UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,696 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

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“I recently purchased a roof and rear windshield and a set of doors for my utv. No instructions for any of them and the roof and rear windshield had to be modified to fit.”

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Posted 1 year ago

“Easy and straight forward purchasing process, as well as fast shipping.”

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Posted 1 year ago

“Rear bumper attached easily. Good product”

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Posted 1 year ago

“How about a policy that when an item goes on sale within 30 days of purchase a customer can request a price adjustment. Better yet, give advanced notice of an upcoming sale. Take care of your customers and they will take care of you.”

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Posted 1 year ago

“Assembly instructions are terrible”

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Posted 1 year ago

“The site was easy to navigate and the product descriptions were helpful. My order was easy to finalize and the shipment was completed timely and with no issues.”

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Posted 1 year ago

“Outstanding product. Instructions were great and item fit perfectly. Having your staff make sure it would fit first was a great option”

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Posted 1 year ago

“I received my package next day. Super satisfied!”

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Posted 1 year ago

“Ordering was easy and product received on time”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Good product fit properly good all around service, and prices. Would use again”

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Posted 1 year ago

“Fast shipping, great price and wonderful customer service.”

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Posted 1 year ago

“Ordering was easy. Shipment was quick. The LED switch for rear light bar doesn't light up like it's supposed to.”

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Posted 1 year ago

“Quick delivery & great products!”

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Posted 1 year ago

“The purchase process was good. However, I still havent received the product. It was shipped immediately on 6 December but the tracking hasent updated since. I have contacted customer service and they say I will get the product but I feel like it is lost in shipping.”

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Posted 1 year ago

“My order of doors came on schedule, complete and in excellent shape.”

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Posted 1 year ago

“Ordered item for my UTV and never received it or an explanation. Scammer outfit”

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Posted 1 year ago

“I very rarely write reviews for products or businesses, but Darren and the guys at UTV Direct went above and beyond to straighten out a mistake with my order. It may have taken a little extra time to get my order right (from no fault of their own), but in the end it got settled with very little inconvenience to myself. In the end I’m happy with the products and very happy with the service I received.”

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Posted 1 year ago

“Great service. Great product.”

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Posted 1 year ago

“Nice web site and you can enter your vehicle info etc... But the descriptions of the items can be lacking in details. For example, I purchased a roof from my Polaris Ranger and once I received the item the directions mention the roof is not meant for long distance trailering and suggest that 60 MPH on non HWY roads was acceptable. Non ofthis was listed in the description on the UTV Direct web site. That does not really fly in a state like Texas where you travel long distances on highways with your UTV in tow.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,696 reviews