excellent shipping time frames.”

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Posted 1 year ago

“Excellent service. Shipping was fast. Product is excellent. Will be ordering more.”

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Posted 1 year ago

“The mobile version of the website listed a closeout item as being non-returnable at the bottom of the page. When browsing the internet for fenders a search result brought me directly to the part I wanted. I scrolled to Add to Cart and placed my order. I never saw the closeout disclosure until after I initiated the return and was told that it is a closeout item. I then returned to the mobile website and saw it at the very bottom. If I would have scrolled further and saw that I would have never ordered it. This type if information should be displayed first thing on that item's web page. I feel as if I was duped. The customer service after wanted to charge me $45 to for their shipping cost then I was asked to pay a "discounted" shipping label of $52! The total order was only $165 to begin with! The mobile page was badly designed and is deceiving because it allowed me to order before seeing the disclosure at the bottom. I am extremely dissatisfied and will continue to let others know of the poor customer service. This is not how a company brings in future sales, by making a customer pay for what is ultimately a mistake on the company's end. Fix your website so it's CLEAR people know what they're signing up for. I never received a refund and now stuck with this unopened part that I didn't end up needing.”

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Posted 1 year ago

“Great service with timley delivery”

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Posted 1 year ago

“Front and back winshields fit great! The roof we had to buy longer bolts and more spacers for a nicer fit.”

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Posted 1 year ago

“Great customer service as always. Parts arrrived as promised and in good order.”

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Posted 1 year ago

“One of the latches on the door was broken and y’all sent me a new latch promptly.”

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Posted 1 year ago

“Very great customer service, great product”

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Posted 1 year ago

“Product was delivered as stated. Instal was as directed. Very pleased with back windshield. Price was very reasonable. Did not find same product on similar sites.”

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Posted 1 year ago

“Ordering was easy, fast delivery and all was there that was ordered. Good business to deal with.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,696 reviews