VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,042 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,042 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The data that was needed from me and the actions that were required of me were very clearly laid out for me to follow. Once VisaHQ had my inputs, it was clear that they would let me know if anything was missing, so it was just a matter of waiting a few days till it was done. Easy.”

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Posted 6 years ago

Hi Vincent, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ's application system and hope you will return when you need travel documents in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I am satisfied with the services and multiple attempts made by Cheery Bravo to book an appointment with Singapore Consulate. Although I find the service to be expensive as price is higher for a business VISA vs a tourist VISA although not much difference in VISA form. This could have been kept the same price.”

Helpful Report

Posted 6 years ago

Hi Gaurav, Thanks for taking the time to write a review. We appreciate your feedback. If you ever have questions regarding the price of a visa obtained through VisaHQ, please contact your local VisaHQ office to speak to an agent. We have no control over consulate fees and other related charges, which play a role in our pricing. We are glad you had an overall positive experience and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent customer service, as well as a quick service!”

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Posted 6 years ago

Hi Stephen, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Everything went as expected. Perhaps my only quibble would be with the 2-day FedEx outward to VisaHQ. I dropped it at my local FedEx office on Saturday 6th October but it didn't arrive until Wednesday the following week. Seems to have taken longer than expected. But I got my visa in time so no harm done.”

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Posted 6 years ago

Hi Paul, Thanks for taking the time to leave your feedback. While we apologize for the delay, we're glad you had a positive overall experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“explain the process clearly”

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Posted 6 years ago

Hi Sri, Thanks for leaving your feedback. We're glad you had a good experience with VisaHQ and we hope you'll use our services again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient service, good options and relatively reasonable prices.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback about VisaHQ. We're glad you had an excellent experience throughout the application process and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Accurate,clear information and fast service i’m Satisfied very good”

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Posted 6 years ago

Hi Sri, Thanks for taking the time to leave your feedback multiple times. We're glad to hear you had a great experience with VisaHQ and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very trustworthy with sensitive documents.”

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Posted 6 years ago

Hi Charles, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ's application process and handling of your personal documents. We look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Service was quick once the forms were submitted. But I did not find that process clear. When should I upload, how, etc. I would work on making that part of the process clearer.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We appreciate your suggestions and will take them to heart moving forward. We consistently work to improve our user experience and hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great experience.”

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Posted 6 years ago

Hello! Thank you for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Because of bad planning on my part I only gave HQ a week to get me a long stay visa to the Philippines.. They worked their magic and got it done in 4 days! Very happy w the service and follow up. Lifetime customer. Greg Pancio USA”

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Posted 6 years ago

Hi Gregory, Thanks for taking the time to leave your feedback! We're glad the VisaHQ was able to assist you, even on short notice, and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service!”

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Posted 6 years ago

Hello! Thanks for taking the time to rate VisaHQ. We're glad you had a five-star experience and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“For as long as I've been doing business with VisaHQ, they have been and very much still are professional, efficient, personal, and best of all they deliver each and every time the services I need from them. I am and remain a most happy client of theirs.”

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Posted 6 years ago

Hi Robert, Thanks for taking the time to leave a review! We appreciate your kind words and are thrilled you enjoy working with VisaHQ. We hope to serve you for many years to come. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I did get my Visa in time for my trip. But there were multiple computer problems and I could not reach a human being on the phone or by email. First I left voicemail and no one called back. Then I got hung up on without voicemail after being on hold. No one helped me. The passport ended up getting sent to Dallas, Texas rather than Los Angeles where I live, be ause the computer set my home state to Alabama and would not be edited, resulting in the printing label coming out wrong. A nice manager in Texas finally called me after the Dallas Chinese consulate rejected my passport. I told him I had been double charged for the visa service. He advised that it should only be raised after I receive the passport back safely, in case someone thinks the whole order is being cancelled, which it was not. He charged then refunded overnight shipping back to Los Angeles. Now I can’t reach a human being again about the double charge and have to dispute it through my credit card company.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. I would like to personally apologize for the snafu you experienced. We strive to exceed all of our clients' expectations and that clearly didn't happen in your case. Please contact our customer care center at 1-800-345-6541 for assistance with your situation. Again, my sincere apologies. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“The best service i had”

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Posted 6 years ago

Hi Alicia, Thanks for leaving your feedback! We're glad you had a great experience with the VisaHQ team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Fast to contact and good services”

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Posted 6 years ago

Hi André, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good communication and quick service”

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Posted 6 years ago

Hi William, Thanks for taking the time to leave your feedback. We are glad to hear you had an excellent experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“very good”

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Posted 6 years ago

Hi Marion, Thanks for taking the time to rate us. We're glad you had an excellent experience with VisaHQ and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Special tanx to visaHQ team grate done”

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Posted 6 years ago

Hi Nader, Thanks for taking the time to leave a review! We're glad you had a great experience with the VisaHQ team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Simple to understand and input the data. Thank you.”

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Posted 6 years ago

Hi Terry, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with your VisaHQ application! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,042 reviews