VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,935 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,935 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

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“Keep it up”

Helpful Report

Posted 6 years ago

Hi Bharath, Thanks for reviewing VisaHQ. We're glad you had a great experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“My expectation was that this was a 24/7 service and initiated my request on the weekend, so when I didn’t receive a response to my CHAT questions until Monday I had a few panic moments! On Monday I received immediate response and my Visa arrived on Tuesday! So all is good. Thank you”

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Posted 6 years ago

Hi Vicki, Thanks for sharing your feedback about VisaHQ. I would like to apologize for any confusion you experienced with our chat hours, but I'm glad your issues were quickly resolved! I hope you will use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Company resolved issues, appreciate their service. Received results in timely fashion.”

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Posted 6 years ago

Hi Lorraine, Thanks for sharing your review of VisaHQ. We're glad you had a good overall experience with our services and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very straight foward service!!!”

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Posted 6 years ago

Hi Mohammad, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hi Mohammad, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Visa HQ did 4 Visas for my Company and did a superb job! Particularly Meylis Hummedov out of the Houston office. He was extremely professional and helpful and guided me through the steps for our China visas. He made this process extremely painless and was such a pleasure to work with. He is the customer service that you wish was all over this country but unfortunately is not. Great job VisaHQ & thank you Sir for your astound customer service :)”

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Posted 6 years ago

Hi Rina, Thanks for reviewing VisaHQ! We're glad you had a wonderful experience working with Meylis and we hope your company will use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Worked very well”

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Posted 6 years ago

Hi Willam, Thanks for reviewing VisaHQ. We're glad you had a great experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and easy”

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Posted 6 years ago

Hi Leonard, Thanks for reviewing VisaHQ! We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast and very efficient on-line process.”

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Posted 6 years ago

Hi Thomas, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great Job, Thanks”

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Posted 6 years ago

Hi Craig, Thanks for reviewing VisaHQ. We're glad you had a great experience and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“this time i get visa very quick,im thankful”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you had a good experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Unbelievably excellent and efficient service. I uploaded my packet, and was alerted within 5 minutes that the photo I included did not meet the specifications. I addressed the problem, uploaded the new photo and almost IMMEDIATELY received notification that the application was complete and submitted. Less than 24 hours later (!!!), I received an e-mail that contained an attachment with my approved e-visa for my trip to Brazil. I'm not easily impressed. This service blew me away!”

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Posted 6 years ago

Hi Joseph, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our online application system and that you received your visa so quickly. Have a wonderful trip to Brazil and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Helpful patient very efficient”

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Posted 6 years ago

Hi Rosalind, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“VisaHQ made the process of getting my Chinese Visa straightforward. The documents I needed were listed on their form and it was easy to fill in their form online and use them to handle the Fedex labeling. Their system kept me informed of the process every step of the way.”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience with our services and we hope you have a great trip to China. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The office manager is very giod. The rest need more training. Most disappointing, the physical office itself: shabby.”

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Posted 6 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to apologize for any dissatisfaction you experienced during your visit to our office. We take reviews like yours seriously and will certainly take your comments into consideration moving forward. I hope you will give us a chance to prove ourselves to you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great customer service, excellent listening and high level visa and passport knowledge - this your company. Maria Many Thanks - Lou”

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Posted 6 years ago

Hi Ludolph, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Maria and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service will recommend to family and friends”

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Posted 6 years ago

Hi Issahaku, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Really quick and reliable service. On the expensive side and has become more so over recent years but overall worth it.”

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Posted 6 years ago

Hi David, Thanks for reviewing VisaHQ. We're glad you have had multiple excellent experiences with our service and we hope to continuing serving you in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast processing and no guess work on the application process.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“ALL IS GOOD, THANKS”

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Posted 6 years ago

Hi Gary, Thanks for reviewing VisaHQ! We're glad you had a good experience with our application process and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The VisaHQ representative was most accommodating, intentional, responsive, and efficient in handling my visa application. I had had no experience in getting a visa without a travel agent, so I had no idea which company to choose. Fortunately, I chose the right one. Thank you!”

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Posted 6 years ago

Hi Sheila, Thanks for reviewing VisaHQ! We're glad you had an excellent experience with our application process and we hope you return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,935 reviews