Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,121 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,121 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a long layover in Chicago to take my son sight-seeing for the day but didn't want to lug our bags with us everywhere. It would be $60 per bag to check them with the airline. I was nervous to use a service like this, especially with so little reviews. Very glad we decided to use Vertoe. Everything was simple and easier than expected. Our bags were stored in a back room and were waiting for us at the end of our day.”

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Posted 7 years ago

“Thanks very much. Without their help, my trip wont be successful.”

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Posted 7 years ago

“Nice and fast, perfect solutions, easy to find.”

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Posted 7 years ago

“Reassurance/explanation needed to avoid misunderstanding between customer & storage hosts that luggage does not contain suspicious content; and that customers can keep luggage tags as additional evidence that luggage was stored...”

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Posted 7 years ago

“Simple, easy, and much better than dragging luggage with me all day.”

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Posted 7 years ago

“Super easy to use and affordable. Very happy with my experience and will be using the app again.”

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Posted 7 years ago

“This was exactly what we needed! Dropped off our bags early, came back in the evening and they were safe and ready for us. Inexpensive but so much value for spending the day in DC bag-free after checking out of our Airbnb.”

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Posted 7 years ago

“I needed a place to store my luggage while juggling multiple tasks for the majority of the day. Vertoe made it easy to find a hospitable place that would hold my bags for me safely. Check-in and out was easy and finding locations was simple. I will use this service again.”

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Posted 7 years ago

“Convenient location. Easy drop-off and pick-up. Friendly service.”

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Posted 7 years ago

“It gives the liberty to not loose time and explore while you wait for a flight or check in time.”

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Posted 7 years ago

“It was so easy and convenient!”

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Posted 7 years ago

“Excellent service. Super friendly”

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Posted 7 years ago

“perfect. good service.”

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Posted 7 years ago

“Great and convenient service!”

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Posted 7 years ago

“Very quick and easy to use. Also convenient locations.”

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Posted 7 years ago

“Booking easy. Found the place we'd booked close to Penn Station so we're then able to enjoy another day in New York unencumbered by our bags.”

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Posted 7 years ago

“Easy to use and very good service. Although these places are Not specialized on holding luggage or anything so security will probably not be 100%, I have no complaints and would definitely use it again.”

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Posted 7 years ago

“Using Vertoe in Boston was great! We stored our bags at the south train terminal for 1 day while we took a bicycle tour of the city!”

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Posted 7 years ago

“The process of paying, dropping off, and picking up could not have been easier. Such a great experience.”

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Posted 7 years ago

“Due to a missed connection at EWR, we had a day in NYC. Vertoe saved us from dragging some bags around. Very easy to use. Would use this service again.”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,121 reviews