UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,696 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,696 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

UTV Direct 5 star review on 19th March 2024

Anonymous

1128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item is perfect that I ordered. The delivery was a bit off mark.”

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Posted 3 days ago

“Easy to navigate through web site. Thankyou”

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Posted 3 days ago

“Fast shipping / fit as it should”

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Posted 4 days ago

“Had a few questions/concerns about an item before purchasing and the customer service I received in answering those questions and assisting in the purchase was admirable. All in all it was a very good expericnce and I would not hesitate to be a return customer.”

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Posted 4 days ago

“Was easy to find the item and navigate”

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Posted 4 days ago

“Back window had a couple of flaws/scratches that we didn't notice till we got it installed and the covering taken off. So it was found too late return. The covering wasn't damaged that we could tell so that is why i think it is a manufacture defect.”

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Posted 1 month ago

“The service was very good”

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Posted 1 month ago

“Every thing was fine except the hardware for the windshield was missing 3 of the nuts”

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Posted 1 month ago

“Returned a purchase and was charged 101.00 dollars shipping was quoted 30 to 40 . Kinda disappointed. But worked with me as product did not fit my machine.”

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Posted 1 month ago

“Was very professional! And very helpful.”

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Posted 1 month ago

“Great product. Heats cab better than expected. Installation pictures need to be updated. Didn't match my xp 1000”

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Posted 2 months ago

“Everthing was as described no problems”

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Posted 2 months ago

“I like the short time I waited to get my package”

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Posted 2 months ago

“It was easy to find what i needed”

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Posted 2 months ago

“Good quality products however slim pickings for the pioneer 520. Wish they had more for my utv. Products arive undamaged and quickly.”

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Posted 2 months ago

“Purchased a DOT glass windsheild for my C. F. Moto Z-Force 950 H.O. EX. It came in a timely manner with no damage. There were no assembly instructions or parts list included. I am very mechanically inclined so i had no issue with install but wondered how others might make out. At checkout i could not make either coupons or discounts work.”

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Posted 2 months ago

“Sale person was very knowledgeable about the product thanks”

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Posted 2 months ago

“The website could be easier to navigate. Having to either pick the machine and sort through all the parts. Or pick the part and sort through the machines is not the most ideal. But my parts came way faster than expected, and customer service was great. The instructions were damaged in shipping and they were quick to identify which ones I needed and to send it to me.”

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Posted 2 months ago

“I ended having to return item thru no fault of yours the return and refund went smoothly Thanks Jim”

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Posted 3 months ago

“Issue with lift gate service that was selected not being an option for shipper. Amount for this service was refunded and we worked out way to pick up delivery.”

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Posted 3 months ago

UTV Direct is rated 4.6 based on 5,696 reviews