Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple to leave our suitcase for a couple of hours! The staff were great and we felt our luggage was absolutely secure. Convenient and would use again! Ellie, luggage left in Boston MA”

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Posted 6 years ago

“The service worked as advertised. Friendly staff.”

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Posted 6 years ago

“No problems - what more can you want?”

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Posted 6 years ago

“Nice,thank you!”

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Posted 6 years ago

“Terrible -- do not use this service. Will not offer refunds if not requested within 24 hours but they do not warn customers of this tight deadline.”

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Posted 6 years ago

“My daughter and I were staying in Tacoma at a motel. We had to check out at noon and our flight wasn't until 8pm that night. The motel couldn't store our luggage, and we wanted to go into Seattle and sightsee. So, we weren't sure what we were going to do with our luggage. I knew we were going to Pike's Place Market. I just Googled luggage storage and found vertoe and a location a couple of blocks away from where we were going to be in Seattle. Super easy to reserve and pay online and the place, Simply Seattle, we left our luggage at was great and people very accommodating and helpful. Great and safe service!”

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Posted 6 years ago

“Guys of NYC 55St store. were very kind explaining to me the procedure for baggage consignation,”

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Posted 6 years ago

“Super quick and easy to use”

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Posted 6 years ago

“Very pleased with the service! THanks!”

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Posted 6 years ago

“Super easy to use, people were super nice! Thank you!”

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Posted 6 years ago

“easy drop off and pickup. Convenient location. Thanks”

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Posted 6 years ago

“Easy, convenient, and centrally located 👍🏼.”

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Posted 6 years ago

“Good service. A bit informal the dropoff and pickup of luggage”

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Posted 6 years ago

“Very simple to use! Loved the flexibility of the drop off/pick up times and the wide variety of locations!”

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Posted 6 years ago

“Super convenient to Fenway Park! Seamless drop-off and pick-up. The owner of the store was very nice. I highly recommend Vertoe.”

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Posted 6 years ago

“Smart service! Easy to use and so much better than dragging luggage all over town!”

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Posted 6 years ago

“What a great service. It was so easy to use and so convenient with many locations around town.”

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Posted 6 years ago

“Ewerything was OK. Very good idea! 😃”

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Posted 6 years ago

“Excellent and useful service! The place was easy to find, located at the angle and staff was friendly. FYI if you are allergic or superstitious, they have a very cute cat in the shop.”

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Posted 6 years ago

“Easy to find on google map, people are nice.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews