Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a great concept, working easily without problem!”

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Posted 6 years ago

“I felt very comfortable leaving our luggage at this place. It was inside the store as oppose to other places which our luggage would have been outside chained up. The staff was nice enough to store my coat at the last minute since they already tagged and locked my luggage. Great storage place.”

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Posted 6 years ago

“Excellent service. Easy to make reservations. Very convenient!”

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Posted 6 years ago

“Was passing through Chicago and wanted to go to a Cubs game without carrying around my bag. This was the perfect solution. Dropped off my bag at 10am, picked up at 6pm and was on my way. Secure and convenient.”

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Posted 6 years ago

“Everything went smoothly.”

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Posted 6 years ago

“First time I’d used a leave luggage service and was 100% impressed with Vertoe. Easy to book online and the drop off/ pick up location in Seattle was excellent with friendly staff. Would definitely recommend.”

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Posted 6 years ago

“Great service and so easy to use. Allows you to choose the location that suits you best....quick easy drop off and collection with flexibility so no rigid timetable to stick to as long as you’re within opening hours (which are given to you). Would definitely use this service again and highly recommend it to others.”

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Posted 6 years ago

“Everything went as easy as it should be. I was totally satisfied.”

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Posted 6 years ago

“I am very conflicted writing this review. The ladies at Atlas were extremely friendly, polite and helpful. Making the booking was easy. However I chose Atlas because of the 6pm closure. Upon arrival I was told the office closed at 5pm and had to return prior to that to get my bags. That 1 hour really messed up my sole day in Seattle. I was told that they had contacted Vertoe to arrange some compensation. But to date that hasn’t occurred either.”

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Posted 6 years ago

“Reliable service”

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Posted 6 years ago

“Had a very good experience with Vertoe.Brought my luggage very quickly and was was very kind to give me instructions to my hotel.Keep up your good work”

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Posted 6 years ago

“Very easy to book and reasonable charge. On our last day we left our luggage with Williamsburg branch which all went very smoothly.”

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Posted 6 years ago

“This was about as convenient as it could get. Courteous and helpful folks at the storage location, just a few steps from Penn Station. So great to not have to lug our suitcases around Manhattan.”

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Posted 6 years ago

“Easy to use, cancellation process seamless, great value.”

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Posted 6 years ago

“Really helpful resource for travelers.”

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Posted 6 years ago

“Very kind hostel! 11/10, would recommend utilizing their baggage storage!”

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Posted 6 years ago

“The first time I've used Vertoe. It was OK the only issue I had was the location wasn't close to where it was supposed to be.”

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Posted 6 years ago

“Great service. Solved my problem and let me travel in convenience.”

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Posted 6 years ago

“Super nice and great service! Our host was fantastic!”

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Posted 6 years ago

“Brilliant service. Extremely convenient.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews