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VisaHQ Reviews

4.4 Rating 4,046 Reviews
86 %
of reviewers recommend VisaHQ
Company Reviews Product Reviews
256
 Metrics Info
4.4
Based on 4,046 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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DAWITE W
Verified Buyer
“Thank you forEverything”
Helpful Report
Posted 6 years ago
Hi Dawite, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we look forward to serving you again! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Arnold R
Verified Buyer
“Peter Giesbrecht in VisaHQ, Ottawa, Ont. Canada was very helpful in helping us to fill out our Visa for China.”
Helpful Report
Posted 6 years ago
Hi Arnold, Thanks for taking the time to leave a review. We're glad you had an awesome experience working with Peter and we hope you use VisaHQ's services again in the future! Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Raluca-Elena A
Verified Buyer
“Great service and timely updates, Eddy was fantastic and guided us through the process, speedy delivery of visas”
Helpful Report
Posted 6 years ago
Hi Raluca, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with Eddy and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
David G
Verified Buyer
“Great directions and well informed through the process”
Helpful Report
Posted 6 years ago
Hi David, Thanks for taking the time to leave your feedback. We're glad you had an excellent experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Ugis P
Verified Buyer
“It's been great and efficient service and spot on with delivery on time - many thanks - cheers :)”
Helpful Report
Posted 6 years ago
Hi Ugis, Thanks for taking the time to leave your feedback. We're glad you had a great VisaHQ experience and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Donald W
Verified Buyer
“VisaHQ suggested by my travel consultant and I found your service very easy to use and when our pictures failed to scan as required Yuliya Murashko assisted us via email very professionally and efficiently. My wife and I were very impressed in all regards including the speed we received our Brazil visa's via email”
Helpful Report
Posted 6 years ago
Hi Donald, Thanks for taking the time to share your VisaHQ experience. We're so glad you and your wife were able to get your Brazil visas successfully and that Yuliya provided you with great customer service. We hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Nancy A
Verified Buyer
“1. Friendly, professional, and competent agents 2. Well worth the additional money to ensure an approved visa 3. Efficient on-line process and speedy service Thank you!”
Helpful Report
Posted 6 years ago
Hi Nancy, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with VisaHQ and we hope to serve you again soon. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
ESME A
Verified Buyer
“EXCELLENT SERVICE ! EASY ONLINE APPLICATION. I WILL DEFINITELY COME TO YOU FOR VISA SERVICE AGAIN. THANK YOU.”
Helpful Report
Posted 6 years ago
Hi Esme, Thanks for taking the time to leave your feedback! We're glad you had an awesome experience with VisaHQ's online system and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Unverified Reviewer
“The agent Josephine was very professional, patient, and her dedication to serve her customers is unmatched. Because of her I will be a visaH&Q customer for life.”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to leave your feedback. We're so glad you had a great experience with Josephine and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Ron B
Verified Buyer
“I was feeling stress at needing a VISA for an quickly approaching trip. They were very professional, friendly and provided quick and attentive service. Not only did I get the VISA in time, but they removed the stress from the process. Thank you.”
Helpful Report
Posted 6 years ago
Hi Ron, Thanks for taking the time to leave a review. We're glad you had a great, stress-free experience with VisaHQ; that's our goal for everyone we serve! We hope you will return in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Frank M
Verified Buyer
“Excellent”
Helpful Report
Posted 6 years ago
Hi Frank, Thanks for taking the time to leave your feedback. We're glad you had a five-star experience with VisaHQ! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Ellany L
Verified Buyer
“I had to send in my application form and passport separately and was so comforted to receive an e-mail as soon as each piece arrived at VisaHQ. I so appreciate this level of responsiveness and accountability! Instructions were very detailed and clear. VisaHQ removed sooo much stress and wandering around in the dark (when other embassies or consulates would not return my emails or calls). It was all so quick and painless. Thank you, thank you, thank you!”
Helpful Report
Posted 6 years ago
Hi Ellany, Thanks for taking the time to tell us about your VisaHQ experience! We're glad you found our email notifications to be helpful and we hope you will use our services again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“Good and acceptable”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to rate VisaHQ. We're glad you had a positive experience overall, but if you ever have questions or comments during the application process, you can reach an agent at 1-800-345-6541. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent, super fast and easy. I highly suggest using, and I will be using again.”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to leave a review. We're glad you had a great experience with VisaHQ and we look forward to working with you again in the future! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Susan C
Verified Buyer
“Hi We have been so happy with Visa HQ since we started using your service. Every time a new agent in the office uses your service they are amazed at how good it is. You keep us appraised of each development of the process. And the fact that your people who answer the phone will help us is a very big thing. I can honestly say that we are so satisfied with your service! Thank you so much. Susan Carr Markham Cruise & Travel Service.”
Helpful Report
Posted 6 years ago
Hi Susan, Thanks for taking the time to tell us about your VisaHQ experiences. We're so glad you have had consistently great service from the VisaHQ team and we look forward to continuing to serve you! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Anonymous
Verified Buyer
“Very clear site for identifying if a visa is required and if so, how to apply. Application process worked well. Approval was quicker than expected. Already recommended it to others in my organisation who travel a lot.”
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we appreciate your word-of-mouth recommendations! We hope to serve you again. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Vinnan R
Verified Buyer
“-”
Helpful Report
Posted 6 years ago
Hi Vinnan, Thanks for taking the time to rate VisaHQ! We're glad you had a five-star experience and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Robert M
Verified Buyer
“Fast and friendly”
Helpful Report
Posted 6 years ago
Hi Robert, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope to serve you again! Safe travels, Rebekah @ VisaHQ
Posted 6 years ago
Sosi T
Verified Buyer
“Team in LA is fantastic and so professional. Artem and Victoria are really wonderful and go above and beyond the call of duty. Thank you”
Helpful Report
Posted 6 years ago
Hello! Thanks for sharing your VisaHQ experience with us! We're so glad you enjoy working with Artem and Victoria and we look forward to continuing to serve you. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Haley B
Verified Buyer
“The chat feature and teammate was super helpful and made the process painless and fast.”
Helpful Report
Posted 6 years ago
Hi Haley, Thanks for taking the time to leave a review! We're glad you enjoyed our online chat feature and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
VisaHQ is rated 4.4 based on 4,046 reviews
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