VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,114 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please keep it up....”

Helpful Report

Posted 7 years ago

Hi Suresh, Thanks for taking the time to leave your feedback. We're glad you had a five-star experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I have used VisaHQ services for many urgent visas, and have always received it on time! Excellent service!”

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Posted 7 years ago

Hi Nidharshani, Thanks for taking the time to leave your feedback. We're glad to hear you've always had great experiences with VisaHQ and we hope to continue serving you in the years to come. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Great service. Sure, I pay a premium but what I get is stress free rapid visa service. Very responsive to my questions about my application. Had my visa done faster than expected. Julia”

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Posted 7 years ago

Hi Julia, Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience working with VisaHQ and we hope to serve you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“My experience with your office was awesome, informing me ahead of time, step by step what was going on, that gave me me peace of mind”

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Posted 7 years ago

Hi Johnny, Thanks for taking the time to leave your feedback. We're glad to hear you had a great experience with VisaHQ's process from start to finish and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“So much easier to follow than I thought it would be, thanks thanks for the professional feedback and emails and instructions”

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Posted 7 years ago

Hi Walter, Thanks for taking the time to share your review of VisaHQ! We're so glad you had a wonderful experience and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“great job, appreciate the emails keeping me posted about every stage of the process”

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Posted 7 years ago

Hi Joseph, Thanks for taking the time to share your feedback. We're so glad you had a good experience with the VisaHQ process and found our updates to be useful. We hope you'll return in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“They are very good”

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Posted 7 years ago

Hi Dargham, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Superb customer service all along the way”

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Posted 7 years ago

Hi Janice, Thanks for taking the time to share your feedback. We're so glad to hear you had a great experience working with the VisaHQ team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“very good service”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a good experience working with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I've been using VisaHQ for years for both business and personal use and have never been disappointed with the service. I will continue to use them for any trips that require visas.”

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Posted 7 years ago

Hi Elaine, Thanks for taking the time to leave your feedback regarding VisaHQ! We appreciate your kind words and are glad to hear you've had great experiences with our team, no matter where your travels take you. We look forward to continuing to serve you for many years to come. Safe travels, Rebekah @ VisahQ

Posted 7 years ago

“Working with specific people was a good experience but your web page under ABET is horrible.”

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Posted 7 years ago

Hello Thank you for your reviews and your kind words about the team. I am sorry however to hear about your online experience. Can you please send me a mail at stan@visahq.com explaining what you mean by 'under ABET'? Thanks Safe travels Stan

Posted 7 years ago

“You were great!”

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Posted 7 years ago

Hi Cynthia, Thanks for taking the time to leave your feedback. We're so glad to hear you had an excellent experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Am very impressed with the service I got from VisaHQ. They are very good with customer service. The communication is perfect. I recommend them .”

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Posted 7 years ago

Hello! Thanks for taking the time to share your review of VisaHQ. We're so glad to hear you had a great experience corresponding with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Seamless experience and regular updates. Live chat is helpful! Try to keep that service as instant as possible :) time saver for visa advise and documentation help while applying!”

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Posted 7 years ago

Hi Dayson, Thanks for taking the time to leave your feedback! We're so glad you enjoyed our live chat feature and found our entire process to be convenient. We hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service. I have used VisaHQ for multiple applications (Turkey, Tunisia, UK) and they have been knowledgable about all the different visa requirements. They have also been very responsive and helpful towards questions that were not even directly related to my applications and even went out of their way to work with me if there were any issues. I have recommended VisaHQ to a lot of people for Visa applications and issues as they are the source that I trust the most.”

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Posted 7 years ago

Hi Zain, Thanks for taking the time to leave your feedback. We're so glad to hear you had a great experience with VisaHQ and that the team was able to help you every step of the way. We hope you have a wonderful time on all of your upcoming trips and we sincerely hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I am very impressed with the service I received from VisaHQ, absolutely very good, good customer service, good communication and very meticulate. On point. I recommend this agency VisaHQ.”

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Posted 7 years ago

Hi Omolara, Thanks for taking the time to leave your feedback regarding VisaHQ. We're glad you had a great experience with the team from start to finish and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“They are terrible to deal with, they never answer the phone. I was on hold for 60 minutes, no one answered and I hung up and called there competitors !!!!”

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Posted 7 years ago

Hello! Thanks for taking the time to share your feedback. I would like to personally apologize for the problems you experienced while trying to place an order with VisaHQ. This is certainly far from our usual standards and I am sincerely sorry you were left on hold for an extended period of time. Do rest assured, though, that reviews like yours make us better and help us improve how we do things. I hope you will give our team a chance in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“We like very very good services. Thanks”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Speedy professional and very helpful at all stages as always. Highly recommended.”

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Posted 7 years ago

Hi Anup, Thanks for taking the time to share your feedback. We're glad you've had consistently great experiences with VisaHQ and we look forward to continuing to serve you. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I got the visa without any issues other than VisaHQ not living up to its 5 hour intended initial response time.”

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Posted 7 years ago

Hi Walter, Thanks for taking the time to share your feedback about VisaHQ. I would like to personally apologize that you didn't receive a response to your inquiry within 5 hours. Reviews like yours help us improve our customer service, so rest assured that we will look into what happened in your situation. We hope you'll give us a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

VisaHQ is rated 4.4 based on 4,114 reviews