Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,118 Reviews

90 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

“Staff friendly and courteous and our bags were looked after without any problems”

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Posted 1 year ago

“We used this service to store our cases whilst we went from Boston to Niagara for 2 nights. The shopkeeper at the Venice Convenience store was excellent. Very thorough in tagging the bags and taking photos. We returned to Boston and pick up from the shop was swift and everything was fine. The man could not have been nicer. If it's just for a day, whilst you look around Boston, or for a few days this is a good way to store your heavy bags and leave you free to enjoy. I would recommend and I would do again.”

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Posted 1 year ago

“Great experience, excellent service and David helped us from the very beginning, since we were newbies using this storage system.”

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Posted 1 year ago

“We had great service and friendly staff at Cumberland Transit here in Nashville. Very convenient! However, they did not have the tamper proof seals for us to tag our luggage with. It didn’t seem to be a problem since they actually stored our bags in a back room not open to public access. They said Vertoe hasn’t sent them a new tag supply for a long time and that’s why they didn’t have anymore left for us. Perhaps this is a process breakdown that should be addressed?”

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Posted 1 year ago

“If you arrived from the airport earlier than expected, please use vertoe.”

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Posted 1 year ago

“Simple and not too costly”

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Posted 1 year ago

“Servicio eficiente y práctico”

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Posted 1 year ago

“Very kind and helpul people”

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Posted 1 year ago

“Great option when checkout time is way before you leave. Operator was very nice & very surprised when we left a tip. He was worth it as he had to carry our heavy bags upstairs from the basement.”

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Posted 1 year ago

“Great, friendly and quick service. Felt very safe leaving my luggage. Will definitely use again!”

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Posted 1 year ago

“Very convenient”

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Posted 1 year ago

“Provided quick and accurate information. Felt safe and confident leaving our luggage.”

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Posted 1 year ago

“Luggage drop-off was smooth and easy. Pick up was also a breeze!”

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Posted 1 year ago

“Smooth process”

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Posted 1 year ago

“quick, smart and customer friendly”

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Posted 1 year ago

“Used baggage storage facility of Vertoe near Cathedral of Barcelona. Very handy and hassle free”

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Posted 1 year ago

“The market we stored our bags with were so kind and gracious. They even allowed us to use their employee only restroom…thank goodness! Felt safe and secure. Would recommend”

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Posted 1 year ago

“Perfect location, great and VERY friendly service. Employee also gave us tips about the area and valuable information about our train. Will definitely use again.”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

Vertoe is rated 4.6 based on 5,118 reviews