VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,984 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After getting the necessary clarifications via email and phone, I visited the VisaHQ office and got the documents to be submitted checked by Mamta who did an excellent and thorough job. After submission, I have been receiving alerts as to the status of submission and expected date when the visa process will be completed. Thank you Mamta and VisaHQ!”

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Posted 7 years ago

Hi Vivek, Thanks for taking the time to share your VisaHQ experience! We're glad Mamta provided you with excellent service and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Not easy to fill in form”

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Posted 7 years ago

Hi Stephen, Thanks for taking the time to leave your feedback. We're sorry to hear you struggled with our online application process. If you ever need assistance or have specific comments, don't hesitate to contact one of our skilled agents at 1-800-345-6541. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The instructions were very clear on the website with sample templates. Notifications form VisaHQ made me feel comfortable on the process.”

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Posted 7 years ago

Hi Geoffrey, Thanks for taking the time to leave your feedback! We're so glad you found our online application process to be clear and simple. We hope you will use our services to get travel documents again in the future! Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Most impressed, very helpful and have talked with three employees.”

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Posted 7 years ago

Hi Roger, Thanks for taking the time to leave your feedback! We're so glad you've had a great experience with the VisaHQ team so far and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The staff are very responsive and provided answer right away. The website information is very well organized and very easy to follow”

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Posted 7 years ago

Hi Yue, Thanks for taking the time to leave your feedback! We're glad you had an excellent experience with the VisaHQ team and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“End user friendly experience is phenomenon!”

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Posted 7 years ago

Hello! Thank you for taking the time to leave your feedback! We're glad you had an awesome experience with VisaHQ and we hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“So professional and got my visa in just 1 day highly recommended.”

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Posted 7 years ago

Hi Saham, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“I have used VisaHQ on a few occasions and most recently for a Brazil work visa. It is a bit expensive (compared to applying on your own) but well worth it as it gives peace of mind and your passport comes back quickly which is important when you travel a lot. I recommend them!”

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Posted 7 years ago

Hi Jackie, Thanks for taking the time to tell us about your experiences with VisaHQ! We're glad the team has consistently been able to provide you with peace of mind and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Excellent and reliable service.”

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Posted 7 years ago

Hello! Thanks for taking the time to leave a review. We're glad you had a great experience with VisaHQ and we hope you return in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Easy to work with, clear instructions and good follow up.”

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Posted 7 years ago

Hi David, Thanks for taking the time to leave a review. We're glad you had a good experience with VisaHQ and we hope you'll return in the future! Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Great service to use. Very clear instructions on how to fill out forms and what information to include. And excellent communication and follow-up throughout the process.”

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Posted 7 years ago

Hi Robert, Thanks for taking the time to let us know how we're doing. We're glad you found our process to be clear and efficient. We hope you'll work with our team again in the future! Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Super helpful and friendly staff! Take the time to explain and assist you whenever you need help and guidance!”

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Posted 7 years ago

Hello! Thanks for taking the time to leave a review! We're thrilled you had a positive experience with the VisaHQ team and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Every one was helpful”

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Posted 7 years ago

Hi Brenda, Thanks for taking the time to leave your feedback! We're glad you had an awesome experience with the VisaHQ team and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Good service with the people online but your form miss a lot of help information. Plus the generated form had some errors that were not in the online form. My 4 stars note is for the people but if I can note the form, it would be 2 stars.”

Helpful Report

Posted 7 years ago

Hi Andre, Thanks for taking the time to leave a review! We apologize that you had problems with our online form, but we are glad our team was about to assist you with your application. We will take your feedback to heart and we sincerely hope you'll return in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Immediate response, prompt action with full support and need based help.”

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Posted 7 years ago

Hi Rajendra, Thanks for taking the time to leave your feedback! We're glad you had an awesome experience working with the VisaHQ team and we hope to continue serving you in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Hi, I'll appreciate the service provided by Rajesh Khatri from Visahq who inspite of heavy rains in Mumbai was there to collect all my visa documents in a timely manner. He had a professional approach & guided us well for our visa requirements. I'm happy to choose Visahq again for any visa assistance required.”

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Posted 7 years ago

Hi Niral, Thanks so much for taking the time to leave your feedback! We're thrilled Rajesh was able to go above and beyond to help you get your visa and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“a very good website they working very good”

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Posted 7 years ago

Hi Yadgar, Thanks for taking the time to let us know how we're doing! We're glad you had an awesome experience with the VisaHQ site and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Response is fast and clear about required items. My only suggestion would be to make alternative methods of electronic document transmittal (passport; invitation) for those lacking upload capability.”

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Posted 7 years ago

Hi Bruce, Thanks so much for taking the time to leave your feedback. We appreciate your suggestion about our document uploading process and we hope you'll return to VisaHQ in the future! Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Good for every vigitor”

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Posted 7 years ago

Hi Sajal, Thanks for taking the time to leave your feedback! We're glad you like VisaHQ's services and we hope you'll return to us in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“website is very slow and cumbersome. Why uploading of passport docs and 2?? further photos?”

Helpful Report

Posted 7 years ago

Hello! We're so sorry you had a poor experience with our website. We strive to make it as efficient as possible. Depending upon the type of visa you applied for, you may have needed to supply additional documents, as per your destination country's regulations. If you have specific questions relating to your application, call 1-800-345-6541. One of our visa agents will be happy to help you! Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

VisaHQ is rated 4.4 based on 3,984 reviews