UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 11th November 2025

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1299

Anonymous

Anonymous // 01/01/2019

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“Fast shipping, reliable parts and services!”

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Posted 2 years ago

“I bought these doors and then actually bought a new UTV. I called to cancel the shipment. They told me I could not cancel because they had already been shipped. I said it is just in the shipping department just pull them. They would not. So I was going to refuse the delivery. The rep Christy Fielder told me not to so I asked for labels to return. She said ok but never heard back from her. So the next week I had my friend help me bring the massive boxes to return. Over $600. What a huge mistake this was to buy from this company.”

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Posted 2 years ago

“I sent a review to Christy Fielder on Tuesday 4 July 2024”

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Posted 2 years ago

“Took longer to get item than dates given when placed order.”

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Posted 2 years ago

“Great product! Love the Grizztek mudguards”

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Posted 2 years ago

“everything arrived quick”

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Posted 2 years ago

“Great place to buy from. I had some small logistical issues with an order. (It took a little longer to ship than originally expected). Not a huge deal. Bill from UTV Direct was phenomenal to work with. I called to check on my order and he was one step ahead. He followed up a couple days later to make sure I was taken care of and went way above and beyond. I will definitely buy from here again! Also a huge supporter of military and first responders!!”

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Posted 2 years ago

“Been waiting for 3 weeks for a rear bumper. Didn’t know it would take so long. Would’ve looked elsewhere.”

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Posted 2 years ago

“Awesome company! Called to verify order & location to be delivered which is wonderful because I was having it sent to a different address! 👍👍”

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Posted 2 years ago

“Great website, great products.”

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Posted 2 years ago

“Excellent customer service and extremely fast shipping.”

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Posted 2 years ago

“The items we purchased and used were as described. No issues there…the hardware for the roof was a bit challenging, need a stronger hand. I would have given 5 stars if the return system were different. One item we purchased was not what we ended up needing. In attempts to return, the cost is half the item’s actual cost, not feasible at all! This item could be repackaged in a box half the size it was shipped in but then it wouldn’t be in the original packaging needed for the return. In addition to the $96 shipping charge, there’s the restocking fee. It’s unfortunate the return process makes it not beneficial to even return. Not sure I’ll order here again.”

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Posted 2 years ago

“They had what I wanted. The price was right. They shipped it fast.”

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Posted 2 years ago

“Great service and competitive prices. Shipping was fast. I will definitely buy from again.”

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Posted 2 years ago

“The snow plow works greater than expected.”

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Posted 2 years ago

“I bought this bag cause it says it fits the Turbo R , it didn’t fit its was off 1.5 inch off form the hole - so it shouldn’t been a big deal to get a return - I hade to take pictures n measure it n send the pictures to Christy n then we talk she’s all can’t u stretch it , told her it won’t work n then she went on n on how it fits the turbo r - it was a awful experience, there’s more , I m over it really horrible customer service”

UTV Direct 2 star review on 5th July 2023

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Posted 2 years ago

“Easy install. Every fit as described”

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Posted 2 years ago

“Product looks as described, quality fabric, tough, sturdy. Easy to install.”

UTV Direct 5 star review on 5th July 2023

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Posted 2 years ago

“Easy to navigate and fast shipping.”

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Posted 2 years ago

“Everything was smooth in the transition from one old mirror to two new side view mirrors. The directions maybe could have been a little xlearer but it was fine with a little thought put into it!”

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Posted 2 years ago

UTV Direct is rated 4.6 based on 6,626 reviews