VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,045 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely exceptional service. The speed of the service is beyond belief.”

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Posted 6 years ago

Hi Neville, Thanks for taking the time to leave your feedback. We're so glad you had a great experience with VisaHQ and we sincerely hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you”

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Posted 6 years ago

Hi Emily, Thanks for leaving your feedback! We're glad you had a five-star experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Amazing, quick service! These guys keep you updated and reach out as soon as a new development happens or if they need more info to get your visa processed within a fast period of time. Any time I need a visa, VisaHQ will be the only place I go to. I greatly appreciate their quick turn around!”

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Posted 6 years ago

Hi Justin, Thanks for taking the time to leave a review! We're glad you had a great experience with VisaHQ and that you appreciated our regular updates. We look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Your service is impeccable! And I had no hiccups. Carlos Esteban even emailed me a special note after he received my applications. It was not a computer-generated one. Appreciated that!”

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Posted 6 years ago

Hi Amy, Thanks for taking the time to leave a review! We're glad you had a great experience working with Carlos and we hope you will continue to enjoy our personalized services in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Extremely quick, friendly, professional serviced. They saved me lots of potential anxiety.”

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Posted 6 years ago

Hi Chuck, Thanks for taking the time to leave your feedback! We're so glad the VisaHQ team was able to assist you before your upcoming trip. We hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I was pleased with the help I received. I was having trouble loading the photos, so they did it for me. A service that truly believes in good service!”

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Posted 6 years ago

Hi Judith, Thanks for taking the time to leave your feedback! We're so glad to hear the team was able to assist you with your photo upload and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Promt service”

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Posted 6 years ago

Hi Barry, Thanks for taking the time to leave your feedback. We're glad you had a good experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fantastic service, so fast! Realising at the last minute that I need a visa for my trip, I wouldn't be able to arrange it on time without you. I can't thank you enough. I'd definitely use VisaHQ again and would recommend it to everyone.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad the team was able to help you get your visa quickly before your trip. We hope you'll return to VisaHQ in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I'm satisfied how the administration do there job.”

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Posted 6 years ago

Hi Elham, Thanks for taking the time to leave a review. We're glad you had a positive experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“No doubt the person who answered my call was friendly and was able to remember how many times I called in but still, nobody returned a call to me as per my request. After placing my order for the visa, I do not receive any confirmation email and I have to keep chasing for someone to call me back on my enquires. Service fees were so expensive and yet no follow up, my first and my last time using Visahq!”

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Posted 6 years ago

Hi Vlim, First, allow me to apologize on behalf of everyone at VisaHQ. We love what we do and we want every customer to have the best possible experience. That clearly didn't happen in your case. We can't fix the past but you have my personal commitment to find ways to improve the way our staff serves each and every customer. Until then, please receive my most sincere apologies on behalf of everyone on the team. We hope you will give us a chance to prove ourselves to you again in the future. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“I highly recommend using this service. My Ukraine Visa was issued in 4 days as promised!!!”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback! We're glad you received your Ukrainian visa quickly and we hope you have a wonderful trip. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service very fast and efficient will certainly use again”

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Posted 6 years ago

Hi Alan, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to working with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast, professional and trustworthy people!!”

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Posted 6 years ago

Hi Girma, Thanks for taking the time to leave your feedback. We're so glad to hear you had a great experience with the VisaHQ team! We look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service and unparalleled advice.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave a review. We're thrilled to hear the VisaHQ team was able to assist you and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful and quick”

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Posted 6 years ago

Hello! Thanks for taking the time to leave a review. We're glad to hear you had a great experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I sent a message on the chat but no one reply , but phone was answered when I called and the person was very polite and helpful”

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Posted 6 years ago

Hi Marwan, Thanks for leaving your feedback! We apologize that you were unable to reach a representative using our chat feature, but we're glad our phone agent was able to assist you. We hope you'll continue using our services in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good job. All I missed was some verbal communication when some questions arose. I left telephone messages that went unanswered. Otherwise, it was good.”

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Posted 6 years ago

Hi Jeffrey, Thanks for taking the time to leave your feedback. While we apologize for your unanswered message, we're glad you had a pleasant experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“————/”

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Posted 6 years ago

Hello! Thanks for taking the time to rate us. We're glad you had a five-star experience with VisaHQ and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy use. Would definitely use the site again.”

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Posted 6 years ago

Hi Artra, Thanks for taking the time to leave a review. We're glad you had an excellent experience with VisaHQ's website and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you forEverything”

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Posted 6 years ago

Hi Dawite, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,045 reviews