UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,696 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 5th January 2026

UTV Direct 5 star review on 18th December 2025

Anonymous

UTV Direct 5 star review on 10th December 2025

UTV Direct 5 star review on 6th December 2025

UTV Direct 5 star review on 4th December 2025

1310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issue with order came packaged nicely and within a few days of order.”

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Posted 1 year ago

“Very happy with the website and speed of the delivery. The parts fit like they were supposed to. Would highly recommend UTV Direct. R.Cook”

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Posted 1 year ago

“Great products at good prices and the delivery was quick. Will definetely be using UTV Direct for future needs.”

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Posted 1 year ago

“Great company”

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Posted 2 years ago

“2020 Can-Am Commander I would highly recommend UTV Direct. I had my KFI snowplow shipped to my business instead of my cabin, and within minutes, UTV Direct called to verify I had made the purchase. After verifying that I had purchased in good faith, the representative reviewed my order, asked a few questions about lift kits etc, and was pleasant throughout the conversation. The kit was delivered promptly and in undamaged boxes.”

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Posted 2 years ago

“Just got into UTV's and was looking for a plow, the sales staff was knowledgeable helpful and responded quickly plow was here in 3 days, and they told me I missed a promotion and gave me additional money off..”

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Posted 2 years ago

“UTV customer service and management was outstanding. There was a small discrepancy in a product description but they went out of their way to make the purchase Right. Very impressed. I’ll be buying more from these folks.”

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Posted 2 years ago

“I ended having to return item thru no fault of yours the return and refund went smoothly Thanks Jim”

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Posted 2 years ago

“Great Product. The salesman, Tyler, waited after hours to help me make a selection of my Cam am defender HD9. He also was extremely accommodating during the delivery and explained the entire operation of the machine to me.”

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Posted 2 years ago

“Issue with lift gate service that was selected not being an option for shipper. Amount for this service was refunded and we worked out way to pick up delivery.”

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Posted 2 years ago

“The stuff that I ordered looks great. If I need more, I will be back to order more”

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Posted 2 years ago

“Very nice website with quality parts offered. Fast delivery service.”

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Posted 2 years ago

“Awesome service”

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Posted 2 years ago

“Items shipped quickly, was informed of changes in status when it changed. None of the hiccups that are becoming the norm with online retail.”

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Posted 2 years ago

“Product is very nice, quality work on the welds and bends.”

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Posted 2 years ago

“Very quick and easy to find what I needed and the parts fit.”

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Posted 2 years ago

“Got the inferno heater for our 2024 RZR xp 1000. Arrived quickly, with a few mods we got it installed and super happy with the awesome heat it puts out. Thanks! ~Mick”