VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,115 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goat rope operation. Not an easy system to navigate for multiple Visas.”

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Posted 6 years ago

Hello! Thanks for taking the time to share your feedback. I would like to personally apologize for the negative experience you had with VisaHQ's online system. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I would also like to provide you with a bit of background about the company. VisaHQ was founded in 2003 and is based in Washington D.C. The company now has 24 offices in 12 countries, with further expansion planned throughout 2019. We have excellent relationships with numerous embassies and government agencies around the globe. Rest assured that your feedback about applying for multiple visas will be taken seriously. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“S'il y avait eu un service en français, la procédure aurait été beaucoup plus simple et moins coûteuse pour moi.”

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Posted 6 years ago

Bonjour Claude, Merci pour votre avis. Je voudrais m'excuser pour le fait que votre expérience n’ait pas été satisfaisante et vous assurer que vos commentaires seront pris au sérieux. Bon voyage, Rebekah at VisaHQ

Posted 6 years ago

“I was very happy with the process of getting my visa. Everything was exactly as promised.”

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Posted 6 years ago

Hi Alexander, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Professional team, offering great services to their customers.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful and courteous”

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Posted 6 years ago

Hi Timothy, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our team and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hi Timothy, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“UNRELIABLE”

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Posted 6 years ago

Hi Khawla, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for any problems you had during the application process. We strive to exceed our clients' expectations and I'm sorry that didn't happen in your case. If there is anything further we can do to assist you at this time, please contact Hamada at hamada@visahq.ae or call our Dubai office directly at +971 4 375 0400. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Laura Egan from the Dublin office is the actual best”

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Posted 6 years ago

Hi Geoff, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Laura and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Made the visa process simple and easy!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I gave details and paid for 6 no’s US visa in 2018 December. For my family and myself. Till date trying to get my application finalised By the staff there. In last 7 months 5 reps of visa HQ have already changed and keep on asking for copies of submitted forms, which they should provide me fully completed. Let’s see what magic this new 5 lady does this week. Currently she is trying to tell me that the process doesn’t work this way... Wonder what’s next??”

Helpful Report

Posted 6 years ago

Hello, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the problems you've been having with our application process. We strive to exceed our clients' expectations and that clearly hasn't happened in your case. I sincerely hope you have a better experience with your current agent. If you require further assistance, don't hesitate to reach out to your nearest VisaHQ office to to an agent at info@visahq.com. Rest assured that reviews like yours help us improve our services worldwide. Again, my apologies for your negative experience. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful, quick and thorough.”

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Posted 6 years ago

Hi Joyce, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good service”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I have twice telephoned and both times staff were helpful and polite. The actual form took longer than I expected but my visa was received within a week.”

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Posted 6 years ago

Hi Janet, Thanks for taking the time to review VisaHQ. We're glad you had a good experience with our application process overall and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very quick and responsive service. Will definitely use VisaHQ again!”

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Posted 6 years ago

Hi KC, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to working with you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I'm glad I chose VisaHQ. They are very professional and handled everything very quickly. I will definitely use VisaHQ again if I ever need another Visa, and I will recommend them to anyone who needs foreign travel services.”

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Posted 6 years ago

Hi Ashley, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with our team and we appreciate you spreading the word about what we do! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Extremly happy with visahq service”

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Posted 6 years ago

Hello! Thank you for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Mahmoud has done an excellent job to help me. Many thanks”

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Posted 6 years ago

Hi Robert, Thanks for reviewing VisaHQ. We're glad you've had a great experience working with Mahmoud and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“It is the first time I have used visaHQ. vlenia.fantinato was really help. I managed to get my visa appointment immediately . I was struggling to get appointment at visamertic in Manchester. Because it was fully booked. But visaHQ they managed to fit me in at visametric in London. And they kept in contact through email and letting me know of my visa process. So yes its a trusted company and there price is good as well. I will definitely used them next time. Thank you vlenia.fantinato and THE visaHQ members of staff. Ps. It will be nice if you operate in Manchester city. Thanks”

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Posted 6 years ago

Hi Samira, Thanks for taking the time to review VisaHQ. We're glad to hear you had an excellent first experience working with Vlenia and that our team was able to help you secure your visa. We sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Convenient and excellent service.”

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Posted 6 years ago

Hi Paiboon, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Highly recommend this company. Very helpful and very professional. You receive emails every step of the way letting you know where things are in the process. Can't thank them enough and they were worth every penny.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope you will choose our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy! I screwed up part of my application and online customer support chat did a great job of helping me and made it all pain-free!”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience working with our customer service team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,115 reviews