Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great service this is. We were able to securely store our bags and enjoy our last day in Nashville. It was reasonable and easy...I will gladly recommend this service to everyone!”

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Posted 7 years ago

“Was a little skeptical of leaving our bags at a cafe in downtown Philly but She took great care of our bag which held some very important and expensive items. Picked up and everything was completely undisturbed! Amazing service!”

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Posted 7 years ago

“We had no issues, however the store never looked at my ID or confirmed my reservation. We also did not have to provide any identification to pick up our bags either. It was a little strange.”

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Posted 7 years ago

“Perfect solution when I didn’t have time to waste taking my bag to my hotel in the 50’s before the art show in Chelsea! Quick. Easy. Inexpensive.”

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Posted 7 years ago

“I was a little concerned with checking my luggage into somewhere unfamiliar, but it was terrific service, and so nice not to have to lug my luggage all over Chicago. Would definitely use this service again.”

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Posted 7 years ago

“I was very happy to discover this service but can only recommend it with reservation. Our luggage was stored in an unlocked room and we were not asked for ID when we returned to collect it. As far as I could tell, everyone staying at this co-living space had access to the stored luggage. The staff at this location was friendly and the service is certainly convenient, but basic safeguards need to be employed.”

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Posted 7 years ago

“This was a great option for storing things while we did our White House tour. All of our items were kept safand clean and we had no issues!”

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Posted 7 years ago

“Easy to use, easy to find, it's a nice service to have available.”

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Posted 7 years ago

“The store that we left our stuff at was very hospitable and very nice to us. Definitely thank them for being so kind”

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Posted 7 years ago

“Quick, easy, reliable and accessible! I would use this service again”

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Posted 7 years ago

“The experience was wonderful! I was a little worried before I use this, but the process was easy and safe! Also it’s cheap! I highly recommend this service!”

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Posted 7 years ago

“Great place to store luggage. Easy to find and very courteous and helfpul.”

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Posted 7 years ago

“We were surprise to find the back with a store to leave our luggages where the guy was smelling very strange ... I’ll never recommend”

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Posted 7 years ago

“Easy to arrange, worked exactly as I expected and hoped, with a low price - could not ask for more.”

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Posted 7 years ago

“Somebody had a good idea for a business for people who want to sightsee without carrying large bags or luggage around DC. Once you proceed with booking and designate a general area (close to X metro stop), they provide you with a map with several options. I left my bag at a small business near the National Mall where it was perfectly safe for the day.”

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Posted 7 years ago

“easy to use and easy to book. would use again”

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Posted 7 years ago

“Brilliant idea and it worked very easy. We were happy walking around NY without luggage.”

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Posted 7 years ago

“Vertoe responded quickly when we needed to change our reservation to one that was closer to where we would be.”

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Posted 7 years ago

“great experience!”

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Posted 7 years ago

“We have used the same storage site a few times. It is convenient and the people ar Arnold Shoe Repair are helpful and friendly.”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,120 reviews