Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We left our luggage in the store. The tags were added and were collected a few hours later. Great service in Manhattan”

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Posted 6 years ago

“So helpful to have a place to store my backpack for a nice price! I couldn’t bring it on my tour of The White House.”

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Posted 6 years ago

“All good. No trouble and very smooth.”

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Posted 6 years ago

“this service was a life saver. we dropped our bags just off air train exit and picked up the next day. we were able to enjoy NYC without dragging our suitcases with us after checkout. David was so nice and helpful. This location is so convenient to Jamaica station”

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Posted 6 years ago

“The gentleman attending the location was very nice and attentive!”

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Posted 6 years ago

“This is a GREAT service! Very affordable, convenient, and safe.”

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Posted 6 years ago

“The location I left my bags at was great. Service was kind and I felt my belongings were safe. Process was easy and convenient.”

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Posted 6 years ago

“It worked excellent. Good idea! We could spent some more hours in NYC without our luggage.”

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Posted 6 years ago

“Convenient location.”

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Posted 6 years ago

“Easy access and convenient.”

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Posted 6 years ago

“Drop off was easy, location was convenient”

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Posted 6 years ago

“Good service.”

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Posted 6 years ago

“They refused to use the luggage tag as a lock on the bag. Which was unsettling since that’s what Vertoe says it’s for”

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Posted 6 years ago

“I was able to store my luggage with ease. Definitely would recommend”

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Posted 6 years ago

“The system worked perfectly....easy in and easy out”

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Posted 6 years ago

“It’s super easy to book. The time is flexible. Good service :)”

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Posted 6 years ago

“The days when I stayed in Atlanta were quite hot, so it was really great for me that I could have a place to store my suitcase during my tour. The place was really close to the city center and easy to find. The staff (maybe owner?) was very friendly and helpful.”

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Posted 6 years ago

“Incredibly convenient and inexpensive There deliver as promised”

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Posted 6 years ago

“This was super convenient and at a reasonable price. It let me run around the city without having to lug my big bag. Thank you for the service.”

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Posted 6 years ago

“Everything tan smooth and simple with my storage; the only point to be stressed was that the location was not as close to Union Station as I intended - but maybe this was on me.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews