VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,936 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked great, easy process, fast turn around times minus holidays.”

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Posted 6 years ago

Hi Ronald, Thanks for taking the time to leave your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Good feedback and telephone service as well. Thanks”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with our team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service”

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Posted 6 years ago

Hi Barry, Thanks for taking the time to leave your feedback. We're glad you received excellent service from the VisaHQ team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHq took the stress out of applying for a visa. By informing me of the progress of my application at each stage meant I knew exactly what was happening to it.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you appreciated our regular status updates and had a great overall experience with VisaHQ. We hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I heard from Visa HQ through each step of the process. Visa was granted in a timely manner. Thank you!!”

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Posted 6 years ago

Hi Jennifer, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“sehr sehr schnelle bearbeitung ! ich habe innerhalb 4-5 std meine E visa bekommen. telefonisch sind sie auch jederzeit erreichbar.tolle nette mitarbeiter . immer wieder gerne . und noch einmal herzlichen Dank für die schnelle bearbeitung.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“the process is not clearly explained at the beginning...information is asked in piece meal resulting in delay”

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Posted 6 years ago

Hi Vrinda, I apologize that you had a poor experience with our online application system. We strive to make the entire process as seamless as we can for our clients and we will take your feedback to heart moving forward. If you ever have problems in the future, contact your local VisaHQ office or reach out to an agent at 1-800-345-6541 for assistance. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service. Hassle free. Worth every penny!”

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Posted 6 years ago

Hi Alan, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I have used VisaHQ several times and find the service excellent. fast and efficient. I applied for an e-visa with no problems. If you do encounter a problem there is always someone at the agency willing to help.”

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Posted 6 years ago

Hi Graham, Thanks for taking the time to leave your feedback! We're so glad you've had consistently positive experiences with our team and we look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Professional service and very helpful customer service. Highly recommend!!!”

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Posted 6 years ago

Hi Tom, Thanks for taking the time to leave your feedback. We're glad you had an awesome experience with our team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“This is my second time using VisaHQ: as with my first, I am most impressed with the speed, accuracy, and efficiency of their services and would recommend them to all travellers.”

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Posted 6 years ago

Hi Christopher, Thanks for taking the time to leave your feedback. We're so glad you've had great experiences with VisaHQ so far and we hope you continue to use our services in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ was much easier to use than the traditional Visa process. Definitely worth the extra money.”

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Posted 6 years ago

Hi Allie, Thanks for taking the time to write a review. We're glad you liked VisaHQ's application process and we hope to continue to serve you in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“You need to update your visa requirements on the web site for some countries.”

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Posted 6 years ago

Hi Rajvir, Thanks for taking the time to leave your feedback. We will look into this issue and would like to thank you for bringing it to our attention. We strive to update visa requirements immediately when they change and we apologize if anything that affected you was incorrect. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“What impressed me with your company was the communication I wasn't left to chase up anything I was informed that you had received the passport copies that were sent individually from the application,, then when the application had been submitted and they were back in a day unbelievable. The costs compared to other companies was most reasonable.”

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Posted 6 years ago

Hi Robert, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ's application process and we hope you will continue to work with our team in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient service and prompt delivery of a VISA for India”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad to hear you had a great experience getting your visa. We hope you have a wonderful trip to India and look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I didn’t receive my passport because #VisaHQ sent it to an incomplete address and marked an incorrect mobile number on the #auspost envelope. I spent hours following up with auspost and correcting the address and number and requesting them to deliver it to the right address. It shows VisaHQ has no procedures in place to check its out-going mail, labelling of such important and critical documents. I am not happy with the careless way they have managed something so important as someone’s passports and left it for me to manage this fiasco whereas it should have been them who should have done the follow up and kept me in the loop. Such service is unacceptable and I won’t be recommending VisaHQ to anyone moving forward.”

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Posted 6 years ago

Hi Sandeep, I apologize that you had such a poor experience with VisaHQ. As I've stated when replying to your reviews on other platforms, we make every effort to exceed all clients' expectations and are sincerely sorry for the low level of service you received. Your feedback, however, helps us to become better moving forward, so we can ensure this doesn't happen to others in the future. I hope you will accept this apology and give the VisaHQ team a chance to prove themselves to you again in the future. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“Guys,get the easier way to get your visa.2 day done and you can traveling to anywhere in the world.only visahq my recommended.you may call them directly.i had assisten from mr reno and miss tenny merlin.bravo guys.many thanks to you and the visahq team”

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Posted 6 years ago

Hi Ariastini, Thanks for taking the time to leave your feedback. We're glad you had such a great experience with the VisaHQ team and we look forward to serving you again! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“GOOD COMMUNICATION AND RAPID SERVICE .”

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Posted 6 years ago

Hi Francis, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with the team and we hope to serve you again soon. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“HIGHLY RECOMMEND VISA HQ THANKS FOR YOUR SERVICE 5 STARS.”

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Posted 6 years ago

Hi Manpreet, Thanks for taking the time to leave your feedback! We're glad you had a five-star experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great team. Was in touch with me throughout the process. Very prompt and easy to communicate with.”

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Posted 6 years ago

Hi Sriram, Thanks for taking the time to leave your feedback! We're so glad the team was able to assist you throughout the application process and we look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,936 reviews