Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved having the option of luggage storage so we could tour Chicago during a long flight layover. Price was reasonable, check in and check out simple, baggage was safe, several locations to choose from. Will gladly use this service again if needed.”

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Posted 6 years ago

“Ridiculously easy. Was skeptical bc I was leaving my bags @ a shoe repair in the front of the store BUT it was GREAT! Bags untouched and EXACTLY where we left them! Will definitely use this service again!!”

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Posted 6 years ago

“Very convenient and cheap! Thank you!”

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Posted 6 years ago

“Took our bags there, keeping them there is very cheap, only $5.95 per item. The workers there were very friendly. We were able to get our things with no problem, no questions asked.”

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Posted 6 years ago

“Smooth, easy booking process and our bags were secure in NYC.”

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Posted 6 years ago

“Googled bag storage in DC since we landed at 8:30 am and couldn’t get into Airbnb until 4 pm. Worked out well and wouldn’t hesitate to use Vertoe in the future.”

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Posted 6 years ago

“Easy to drop off and pick up. It is random stores that you’re leaving your luggage not an official “vertoe” store. But overall it was fine.”

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Posted 6 years ago

“The staff is friendly and the storage process is convenient. You can walk to the the store from the metro station in 10 mins.”

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Posted 6 years ago

“Was easy , convenient. No issues .”

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Posted 6 years ago

“Nice people with a good location for parking your suitcases for the day at a reasonable price while touring Washington’s many attractions😊”

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Posted 6 years ago

“Really convenient and hassle less service. Highly recommended”

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Posted 6 years ago

“Convenient and friendly service.”

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Posted 6 years ago

“Real convenient service, used it twice now in NYC during a vacation there. Store owners were super nice, and our bags were stored away nicely in the back.”

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Posted 6 years ago

“So easily, quick efficient and with great service. Would definitely use again.”

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Posted 6 years ago

“Leaving our bags there was a life saver during our day in NY! It was our first time using this service, but we loved it! We booked it from the taxi as we were driving to Manhattan, from the airport. The bags were safe, and were able to enjoy the day with no worries, and no heavy bags. It was very easy!”

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Posted 6 years ago

“I like and appreciate the concept and the service. I relocated back to the Bay Area and my plane arrived before 9am- I couldn’t get into my place until 4:00 pm so I really needed a place where I could store my luggage for 6 hours and I found this service. While the location was not exactly what I thought and unconventional the gentleman offering the service was very kind, attentive and very well respected by the locals. I appreciated the time to shed my baggage and reacquaint myself with the area. Thanks for your help and providing a great service.”

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Posted 6 years ago

“This was my very first experience with a service like this and I can honestly say that I was pleased. Checking the bags in took less than 2 min and the associates were extremely helpful. I would absolutely use it again.”

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Posted 6 years ago

“Awesome service! Easy to use!”

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Posted 6 years ago

“Great experience. Clerk was super nice and helpful.”

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Posted 6 years ago

“It worked great and it’s very easy and convenient.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews