Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I arrived no one asked for our ID or anything and anyone could have come in and asked for the key to the luggage. For my friends who paid about $30 there was no point and no bags were even checked.”

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Posted 6 years ago

Thank you for your review and I'm sorry our check in standards were not upheld by this partner location. We will reach out to the owner to make sure their staff are properly briefed on the check in procedures. Thank you, -Emily

Posted 6 years ago

Hi Sarah, I'm sorry for the experience. We will address this with the partner. I hope you consider using us at one of our other locations. We can offer you the code: feedback20 for providing us with this helpful information to make sure we offer the best possible service to our customers. Thank you, -Emily

Posted 6 years ago

“Luggage storage very easy to book, find and leave. Easy collection too.”

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Posted 6 years ago

“Great service! I wish the the person working at the Vertoe location was more friendly, but otherwise it worked out perfectly!”

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Posted 6 years ago

“Reservé en el momento cuando llegué al aeropuerto y la confirmación fue inmediata. Llegamos al comercio a dejar las valijas y fue muy sencillo. Buen servicio!!”

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Posted 6 years ago

“Loved this place. So central to drop off and walk around Denver. Lovely staff”

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Posted 6 years ago

“Nice and reliable”

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Posted 6 years ago

“Easy drop off and pickup.”

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Posted 6 years ago

“Great place, everything perfect”

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Posted 6 years ago

“smooth procedure”

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Posted 6 years ago

“good place to store luggage. easy location and safe.”

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Posted 6 years ago

“Hassle free arrangements and simple process to drop off. No issues with collection or condition of luggage after pick up.”

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Posted 6 years ago

“During our trip in the US we were looking for a place to store a suitcase so we did not have to take it with us on our short trip to San Francisco. The place is close to the airport and the rental car stations. They store the luggage in lockers and you can take the key for your locker with you. As described you find the lockers in the back of the rental car store. It was open 24h and the guy was friendly and helped me carry the heavy suitcase. Really helped us out! Thanks :-) I will use Vertoe again for sure.”

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Posted 6 years ago

“Amazing service!”

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Posted 6 years ago

“Super easy, fast & simple.”

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Posted 6 years ago

“Great option for luggage storage”

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Posted 6 years ago

“We discovered this service by accident via Google when we needed a place to deposit our luggage for a couple of hours after a cruise. The location near Pike Place Market was just perfect and everything worked out as advertised. We would definitively use Vertoe again in the future.”

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Posted 6 years ago

“Great service, safe and convenient. Location is very easy to find and close to penn station. Absolutely meet the expectation.”

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Posted 6 years ago

“I was a little hesitant when I first discovered Vertoe. I was headed to a baseball game and did not have time to head back uptown to drop of NY bag at my apartment. The store was very friendly and helpful and I received my bag the next morning without any issues. I will definitely use Vertoe again and have been telling all my friends and coworkers.”

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Posted 6 years ago

“We used Vertoe when we checked out of our Apartment, they were recommended to us. The storage place was just round the corner, and the shop owner was very pleasant and made us feel our luggage was secure. I would highly recommend Vertoe. Declan”

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Posted 6 years ago

“I had a great experience with Vertoe.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews