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VisaHQ Reviews

4.4 Rating 3,698 Reviews

86 %

of reviewers recommend VisaHQ

Company Reviews

Product Reviews

4.4

Based on 3,698 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

VisaHQ 5 star review on 19th October 2023

VisaHQ 5 star review on 19th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so happy with the help we received from VisaHQ. Brazil has made it so difficult to get a visa we were thinking about canceling our cruise! Luckily we tried VisaHQ and although we still repeatedly submitted photos and copies and least we had a person who talked us though the process.”

Posted 1 month ago

“VisaHQ is the way to go! Professional, efficient, fast service - support staff were super helpful and made the process seamless - Thanks VisaHQ team! Regina”

Posted 1 month ago

“While this company promises no stress service and constant follow up, I did not find that to be totally true. They informed me of receipt of the paperwork and gave me a date when they would submit the visa itself. That day plus two others came and went. Nothing was on the website with any updates, and the chat is an AI robot with no answers. I called two days after not hearing anything and was told the visa specialist assigned to me would not start work for six hours more. Not until I called multiple times and begged to be assigned to another person did anything move forward. The last agent, Michele did keep her word, and the visas were submitted that day and came back approved within 48 hours. Michele is the reason I went from two stars to three on this review.”

Posted 1 month ago

“hi younas hi”

Posted 1 month ago

“Thank you for your team great job. Actually you need Indonesian officer who speaks Bahasa Indonesia and originally from dan stay in Indonesia”

Posted 1 month ago

“Great Service !! Mayada from Customer Service was very helpful and the process was fast to facilitate urgent Chinese visa application”

Posted 1 month ago

“good service”

Posted 1 month ago

“I appreciate how visaHQ works I would be happy to have more advice from them Infact visaHq are truthful to the end Regards Live long visaHQ”

Posted 2 months ago

“Very happy with the service!”

Posted 2 months ago

“A very professional service”

Posted 2 months ago

“good service,trusworthy”

VisaHQ 5 star review on 22nd February 2024

Posted 2 months ago

“great site for visa service”

Posted 2 months ago

“You guys the top service Thank you”

Posted 2 months ago

“All documents were submitted to visa HQ, visa specialist didn't check it properly and confirmed that all is fine, then asked us to ship the originals, that what we did, but it appears that our passport wasn't signed. So they shipped us the passport back using our pre paid shipping label. I called them and asked if we should pay for shipping again, the answer was NO. Then when visa was issued they called us and asked us to pay again for shipping. When we said that it was unprofessional to ask us paying for their mistake (we've also lost a lot of time because of this), the answer was: you have another option to pick it up in Washington DC (we live in Florida btw). We were their clients for more than 8 years. They really don't care about their clients.”

Posted 2 months ago

“I paid for a 1 year visa and was issued a visa for 90 days only. Would i have my refund”

Posted 2 months ago

“I am thankful for you guys. I had few issues with my application and I thought my visa would have came in delayed and I made a phone call, to see if I was going to get my visa before my flight. And I received my visa before my flight. Thanks so much for being patient with me. God Bless!!”

Posted 2 months ago

“No reply on chat”

Posted 2 months ago

“Very helpful in every way. Thank you so much.”

Posted 2 months ago

“All went well initially for my visa application for my visit to China. I had to tell my agent that if there was to be a delay as indeed there was, I should have been informed - basic customer service. On the day of collection I had been told by email that I could collect my passport on Wednesday from 9.30. I arrived at 10am and it was not there as it had not been collected from the embassy. I had to return 2 hours later wasting my time. My agent was full of apology.”

Posted 2 months ago

“Thank so much to the staff at VisaHQ. I received my visa just like stated 3 business days exactly. To a lots of stress off my travel plans. I HIGHLY HIGHLY recommend..Thank you again to Ross and all the other staff that help with the visa process..”

Posted 2 months ago

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VisaHQ is rated 4.4 based on 3,698 reviews