VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,025 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,025 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my photo rejected twice because the scans were too blurry. This we Thursday. Took new photo and scanned, emailed...the same result. Friday panic call and then overnighted for Monday AM delivery 4th of July week...long and emotional story, everyone rallied to make it happen so that I got my visa today for travel tomorrow...AMAZING!! Thank you all!!”

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Posted 6 years ago

Hi Sharon, Thanks for reviewing VisaHQ. We're glad our team was able to assist you throughout a difficult application process and that everything worked out in the end! We hope you have a wonderful trip and we sincerely look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Total dissatisfaction. Visas for Faroes, Iceland and R of Ireland not supplied. You stated could not obtain for Faroes but not correct. Appointment at VFS made 2 weeks before journey when takes 3 weeks to obtain visas. None of visas arrived in time. My wife Yanning WEI could not travel as a result. HOLIDAY.RUINED. I am sending letter requesting refund of fees paid. Howard J PATCH”

Helpful Report

Posted 6 years ago

Hi Howard, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. If you require further assistance at this time, please don't hesitate to reach out to an agent at info@visahq.com or to our London office directly at +44 20 7148 6117. Again, my sincere apologies and I hope you will consider giving VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ was tremendously helpful, from hand-delivering my passport to helping me choose the right visa for the purpose of my trip! Will definitely use their services again.”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience using our services and we hope our team will have the chance to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and easy to apply for a Visa I made the mistake of ordering two visas for me and one for my husband this was sorted out straight away with a quick phone call. The visas came through very quickly and were easy to download and print overall this was the quickest and cheapest visa for Turkey that we have ever used.”

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Posted 6 years ago

Hi Amanda, Thanks for taking the time to review VisaHQ. We are so glad to hear you and your husband had a great experience with our services and we sincerely hope to assist you with your Turkish visas again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Visa HQ were very efficient and helpful. They sorted out my visa quickly and communicated well through each step.”

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Posted 6 years ago

Hi Emma, Thanks for reviewing VisaHQ. We're so glad to hear you had a great experience with our services and we hope to work with you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy and efficient”

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Posted 6 years ago

Hi Christopher, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“In spite That this is my first practice your services. It's fair enough. Only the price is too much specially for Africans, never the les for Sudanese. No Ethion asked to pay any thing for his stay in Sudan.”

Helpful Report

Posted 6 years ago

Hi Siddiq, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall, but I would like to apologize for any dissatisfaction you had with our pricing. Unfortunately, our team has no control over embassy fees and other government charges, which affect our clients' final costs. Furthermore, we would like to remind you that we save applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“the entire process was very smooth”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Maria was very professional and your company service was excellent.”

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Posted 6 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Maria and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Awesome to deal with So easy done in just a few days”

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Posted 6 years ago

Hi Joseph, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very much appreciated the ability to chat online asking questions and also had to call as well. Process was easier with this.”

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Posted 6 years ago

Hi Maryann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our various customer service options and we hope you'll return next time you need to apply for travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My experience with VisaHQ was great. They clearly conveyed what all was needed for my visa approval for China. They kept me informed of where my application and documents were throughout the process. I’m very please and I highly recommend VisaHQ.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish you a great trip to China! We hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Really great, efficient and polite service. Always updating you and keeping you up to speed with progress. It really took the worry out of getting my VISA for Mongolia as they check it is all in order before it is presented so you know there won’t be any problems with the relevant Embassy involved. Highly recommended!”

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Posted 6 years ago

Hi Fiona, Thanks for taking the time to review VisaHQ. We're so glad to hear you had a great experience with our services and we wish you an amazing trip to Mongolia. We sincerely hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Thank you so much for all your help and expedience with my application. It's been a pleasure working with you. I've listed you in my favorites for future reference.”

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Posted 6 years ago

Hi James, Thanks for reviewing VisaHQ. We're glad you've had an excellent experience working with our team and we look forward to serving you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Overall the service and interactions were very positive. Some delays, created by me, were handling expeditiously. The online form for India, was missing two information fields the consulate required, while a third one, which is on the form, was apparently not shared with them.”

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Posted 6 years ago

Hi Robert, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services overall and will heed your feedback regarding our Indian application. We hope you'll return next time you require travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Arpit Chandel-Amazing support even on the weekend .Always reponsive and reachable even on PTO”

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Posted 6 years ago

Hi Aruna, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Arpit and that he went above and beyond for you. We sincerely hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Lata did a wonderful job. Always ready to answer your queries.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Lata and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Helpful, responds to questions, and processes quickly. TY 4 ur help.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This is my first time applying for a Visa so I don't have anything to compare your service too. Arpit Chandel was my point of contact and he was always ready to help.”

Helpful Report

Posted 6 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad Arpit was able to assist you throughout your application and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Amazing Service. In particular, Peter has been a huge support in my application for multiple visas. Thanks so much!”

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Posted 6 years ago

Hi Navin, Thanks for reviewing VisaHQ. We're glad you've had a great experience working with Peter and we hope to serve you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,025 reviews