VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,189 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,189 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“Thank you so much”

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Posted 7 years ago

Hi Joy, Thanks for sharing your review! We're so glad the VisaHQ team was able to assist you and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Very fast procedure. Easy to check in procedures on line.”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Process was very efficient and visa received in a timely manner.”

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Posted 7 years ago

Hi Catherine, Thanks for sharing your review of VisaHQ! We're glad you had a great experience with our system and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Your website is fake I got some information about visa to Georgia when I want to check on Dubai office some one call Randi told me they don’t deal with it. Then why you give information on the the website and waste ours time”

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Posted 7 years ago

Hello! Thanks for taking the time to share your feedback. I would like to apologize that you were not satisfied with the service you received from VisaHQ. We strive to exceed our clients' expectations and I apologize that didn't happen in your case. Every visa application is unique, which makes every situation unique. I would also like to provide you with a bit of background about the company. VisaHQ was founded in 2003 and is based in Washington D.C. The company now has 24 offices in 12 countries, with further expansion planned throughout 2019. We have excellent relationships with numerous embassies and government agencies around the globe. I hope this information will help you decide to reconsider using VisaHQ in the future. Again, my apologies for your negative experience. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“So fast and reliable you won't believe it!”

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Posted 7 years ago

Hi Daniel, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“efficient and effective used you before for the same visa”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“All good except the waiting time for someone to pick up the phone.”

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Posted 7 years ago

Hi Nicholas, Thanks for taking the time to leave your review. I would like to personally apologize for any issues you had reaching our customer service team by phone, but I'm glad to hear you had a positive experience overall. We hope you'll use VisaHQ again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Great communication and quick turnaround.”

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Posted 7 years ago

Hi Vincent, Thanks for taking the time to share your review. We're glad you had a great experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Excellent service! I am so glad they made everything fast and easier for me. Definitely recommend VisaHQ!”

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Posted 7 years ago

Hi Fatema, Thanks for taking the time to leave your review. We're so glad you had an excellent experience obtaining your visa and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“The speed of the process was quite slow, when the customer place an order during the night time he expecting directly the first call he will receive next day from VisaHQ to start the process as everything appears in his order.”

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Posted 7 years ago

Hi Ramy, Thanks for taking the time to share your feedback. I would like to personally apologize for any issues you experienced while placing your order. We strive to provide all of our customers with fast, efficient service. If you would like to further discuss what went wrong in your case, don't hesitate to reach out to me at stan@visahq.com. Safe travels, Stan at VisaHQ

Posted 7 years ago

“Communication was regular and informative. Process was well documented and easy to track. Customer service was helpful and courteous.”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your review. We're glad you had an excellent experience with VisaHQ and we hope our team gets to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Accueil très gentil.”

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Posted 7 years ago

Bonjour Francine! Merci d'utiliser VisaHQ! Nous espérons vous servir à nouveau. Bon voyage! Rebekah at VisaHQ

Posted 7 years ago

“Excellent service from Dublin branch”

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Posted 7 years ago

Hi Patrick, Thanks for taking the time to share your feedback. We're glad you had a great experience with our Dublin team and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Scheduling an appointment on time with VFS (South Africa visa processing company) was challenging so I decided to try VisaHQ and VisaHQ were able to schedule me for the next day after submitting my application on their website. Would definitely recommend them if you are a last-minute planner like myself.”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad to hear the VisaHQ team was able to help you prepare for your last minute trip and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“The VisaHQ team was very responsive and quick! Very great team to work with!”

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Posted 7 years ago

Hi Timothy, Thanks for taking the time to leave your review. We're so glad you had a great experience with the VisaHQ team and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Everything went well.”

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Posted 7 years ago

Hi Sharon, Thanks for leaving your feedback! We're glad you had a five-star experience with VisaHQ and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“So far so good. If I get my two visas soon, I'll give you a very good! The website was quite basic and simple to use.”

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Posted 7 years ago

Hi Heidi, Thanks for taking the time to leave your feedback. We hope you receive your visas with no issue and we are thrilled you chose to work with VisaHQ! We hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“We are waiting to receive our passports with visas to mozambique Very good service so far except for one confusing email concerning a refund but we will use your service again”

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Posted 7 years ago

Hi Edward, Thanks for taking the time to share your feedback. We're glad you received your visas with no trouble and we hope you have a great trip to Mozambique! We look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“j'ai fait affaire avec la succursale de Montréal et Paola à été très professionnelle.”

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Posted 7 years ago

Bonjour Jean-Francois, Merci pour vos commentaires! Nous sommes heureux que vous ayez eu une bonne expérience avec Paola et espérons pouvoir vous aider à nouveau. Bon voyage! Rebekah at VisaHQ

Posted 7 years ago

“Laura was absolutely fantastic from the very beginning. I couldn’t recommend dealing with her enough as she made the process completely stress free. If I could give more than 5 stars I would! Visa HQ should be glad to have such an outstanding team member. Emma Russian Visa Customer”

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Posted 7 years ago

Hi Emma, Thanks for taking the time to leave your feedback. We're glad to hear you had an excellent experience working with Laura and we hope you enjoy your trip to Russia! We look forward to serving you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

VisaHQ is rated 4.4 based on 4,189 reviews