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VisaHQ Reviews

4.4 Rating 3,930 Reviews
85 %
of reviewers recommend VisaHQ
4.4
Based on 3,930 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Responsive and convenient. The customer service is on the spot.
Helpful Report
Posted 6 years ago
Hi Bassem, Thanks for taking the time to leave your feedback! We're glad you had a good experience with VisaHQ and we hope we can serve you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Very easy to complete
Helpful Report
Posted 6 years ago
Hi Hope, Thanks for taking the time to leave a review! We're glad you had a good experience with VisaHQ's system and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Looks like a very good system for folks that need to manage multiple visas (groups, families, etc). I found it relatively easy to use, and would definitely use it again. I don't have my visa it yet, so too early to tell on that front...
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Posted 6 years ago
Hi James, Thanks for sharing your VisaHQ experience (so far!) We're glad you've liked the process to date and we look forward to serving you again down the road. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Operator was very understanding and patient.
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Posted 6 years ago
Hi Marvin, Thanks for taking the time to leave your feedback! We're glad you had a good experience with the VisaHQ team and we hope you'll use our services again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Very easy and through.
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Posted 6 years ago
Hi Patricia, Thanks for taking the time to leave your feedback. We're glad you had a good experience with VisaHQ's application process and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
After getting the necessary clarifications via email and phone, I visited the VisaHQ office and got the documents to be submitted checked by Mamta who did an excellent and thorough job. After submission, I have been receiving alerts as to the status of submission and expected date when the visa process will be completed. Thank you Mamta and VisaHQ!
Helpful Report
Posted 6 years ago
Hi Vivek, Thanks for taking the time to share your VisaHQ experience! We're glad Mamta provided you with excellent service and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Easy to work with, clear instructions and good follow up.
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Posted 6 years ago
Hi David, Thanks for taking the time to leave a review. We're glad you had a good experience with VisaHQ and we hope you'll return in the future! Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Good service with the people online but your form miss a lot of help information. Plus the generated form had some errors that were not in the online form. My 4 stars note is for the people but if I can note the form, it would be 2 stars.
Helpful Report
Posted 6 years ago
Hi Andre, Thanks for taking the time to leave a review! We apologize that you had problems with our online form, but we are glad our team was about to assist you with your application. We will take your feedback to heart and we sincerely hope you'll return in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Good for every vigitor
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Posted 6 years ago
Hi Sajal, Thanks for taking the time to leave your feedback! We're glad you like VisaHQ's services and we hope you'll return to us in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Seems pretty good so far, I’ve only got as advanced as you receiving my documents but it is obvious you have a good system in place. It is an expensive but painless procedure to secure the visas I need. Thanks for that!
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Posted 6 years ago
Hi Michael, Thanks for taking the time to leave your feedback! We're glad you've had a great experience with VisaHQ's process so far and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
satisfied with the procedure
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Posted 6 years ago
Hi Tariq, Thanks for taking the time to leave a review. We're glad you had a pleasant experience with VisaHQ and we hope you'll return in the future! Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
You have been very helpful. This is going to be a success, but I hope you can make your website clearer about the shipping information, and support Windows Internet Explorer to be able to download the shipping label. You say that the status of the order can be checked online, but I see nowhere to do that.
Helpful Report
Posted 6 years ago
Hello! Thanks for taking the time to let us know how we're doing. We're sorry you experienced problems with our website and we will take your comments into consideration moving forward. If you ever have problems with the site in the future, don't hesitate to use our online chat feature or call our customer care line at 1-800-345-6541. An agent will be happy to help you navigate! Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
It’s nice and handy to get turkey visa online so quick as well thx you so much
Helpful Report
(Dublin) - Posted 6 years ago
Hi Bilal, Thanks so much for taking the time to leave your feedback! We're glad you were able to get your Turkish visa so easily and we hope you had a great trip. We look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Maria was very helpful online. The first person to help me seemed to know less.
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Posted 6 years ago
Hi Eric, Thanks so much for taking the time to leave your feedback. We're glad Maria was able to assist you and we will take your review to heart during staff training moving forward. Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
Its a good way of getting your visa but a bit slow
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Posted 6 years ago
HI Aseil, Thanks for taking the time to leave a review. We strive to offer the fastest and most accurate visa processing services in the industry, but sometimes we are hindered by Consulate and Embassies processes over which we have no control. We apologize for your wait and we hope you'll choose us again in the future! Safe travels! Rebekah @ VisaHQ
Posted 6 years ago
The staff of Visa HQ was friendly and gave me instant feedback.
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Posted 7 years ago
Hi Juliana, Thanks for taking the time to leave a review! We're glad you had a good experience with the VisaHQ team and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
Overall very clear and easy to use. Only problem I encountered was adding my wife as an additional visa applicant, which was a bit convoluted and could be explained more clearly.
Helpful Report
Posted 7 years ago
Hello! Thank you for taking the time to leave your feedback. We're sorry you encountered some confusion with our application system and we will take your review into account moving forward. Thanks for choosing VisaHQ! Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
Easy to enter information and I like the green check to confirm progress. Found the uploading procedures for the 2 photos confusing. Process needs to be simplified by requesting photo of passport first with green check, and then photo second.
Helpful Report
Posted 7 years ago
Hi Joan, Thanks so much for taking the time to let us know how we're doing. I sincerely apologize for any confusion our photo uploading process may have caused! We'll take your feedback to heart moving forward. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
Appreciated the phone support. The form was at times onerous and it helped a lot. I contacted your Toronto office, it was not one of the options on your survey
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Posted 7 years ago
Hi Lena, Thanks for taking the time to let us know how we're doing! We're glad you had a great experience with our customer service team and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ
Posted 7 years ago
Removed stress from visa process
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Posted 7 years ago
Hi Ada, Thanks for taking the time to let us know how we're doing. We're glad you had a good experience with VisaHQ and we look forward to serving you again next time you travel.
Posted 7 years ago
VisaHQ is rated 4.4 based on 3,930 reviews