UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 11th November 2025

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1299

Anonymous

Anonymous // 01/01/2019

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“Staff helped me with a return shipment without hesitation. Very fast response. Looking forward to working with them to select the correct windshield.”

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Posted 11 months ago

“Bought this for my father-in-law he loves it perfect fit happy customer thank you”

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Posted 11 months ago

“Site was easy to navigate and very informative.”

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Posted 11 months ago

“Ease of ordering...”

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Posted 11 months ago

“The parts came within a week and undamaged, directions were lacking on installation. That's the only reason they don't get a 5 star.”

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Posted 11 months ago

“Your ad showed two belts I pd 140 for one belt I could of bought the same belt for 79 I don’t like false advertising belt is already installed because I didn’t want to miss any more time hunting but not happy at all & will not be recommending your company”

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Posted 11 months ago

“Bill is amazing!! Great company to work with! Very knowledgeable customer service!!!”

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Posted 11 months ago

“Bill was wonderful to work with. I spoke with him a couple separate times on the phone before actually making my purchase. Very knowledgeable of the product as well”

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Posted 11 months ago

“Received the correct part. Fast shipping.”

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Posted 11 months ago

“Ordered a back windshield for a Pioneer. It did not work correctly. I requested to send it back. I had to pay the shipping and a restock fee. I lost right at $100 for nothing.”

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Posted 11 months ago

“Fast service. Fair price. Easy to use website.”

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Posted 11 months ago

“Everything I ordered from utv direct came with missing pieces and or parts that didn’t work( ex. Fine thread nuts for coarse thread bolts)”

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Posted 11 months ago

“Not what I ordered. False advertising to someone that has stage four cancer and trying to buy something for my dad that just had a hip replacement! I thought I was getting a used vehicle for my dad to use once he recovers and was left with two very heavy doors at the end of our long driveway 😡 I just tried calling the phone number you gave and just a generic message. No name of company or anything. I will be reporting you to the Better Business Bureau.”

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Posted 1 year ago

“Did not use website but talked to customer service and he made suggestions which I liked. Process was straight forward and I appreciated the help.”

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Posted 1 year ago

“Super quick shipping and all parts arrived as expected! Great service!”

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Posted 1 year ago

“Bill was a great help to us. We didn't really order the correct windshield, and Bill at UTV noticed when he saw what year and make of a UTV that we have. That was a big help and the package arrived in two days just as was promised. Thanks so much. Super working with you!”

UTV Direct 5 star review on 23rd October 2024

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Posted 1 year ago

“The site was easy to use, your salesman was knowledgeable. Shipping was fast.”

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Posted 1 year ago

“Gentlemen, I spoke to was very knowledgeable. Help me out a ton product came very quickly. I would recommend this company to purchase your UTATV products.”

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Posted 1 year ago

“Easy to use website, super fast shipping.”

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Posted 1 year ago

“Great help from the team!”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,626 reviews