Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dropping off and picking up our items was easy and efficient. The plethora of locations available was very convenient for us. Customer service also handled our request quickly and kindly. Will definitely be using their services again!”

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Posted 6 years ago

“The service is very convenient and easy to use.”

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Posted 6 years ago

“Great experience, great solution for a problem of many. At first I was bothered by having to pay in advance before checking out the place, but I guess it makes sense since it has a collaborative type of logic”

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Posted 6 years ago

“This is an absolutely awesome service! We went through an Airbnb and had to be out by 11 but weren’t leaving for home until much later in the day. This gave us an option to travel throughout the city without worrying about our bags.”

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Posted 6 years ago

“Quick and easy, will absolutely use this again.”

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Posted 6 years ago

“Luggage storage was conveniently located near BART and worked great. The only concern was that they had us put strap on luggage to lock it when we dropped it off but when it was returned to us, rather than cutting strap off in front of us, it was removed prior to returning luggage to us. That meant that it could have been removed at any time and someone could have gone through our bags. I asked about the security strap and was told that they had just cut it off in other room before returning luggage to us. Still, seems like they should cut it off in front of us after verifying that the security strap is same number as one we put on luggage when we dropped it off.”

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Posted 6 years ago

“A discovery. Easy, brilliant, handy”

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Posted 6 years ago

“Thank you for a smooth experience!”

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Posted 6 years ago

“Great location for bag drop off and super easy. Use them! Real traveller from sydney aus.”

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Posted 6 years ago

“Good convenient service. They charge by the calendar day so even if your bags are only there overnight you get dinged twice. Too bad.”

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Posted 6 years ago

“Simple and quick. Less than 3 minutes for both drop-off and pick-up.”

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Posted 6 years ago

“Great service!!! Nowadays airport lockers charge a fortune for your bag and this is a great alternative to it! Definitely we will be using this service in the future!”

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Posted 6 years ago

“Great host - great food. Cant complain”

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Posted 6 years ago

“First time to use Vertoe and it was a great experience. The shopkeeper was friendly and I felt very safe leaving my luggage. The location was super convenient. I'm already looking to use Vertoe again for a trip to Seattle next month.”

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Posted 6 years ago

“Absoutley amazing! Was a little unsure about this process but once we arrived to the location it was super easy and the staff was amazing! We felt so safe leaving our bags! Will use Vertoe again!!!”

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Posted 6 years ago

“Perfect scenario”

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Posted 6 years ago

“Excellent experience! I found a very convenient location for my storage and everything was as expected.”

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Posted 6 years ago

“1st time user. Quick service processing. I would use it again.”

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Posted 6 years ago

“Convenient and easy process! We had several hours before departure but had our luggage and wanted to explore the city without it. This service was the answer. The ladies at the Purple Chair were nice and accommodating.”

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Posted 6 years ago

“Super convenient, nice people, would recommend to everyone Thanks again”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews