VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,937 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm satisfied how the administration do there job.”

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Posted 6 years ago

Hi Elham, Thanks for taking the time to leave a review. We're glad you had a positive experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“No doubt the person who answered my call was friendly and was able to remember how many times I called in but still, nobody returned a call to me as per my request. After placing my order for the visa, I do not receive any confirmation email and I have to keep chasing for someone to call me back on my enquires. Service fees were so expensive and yet no follow up, my first and my last time using Visahq!”

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Posted 6 years ago

Hi Vlim, First, allow me to apologize on behalf of everyone at VisaHQ. We love what we do and we want every customer to have the best possible experience. That clearly didn't happen in your case. We can't fix the past but you have my personal commitment to find ways to improve the way our staff serves each and every customer. Until then, please receive my most sincere apologies on behalf of everyone on the team. We hope you will give us a chance to prove ourselves to you again in the future. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“I highly recommend using this service. My Ukraine Visa was issued in 4 days as promised!!!”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback! We're glad you received your Ukrainian visa quickly and we hope you have a wonderful trip. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service very fast and efficient will certainly use again”

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Posted 6 years ago

Hi Alan, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to working with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast, professional and trustworthy people!!”

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Posted 6 years ago

Hi Girma, Thanks for taking the time to leave your feedback. We're so glad to hear you had a great experience with the VisaHQ team! We look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service and unparalleled advice.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave a review. We're thrilled to hear the VisaHQ team was able to assist you and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful and quick”

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Posted 6 years ago

Hello! Thanks for taking the time to leave a review. We're glad to hear you had a great experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I sent a message on the chat but no one reply , but phone was answered when I called and the person was very polite and helpful”

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Posted 6 years ago

Hi Marwan, Thanks for leaving your feedback! We apologize that you were unable to reach a representative using our chat feature, but we're glad our phone agent was able to assist you. We hope you'll continue using our services in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good job. All I missed was some verbal communication when some questions arose. I left telephone messages that went unanswered. Otherwise, it was good.”

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Posted 6 years ago

Hi Jeffrey, Thanks for taking the time to leave your feedback. While we apologize for your unanswered message, we're glad you had a pleasant experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“————/”

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Posted 6 years ago

Hello! Thanks for taking the time to rate us. We're glad you had a five-star experience with VisaHQ and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy use. Would definitely use the site again.”

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Posted 6 years ago

Hi Artra, Thanks for taking the time to leave a review. We're glad you had an excellent experience with VisaHQ's website and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you forEverything”

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Posted 6 years ago

Hi Dawite, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Peter Giesbrecht in VisaHQ, Ottawa, Ont. Canada was very helpful in helping us to fill out our Visa for China.”

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Posted 6 years ago

Hi Arnold, Thanks for taking the time to leave a review. We're glad you had an awesome experience working with Peter and we hope you use VisaHQ's services again in the future! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service and timely updates, Eddy was fantastic and guided us through the process, speedy delivery of visas”

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Posted 6 years ago

Hi Raluca, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with Eddy and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great directions and well informed through the process”

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Posted 6 years ago

Hi David, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It's been great and efficient service and spot on with delivery on time - many thanks - cheers :)”

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Posted 6 years ago

Hi Ugis, Thanks for taking the time to leave your feedback. We're glad you had a great VisaHQ experience and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ suggested by my travel consultant and I found your service very easy to use and when our pictures failed to scan as required Yuliya Murashko assisted us via email very professionally and efficiently. My wife and I were very impressed in all regards including the speed we received our Brazil visa's via email”

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Posted 6 years ago

Hi Donald, Thanks for taking the time to share your VisaHQ experience. We're so glad you and your wife were able to get your Brazil visas successfully and that Yuliya provided you with great customer service. We hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“1. Friendly, professional, and competent agents 2. Well worth the additional money to ensure an approved visa 3. Efficient on-line process and speedy service Thank you!”

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Posted 6 years ago

Hi Nancy, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with VisaHQ and we hope to serve you again soon. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“EXCELLENT SERVICE ! EASY ONLINE APPLICATION. I WILL DEFINITELY COME TO YOU FOR VISA SERVICE AGAIN. THANK YOU.”

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Posted 6 years ago

Hi Esme, Thanks for taking the time to leave your feedback! We're glad you had an awesome experience with VisaHQ's online system and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The agent Josephine was very professional, patient, and her dedication to serve her customers is unmatched. Because of her I will be a visaH&Q customer for life.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad you had a great experience with Josephine and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,937 reviews