VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,044 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,044 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You need to update your visa requirements on the web site for some countries.”

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Posted 6 years ago

Hi Rajvir, Thanks for taking the time to leave your feedback. We will look into this issue and would like to thank you for bringing it to our attention. We strive to update visa requirements immediately when they change and we apologize if anything that affected you was incorrect. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“What impressed me with your company was the communication I wasn't left to chase up anything I was informed that you had received the passport copies that were sent individually from the application,, then when the application had been submitted and they were back in a day unbelievable. The costs compared to other companies was most reasonable.”

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Posted 6 years ago

Hi Robert, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ's application process and we hope you will continue to work with our team in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient service and prompt delivery of a VISA for India”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad to hear you had a great experience getting your visa. We hope you have a wonderful trip to India and look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I didn’t receive my passport because #VisaHQ sent it to an incomplete address and marked an incorrect mobile number on the #auspost envelope. I spent hours following up with auspost and correcting the address and number and requesting them to deliver it to the right address. It shows VisaHQ has no procedures in place to check its out-going mail, labelling of such important and critical documents. I am not happy with the careless way they have managed something so important as someone’s passports and left it for me to manage this fiasco whereas it should have been them who should have done the follow up and kept me in the loop. Such service is unacceptable and I won’t be recommending VisaHQ to anyone moving forward.”

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Posted 6 years ago

Hi Sandeep, I apologize that you had such a poor experience with VisaHQ. As I've stated when replying to your reviews on other platforms, we make every effort to exceed all clients' expectations and are sincerely sorry for the low level of service you received. Your feedback, however, helps us to become better moving forward, so we can ensure this doesn't happen to others in the future. I hope you will accept this apology and give the VisaHQ team a chance to prove themselves to you again in the future. Safe travels, Rebekah at VisaHQ

Posted 6 years ago

“Guys,get the easier way to get your visa.2 day done and you can traveling to anywhere in the world.only visahq my recommended.you may call them directly.i had assisten from mr reno and miss tenny merlin.bravo guys.many thanks to you and the visahq team”

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Posted 6 years ago

Hi Ariastini, Thanks for taking the time to leave your feedback. We're glad you had such a great experience with the VisaHQ team and we look forward to serving you again! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“GOOD COMMUNICATION AND RAPID SERVICE .”

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Posted 6 years ago

Hi Francis, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with the team and we hope to serve you again soon. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“HIGHLY RECOMMEND VISA HQ THANKS FOR YOUR SERVICE 5 STARS.”

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Posted 6 years ago

Hi Manpreet, Thanks for taking the time to leave your feedback! We're glad you had a five-star experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great team. Was in touch with me throughout the process. Very prompt and easy to communicate with.”

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Posted 6 years ago

Hi Sriram, Thanks for taking the time to leave your feedback! We're so glad the team was able to assist you throughout the application process and we look forward to serving you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“it was very very fast service. I was not believing that I got visa in one day and they called me that they send me Visa :) Thanks VisaHQ”

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Posted 6 years ago

Hi Singh, Thanks for taking the time to leave your feedback! We're glad you received such fast service and had a wonderful VisaHQ experience. We look forward to serving you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Once all information was inputted it was a breeze. My only comment would be that you cannot save and retrieve partially inputted application. I had to start from scratch each time which was very frustrating.”

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Posted 6 years ago

Hi Theresa, Thanks for taking the time to leave your feedback. We continually try to improve our application process and will take your suggestion into consideration. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I am so glad to have such a wonderful experience with you. I appreciate professionalism and promptness from your staff Ms. Priya Aryal who is working in your Delhi office. She was so good in meeting my requirements and provided me customized service. I want to appreciate Mr. Kunal as well for teaming up with Ms. Priya . I am so glad to receive your fantastic service.”

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Posted 6 years ago

Hi Noushad, Thanks for taking the time to leave your feedback! We're glad to hear you had an excellent experience with Priya and we hope the VisaHQ team will be able to serve you for many years to come. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I've used VisaHQ few times as it's trustable and the staff is accurate, always send updates, very kind and helpful. I'm always satisfied with the excellent service what they offer. Well done !!! And as usual thank you for your remarkable work :-)”

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Posted 6 years ago

Hi Maria, Thanks for taking the time to leave your feedback. We're glad you had an awesome experience with VisaHQ and we hope to continue serving you in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service .”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had an awesome experience with VisaHQ and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent support by the Visa HQ team. I have always been very happy with the service provided. Keep up the good work.”

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Posted 6 years ago

Hello! Thank you for taking the time to leave your feedback. We're glad you have always had positive experiences with VisaHQ and we look forward to continuing to serve you. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Full satisfaction work”

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Posted 6 years ago

Hi Palden, Thanks for taking the time to leave your feedback. We're glad you had a positive experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“too fast to make visa”

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Posted 6 years ago

Hi David, Thanks for taking the time to leave your feedback. We're glad you had a five-star experience with VisaHQ! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to navigate. Got my Evisa very quickly.”

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Posted 6 years ago

Hi Anne, Thanks for taking the time to write a review. We're glad you had a great experience applying for your e-visa and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I was appy with the help i was given, it was quick and easy to use. thankyou.”

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Posted 6 years ago

Hi Jean, Thanks for taking the time to leave your feedback! We're glad to hear you had an excellent experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Simple to use, easy to pay, quick response.”

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Posted 6 years ago

Hi Garry, Thanks for leaving your feedback. We're glad you had a positive experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Absolutely exceptional service. The speed of the service is beyond belief.”

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Posted 6 years ago

Hi Neville, Thanks for taking the time to leave your feedback. We're so glad you had a great experience with VisaHQ and we sincerely hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,044 reviews