VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,984 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The application for Canada was handled by Miriama and I am just so appreciative the way and professional manner that their offices dealt with my application. I would have no problems recommending VisaHq”

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Posted 6 years ago

Hi Manvinder, Thanks so much for taking the time to tell us about your VisaHQ experience. We're glad Miriama was able to provide you with great service and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I am very pleased to let you know the visa HQ is a very good customer service.”

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Posted 6 years ago

Hi Resa, Thanks for taking the time to leave your feedback! We're glad you had a great experience with the VisaHQ team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The online process was very easy to use and self explanatory. will use this site again for sure in the future.”

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Posted 6 years ago

Hi Poonah, Thanks for taking the time to leave a review! We're glad you had an awesome experience with VisaHQ's online application system and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Easy to use website and intuitive form. Very quick visa approval - three days. Thanks”

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Posted 6 years ago

Hi Philip, Thanks for taking the time to leave your feedback. We're glad you had an awesome experience with VisaHQ and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent work, got my visa quicker than expected, very friendly staff and very helpful”

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Posted 6 years ago

Hi Samuel, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very efficient, website is excellent and self explanatory I have used them many times and always been extremely satisfied with their services”

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Posted 6 years ago

Hi Guy, Thanks for taking the time to leave your feedback! We're so glad to hear you've always had positive experiences with VisaHQ and we look forward to continuing to serve you. Safe travels Rebekah @ VisaHQ

Posted 6 years ago

“Very professional------easy to follow directions----received the visa the very next day. I would have liked a paper visa tho--to put in my passport as a souvenir.”

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Posted 6 years ago

Hi Winifred, Thanks for taking the time to tell us about your VisaHQ experience! We apologize that you received an e-visa instead of a paper visa; in the future, if you need help confirming that you will, in fact, be receiving a paper visa, please contact our London office at +44 20 7148 6117 before you submit your application. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I have always had a great experience with getting visas through VisaHQ. I even recently had a question that I posed with the on-line help and received a pretty prompt answer. Thank you for this great service!”

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Posted 6 years ago

Hi Maria, Thanks for taking the time to leave your feedback! We're glad you have always had positive experiences with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ was the Best choice for me. Artem Dieiev (5 Stars) and Victoria Valverde (5 Stars) Make a Great 10 Star Visa Processing team! They both were vary knowledgeable and friendly. They answered all my questions and concerns in a trustworthy professional manner and made me feel welcomed and comfortable during my visit, all while working hard to get my visa processed as fast as possible within a timely manner. I look forward to continue working with them for all my future visa and passport needs.”

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Posted 6 years ago

Hi Billy Ray, Thanks for taking the time to tell us about your VisaHQ experience! We really appreciate it. We're glad Artem and Victoria were able to provide you with great service and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I don't usually write reviews unless the service is exceptional...This is the most efficient and professional service I've had the pleasure of working with. The service was worth every dime. Excellent job! Thank you, Maria. I would recommend this service without any hesitation.”

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Posted 6 years ago

Hi Vince, Thanks so much for taking the time to leave your feedback! We appreciate it. We're thrilled to hear Maria was able to provide you with great service and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to complete”

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Posted 6 years ago

Hi Hope, Thanks for taking the time to leave a review! We're glad you had a good experience with VisaHQ's system and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Looks like a very good system for folks that need to manage multiple visas (groups, families, etc). I found it relatively easy to use, and would definitely use it again. I don't have my visa it yet, so too early to tell on that front...”

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Posted 6 years ago

Hi James, Thanks for sharing your VisaHQ experience (so far!) We're glad you've liked the process to date and we look forward to serving you again down the road. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Operator was very understanding and patient.”

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Posted 6 years ago

Hi Marvin, Thanks for taking the time to leave your feedback! We're glad you had a good experience with the VisaHQ team and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very good”

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Posted 6 years ago

Hi Mairaj, Thanks for taking the time to leave a review. We're glad you had an awesome experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Visa application made easy, fast, stress and hassle free.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're so glad you had a great experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very quick and helpful with processing a US Visa application.”

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Posted 6 years ago

Hello! Thanks for taking the time to let us know how we're doing. We're glad you had an awesome experience with VisaHQ and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It went very smooth & was not complicated. The ETA was processed & returned in a timely manner as described.”

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Posted 6 years ago

Hello! Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I was very well attended and got my visa to Egypt from vacation with my family.”

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Posted 6 years ago

Hi Claudia, Thanks for taking the time to tell us about your VisaHQ experience! We're glad you received awesome service and we hope you enjoyed your time in Egypt. We look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I have already written a review, not knowing that I have been overcharged, if the UK FCO office has a link directly to the Turkish visa website and the visa only costs $20. So I am now very unhappy even though this lot processed my visa, I feel ripped off having charged £33...why?”

Helpful Report

Posted 6 years ago

Hi Brenda, Thanks for taking the time to let us know about your experience with VisaHQ. I'm sorry to hear you aren't 100% satisfied. To further discuss your situation, please reach out to our London office at +44 20 7148 6117. We hope your problem will be resolved and you will choose to use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“No agent has gotten back to me , I have emailed them for an refund and until now nothing has been done. Don’t know if this is a bogus company. No one answers the phone also”

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Posted 6 years ago

Hi Sneha, I sincerely apologize for your negative experience. We strive to make sure very VisaHQ client is fully satisfied. Please reach out to one of our agents at 1-800-345-6541 in order to receive assistance with your order. Safe travels! Rebekah at VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,984 reviews