UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,440 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,440 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1022

Anonymous

Anonymous // 01/01/2019

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“Very good quality fast delivery fair price”

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Posted 1 year ago

“Purchased the KFI plow kit. The winch arrived DOA. utv direct would not replace it and asked me to contact Warn directly. Why should the customer have to contact a manufacturer for a dead out of the box product they utv direct sold me? We went around for awhile then they finally sent me a replacement. However not a pleasant experience first doing business with utv direct. Also original shipping was sent out from three of four different warehouses. However I only was only provided one tracking number and they never responded to my requests for sending me the remaining tracking numbers. Again not a very good first time customer experience.”

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Posted 1 year ago

“These utv doors fit perfectly and look quite nice.”

UTV Direct 5 star review on 8th October 2023

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Posted 1 year ago

“Great service they helped me with a address problem”

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Posted 1 year ago

“Easy to order, salesman was great (Bill)”

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Posted 1 year ago

“I ordered a rear windshield for a 2023 Polaris RZR 1000 4 Pro XP Ultimate. The windshield is for a base model like a sport. I have talked to a couple different people about this and I will have to pay to have it sent back and even a restocking fee. I will eat this $200 and will never order anything else from UTV Direct.”

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Posted 1 year ago

“My overall experience was fantastic, thanks so much.”

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Posted 1 year ago

“Great customer service. I called about some doors for my Ranger and the gentleman on the phone took the time to talk to me about different options. Shipping was a lot quicker than I anticipated too!”

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Posted 1 year ago

“I received the parts in a timely fashion. They appear to be quality parts and fit as advertised”

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Posted 1 year ago

“Shipped in one hour, awesome”

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Posted 1 year ago

“The availability and fast delivery was the best and greatly appreciated!”

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Posted 1 year ago

“Great addition to our maverick! Color matches perfectly!”

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Posted 1 year ago

“I ordered a heater, haven't gotten it installed yet, but will evaluate it when I do”

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Posted 1 year ago

“Qeb site is easy to get around. Shipping is fast. Product very heavy constructed. Have not had a chance to install the product on by side by side. Will write a review when I stallion if finished.”

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Posted 1 year ago

“Went to the site looking for a plow and was confused as to which mount applied so I believe the site needs work. A quick call to customer service solved the confusion with a very knowledgeable representative. The product shipped fast and status emails were appropriate. Very satisfied.”

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Posted 1 year ago

“The products were delivered quickly and are easily attached to my ranger.”

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Posted 1 year ago

“The speaker is awesome! Installed it on our roll cage, and it's definitely cool having a rechargeable speaker not having to worry about any draw of the battery of our sxs. Love it!”

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Posted 1 year ago

“My shopping experience with UTV Direct was very good and easy. Shipping was fast as well.”

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Posted 1 year ago

“I ordered a KFI plow kit. The hardware from the lever kit was missing, 4 weeks later and multiple text messages/phone calls i finally received the hardware. Also I ordered the standard size fairlead pulley instead of the wide on accident and it’s been 6 weeks, still haven’t received a replacement. I’ve been a loyal customer over the years but I won’t be any longer, really went down hill over the last year or so.”

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Posted 1 year ago

“Fast delivery and good product”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,440 reviews