VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,189 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient service”

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Posted 7 years ago

Hi Amith, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Brilliant service. I was on a tight schedule to get a visa. VisaHQ delivered on time. So pleased. Definitely a 5 star service”

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Posted 7 years ago

Hello! Thanks for taking the time to share your review. We're glad to hear you had a great experience with VisaHQ and we hope to serve you again next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Very fast service!”

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Posted 7 years ago

Hi Leyla, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“the fee is too high”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback about VisaHQ. We want to assure you that we do everything we can to keep our fees low. While we apologize that you felt you paid too much, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Outstanding customer service and support.”

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Posted 7 years ago

Hi Adam, Thanks for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Hi Lee, Thanks for taking the time to leave your feedback. We're glad you had a great experience working with VisaHQ and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Was very pleased with updates after app. Received. Was not pleased with time on phone and calls not returned. However, once again extremely pleased with updates after reception. Thanks again for supplying travel needs. Very relieved after update, yesterday. Thanks again.”

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Posted 7 years ago

Hi John, Thanks for taking the time to leave your feedback. I would like to sincerely apologize for the lack of promptness with which you received responses to your phone calls. Reviews like yours help us improve. I am, however, glad to hear you had an overall positive experience with VisaHQ and I hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Our Visa requests to Ghana were handled efficiently. My only concern is that your web site made it appear I was doing business with the Ghana embassy rather than with an intermediary service and I did not see on the site a quotation of what your processing fee was.”

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Posted 7 years ago

Hi Ronald, Thanks for taking the time to share your review. We're glad to hear you had an overall positive experience with VisaHQ, but we will take your concerns regarding our website to heart moving forward. We appreciate your honest feedback. We hope you have a wonderful trip to Ghana! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I don't like the stickers you put on my passport as it was hard to take it off. Needed to use GooGone. Other than that, excellent and reliable service.”

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Posted 7 years ago

Hi Noriyuki, Thanks for taking the time to leave your feedback. We're glad you had a good experience with VisaHQ and we apologize for any inconvenience the passport sticker caused. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service. Very personable and efficient. Professional and Trustworthy.”

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Posted 7 years ago

Hi Nicole, Thanks for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“The payment gateway didn't work the three times i tried, but eventually worked and after that hiccup the process ran smoothly.”

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Posted 7 years ago

Hi Ayanda, Thanks for taking the time to leave your feedback. I would like to apologize for the issues you had with your payment, but I'm glad to hear you had an overall positive experience. I hope you'll return to VisaHQ next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I'm very pleased with the prompt service. I've received the e-visa within 48 hours of submitting the application. Thank you.”

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Posted 7 years ago

Hi Subhash, Thanks for taking the time to leave your feedback. We're glad you had such a great experience and received your e-visa promptly. We hope you have a wonderful trip and look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Good service no hidden,”

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Posted 7 years ago

Hi Harjit, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope you use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“It’s quick and easy,I don’t have to do much.Got my documents on time as promised.absolutely a service to trust.”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience with VisaHQ! Have a great trip and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Great service - I greatly appreciated the status updates.”

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Posted 7 years ago

Hello! Thanks for taking the time to post a review. We're glad to hear you had a great experience with VisaHQ and we are thrilled you found our status updates helpful. We hope you'll use our services again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I could not be more impressed-- I had a short window of time and not only was my visa processed, but I was able to pick up the phone and talk to a person multiple times throughout the day who helped ensure that I did all of the document uploads correctly in order to avoid delays.”

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Posted 7 years ago

Hi Nancy, Thanks for taking the time to share your review of VisaHQ. We truly appreciate your kind words and are thrilled to hear you had a great experience with our team. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Just had a little trouble with the downloads, but your people got me thru . thanks Roger”

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Posted 7 years ago

Hi Roger, Thanks for taking the time to share your feedback. Although we apologize that you had some issues with our system, we're glad to hear the VisaHQ team was able to assist you. We hope to serve you again next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Easy, fast, and very professional! Natalia Kravchuk is wonderful to work with. She helped a great deal and made this process flawless.”

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Posted 7 years ago

Hi Ronald, Thanks for taking the time to leave your feedback. We're glad to hear you had a great experience working with Natalia and we sincerely hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Fahad was really good and polite. The only thing I did not like is the delay in the visa approval. That needs to be improved on.”

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Posted 7 years ago

Hi Elizabeth, Thanks for taking the time to leave your feedback. We're glad you had a great experience working with Fahad and we would like to apologize for the delay in visa processing. Unfortunately, however, our team has no control over processing times once applications are delivered to the appropriate embassy or consulate. We do everything in our power to make sure our clients' applications are approved quickly. We hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service, quick response times for all my questions”

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Posted 7 years ago

Hi Kyle, Thanks for taking the time to leave a review. We're glad you had an excellent experience with the VisaHQ team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

VisaHQ is rated 4.4 based on 4,189 reviews