UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,440 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1022

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service”

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Posted 1 year ago

“Fast shipping got what I ordered”

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Posted 1 year ago

“Fast service and exactly what I ordered!”

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Posted 1 year ago

“Great selection. Fast shipping. The winch and plow that I bought seem to be good quality.”

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Posted 1 year ago

“No issue with order came packaged nicely and within a few days of order.”

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Posted 1 year ago

“Very happy with the website and speed of the delivery. The parts fit like they were supposed to. Would highly recommend UTV Direct. R.Cook”

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Posted 1 year ago

“Great products at good prices and the delivery was quick. Will definetely be using UTV Direct for future needs.”

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Posted 1 year ago

“Great company”

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Posted 1 year ago

“2020 Can-Am Commander I would highly recommend UTV Direct. I had my KFI snowplow shipped to my business instead of my cabin, and within minutes, UTV Direct called to verify I had made the purchase. After verifying that I had purchased in good faith, the representative reviewed my order, asked a few questions about lift kits etc, and was pleasant throughout the conversation. The kit was delivered promptly and in undamaged boxes.”

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Posted 1 year ago

“Just got into UTV's and was looking for a plow, the sales staff was knowledgeable helpful and responded quickly plow was here in 3 days, and they told me I missed a promotion and gave me additional money off..”

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Posted 1 year ago

“UTV customer service and management was outstanding. There was a small discrepancy in a product description but they went out of their way to make the purchase Right. Very impressed. I’ll be buying more from these folks.”

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Posted 1 year ago

“I ended having to return item thru no fault of yours the return and refund went smoothly Thanks Jim”

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Posted 1 year ago

“Great Product. The salesman, Tyler, waited after hours to help me make a selection of my Cam am defender HD9. He also was extremely accommodating during the delivery and explained the entire operation of the machine to me.”

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Posted 1 year ago

“Issue with lift gate service that was selected not being an option for shipper. Amount for this service was refunded and we worked out way to pick up delivery.”

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Posted 1 year ago

“The stuff that I ordered looks great. If I need more, I will be back to order more”

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Posted 1 year ago

“Very nice website with quality parts offered. Fast delivery service.”

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Posted 1 year ago

“Awesome service”

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Posted 1 year ago

“Items shipped quickly, was informed of changes in status when it changed. None of the hiccups that are becoming the norm with online retail.”

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Posted 1 year ago

“Product is very nice, quality work on the welds and bends.”

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Posted 1 year ago

“Very quick and easy to find what I needed and the parts fit.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,440 reviews