VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,042 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,042 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I submitted my application for Australian Tourist Visa almost two weeks ago and have not received it or any update since from you”

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Posted 6 years ago

Hello I am really sorry about your experience. Have you looked into your spam folder? Looking at our system I see that your e-visa was processed on time and sent to you. I have asked that it be re-sent just in case. Let me know if you want it sent to a different email address. Regards Stan

Posted 6 years ago

“Excellent service, impeccable timings.”

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Posted 6 years ago

Hi Stephen, Thanks for taking the time to leave your feedback. We're glad you had an awesome experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I have used VisaHQ several times and have had mixed experiences. This last time I was fortunate to have a good staff member, Fahad, who ensured my passport came back with the visa I needed in good time.”

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Posted 6 years ago

Hello! Thanks for writing a review. I would like to personally apologize for the inconsistent experiences you have had with VisaHQ. Rest assured that your feedback helps us become a better company. I'm glad you had an excellent experience with Fahad and I hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Absolutely fantastic, professional and extremely fast n effective.”

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Posted 6 years ago

Hi Nancy, Thanks for taking the time to leave your feedback. We appreciate your kind words and hope you use VisaHQ's services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The most important thing is you got my visa to China in less than a week! I will definitely recommend you to others. Much less important, but frustrating, is that it is practically impossible to get assistance by calling you. After I gave up and emailed my question, it was answered promptly.”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to write a review. We're glad our team was able to get you your Chinese visa quickly, but sincerely apologize for any issues you had reaching a representative. Your comments help us better serve clients like you, so we hope you'll give us a chance to prove ourselves again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Amazing service”

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Posted 6 years ago

Hello! Thanks for leaving your feedback. We're glad you had a great experience working with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good communication and rapid response. Easy process.”

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Posted 6 years ago

Hi Heather, Thanks for taking the time to leave your feedback. We're glad you had an excellent VisaHQ experience and we hope you'll return next time you require travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Absolutely excellent, I will use them again. They were prompt in replying and very helpful With all my questions and needs”

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Posted 6 years ago

Hi Tyrelle, Thanks for leaving your feedback! We're glad to hear you had an excellent experience working with VisaHQ and we look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I found VisaHQ very good,the staff kept me informed all through the process , very professional thank you”

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Posted 6 years ago

Hi Angela, Thanks for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“As they have also done for me on many previous occasions, VisaHQ made my life easier by providing me with flawless and prompt service. I want to especially thank maria.bakatkina@visahq.com for her wonderful assistance and speedy communications. Great job done by all!!!!!!!!!!”

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Posted 6 years ago

Hi Francis, Thanks for taking the time to leave such a kind review! We appreciate your feedback and look forward to continuing to serve you for many years to come. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The service was very prompt, professional and accurate. I was kept informed of the status regularly. I highly recommend using VisaHQ for their services. I know I would definitely use it again.”

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Posted 6 years ago

Hi Monica, Thanks for taking the time to write a review. We're glad you had a great experience with VisaHQ and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Irish team were absolutely fantastic - courteous and very efficient - I was really impressed.”

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Posted 6 years ago

Hi Nicola, Thanks for taking the time to leave your feedback. We're glad you had a great experience with our team in Ireland and we hope you'll use our services again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It was quick and efficient. Thank you”

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Posted 6 years ago

Hi Dany, Thanks for leaving your feedback. We're glad you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and efficient service!”

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Posted 6 years ago

Hi Mark, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Extremely fast and reliable service”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with your VisaHQ order and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It would be great if response is faster.”

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Posted 6 years ago

Hi Ivy, Thanks for taking the time to leave your feedback. I want to apologize that you didn't receive a quick response to your inquiry. You can always contact your local VisaHQ office or our U.S. support center at 1-800-345-6541 for assistance. Overall, I hope you had a good experience with VisaHQ and that you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very good service, extremely helpful staff, visa was processed and delivered right on time. Would totally recommend”

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Posted 6 years ago

Hello! Thanks for taking the time to write a review. We're glad to hear you had an awesome experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very impressed Professional to deal with Have made it easy for further Visa s to be obtained”

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Posted 6 years ago

Hi Barry, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We hope you had a positive experience with VisaHQ and we would like to remind you that you can contact your local VisaHQ office or our U.S. support center (1-800-345-6541) with any comments or concerns. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“fast and accurate service, will use again when needed”

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Posted 6 years ago

Hi Nicholas, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we look forward to working with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,042 reviews