VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,938 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always had a great experience with getting visas through VisaHQ. I even recently had a question that I posed with the on-line help and received a pretty prompt answer. Thank you for this great service!”

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Posted 6 years ago

Hi Maria, Thanks for taking the time to leave your feedback! We're glad you have always had positive experiences with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ was the Best choice for me. Artem Dieiev (5 Stars) and Victoria Valverde (5 Stars) Make a Great 10 Star Visa Processing team! They both were vary knowledgeable and friendly. They answered all my questions and concerns in a trustworthy professional manner and made me feel welcomed and comfortable during my visit, all while working hard to get my visa processed as fast as possible within a timely manner. I look forward to continue working with them for all my future visa and passport needs.”

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Posted 6 years ago

Hi Billy Ray, Thanks for taking the time to tell us about your VisaHQ experience! We really appreciate it. We're glad Artem and Victoria were able to provide you with great service and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I don't usually write reviews unless the service is exceptional...This is the most efficient and professional service I've had the pleasure of working with. The service was worth every dime. Excellent job! Thank you, Maria. I would recommend this service without any hesitation.”

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Posted 6 years ago

Hi Vince, Thanks so much for taking the time to leave your feedback! We appreciate it. We're thrilled to hear Maria was able to provide you with great service and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to complete”

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Posted 6 years ago

Hi Hope, Thanks for taking the time to leave a review! We're glad you had a good experience with VisaHQ's system and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Looks like a very good system for folks that need to manage multiple visas (groups, families, etc). I found it relatively easy to use, and would definitely use it again. I don't have my visa it yet, so too early to tell on that front...”

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Posted 6 years ago

Hi James, Thanks for sharing your VisaHQ experience (so far!) We're glad you've liked the process to date and we look forward to serving you again down the road. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Operator was very understanding and patient.”

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Posted 6 years ago

Hi Marvin, Thanks for taking the time to leave your feedback! We're glad you had a good experience with the VisaHQ team and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very good”

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Posted 6 years ago

Hi Mairaj, Thanks for taking the time to leave a review. We're glad you had an awesome experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Visa application made easy, fast, stress and hassle free.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very quick and helpful with processing a US Visa application.”

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Posted 6 years ago

Hello! Thanks for taking the time to let us know how we're doing. We're glad you had an awesome experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It went very smooth & was not complicated. The ETA was processed & returned in a timely manner as described.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I was very well attended and got my visa to Egypt from vacation with my family.”

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Posted 6 years ago

Hi Claudia, Thanks for taking the time to tell us about your VisaHQ experience! We're glad you received awesome service and we hope you enjoyed your time in Egypt. We look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I have already written a review, not knowing that I have been overcharged, if the UK FCO office has a link directly to the Turkish visa website and the visa only costs $20. So I am now very unhappy even though this lot processed my visa, I feel ripped off having charged £33...why?”

Helpful Report

Posted 6 years ago

Hi Brenda, Thanks for taking the time to let us know about your experience with VisaHQ. I'm sorry to hear you aren't 100% satisfied. To further discuss your situation, please reach out to our London office at +44 20 7148 6117. We hope your problem will be resolved and you will choose to use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“No agent has gotten back to me , I have emailed them for an refund and until now nothing has been done. Don’t know if this is a bogus company. No one answers the phone also”

Helpful Report

Posted 6 years ago

Hi Sneha, I sincerely apologize for your negative experience. We strive to make sure very VisaHQ client is fully satisfied. Please reach out to one of our agents at 1-800-345-6541 in order to receive assistance with your order. Safe travels! Rebekah at VisaHQ

Posted 6 years ago

“Process was straightforward and fast. Frequent communications from VisaHQ made me feel secure about having the service handle important documents.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope you use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“very bad experience , 5 business days became 40 days partial refund , deducted more than 70 AED for nothing , no service , i just wasted 1 hour filling the application online, and finally paying money for no service. non-professional call operator”

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Posted 6 years ago

Hi Abdulrahman, We are truly sorry your experience at VisaHQ was not a good one. We would like to do everything we can to correct it as soon as possible. I need more information from you in order to understand what caused the issues you experienced. Can you please reach out to me (stan@visahq.com) indicating: 1- the VisaHQ location/office where you applied for a visa 2- the name of the visa specialist you were in contact with 3- the date when you applied 4- your nationality 5- the visa you applied for In the meantime, please accept our apologies, Stan for VisaHQ

Posted 6 years ago

“Excellent! Best service I ever had, very professional and quick, what amazes me that they always keep you updated. Thank you👍👍👍👍👍”

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Posted 6 years ago

Hi Sona, Thanks for taking the time to leave your feedback! We're so glad you had an awesome experience with the VisaHQ team and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“excellent job.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope you return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Swift response than I expected. Excellent.”

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Posted 6 years ago

Hi Kurunthachalam, Thanks for taking the time to let us know how we're doing! We're glad you had a great experience with VisaHQ and we hope to serve you again in the future. Save travels! Rebekah @ VisaHQ

Posted 6 years ago

“Rhanks for all visaHQ team it was Quick and efficace Thanks Houria”

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Posted 6 years ago

Hi Houria, Thanks for taking the time to leave a review! We're glad you had a great experience with the VisaHQ and we look forward to assisting you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Helpful phone service when I called. Very smooth process of submitting and returning visa. Email notifications alerted me every step of the way. I would highly recommend VisaHQ!”

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Posted 6 years ago

Hi Diane, Thanks for taking the time to leave your feedback! We're glad you had a great experience with the VisaHQ customer care team and we hope you will use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,938 reviews