VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,897 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,897 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service, knowledgeable and very friendly.”

Helpful Report

Posted 5 years ago

Hi Lana, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I would like to give my highest rating to Elena Haramalis, who assisted me in getting Russian visas for my children. She has been very professional in evaluating potential questions and concerns, informed me promptly and made extra effort to ensure that I receive documents in time for my trip. Highly appreciate her assistance.”

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Posted 5 years ago

Hi Irina, Thanks for reviewing VisaHQ. We're so glad you and your family had an excellent experience working with Elena and we wish you a wonderful trip to Russia We hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Easy to fill”

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Posted 5 years ago

Hi Lyne, Thanks for reviewing VisaHQ. We're glad you had a good experience with our online application process and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I'm so deeply disappointed with the level of support and service that I have received. I have chosen you to make sure I won't have to worry or chaise up anything, and how wrong I was. I ended up calling you and emailing every day as there was very little or vague information. It says 2-5 days to receive visa - my agent applied for my visa after 10days of application(7working days) !After many attempts to contact her she just replied that she applied for visa when I asked why the process is so delayed her response was 'The visa will be valid for 30 days that's why it have been submitted in December 19 to match your travel dates' , when I responded that visa is granted from the given date in application, the arrival date, not the date from when we apply, she did not respond to that. I'm still waiting for my visa, and all my friends who applied on the very same day got their visas over a week ago, now I'm waiting for any update and instated of being excited about my trip and Xmas, I'm keep refreshing my email and stressing that they won't make it on time due to delays during Christmas period. Way to go to set up a mood for such an amazing trip :(”

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Posted 5 years ago

“VisaHQ has been for a number of years now very reliable for me in getting my visa sorted for travelling . Quick response time, as well as service. I highly recommend it to anyone in dealing with their visa application. Thank you very much for your service.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had consistently excellent experiences with our services and we look forward to continuing to serve you in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great, very easy to figure out”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Quick visa processing.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They Got the JOB DONE and quickly. Pleasure to have people who seek to HELP you. Could not be Happier.”

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Posted 5 years ago

Hi Jon, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“AMAZING CUSTOMER SERVICE!”

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Posted 5 years ago

Hi Elizabeth, Thanks for sharing your review of VisaHQ. We're glad you had a great experience working with our team and we hope to serve you again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Responsive and accommodating.”

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Posted 5 years ago

Hi Nicole, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Fast and professional. I'm very happy.”

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Posted 5 years ago

Hi Krysztof, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we sincerely hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very efficient service, prompt replies to emails. Thank you.”

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Posted 5 years ago

Hi Lynn, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Prompt with answering queries.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you quickly received responses to your questions and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent service and quick responses taking care the process as well costumers”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The service the quick and easy. They are very professional.”

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Posted 5 years ago

Hi Amlan, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Fast service, and kept me informed on the progress of my visa application. Thank you”

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Posted 5 years ago

Hi Carol, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I applied tourist visa 6 months ago and still waiting for result.”

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Posted 5 years ago

Hi Varinder, Thanks for reviewing VisaHQ. I would like to personally apologize for the fact that you have not received an update on your visa application. Please reach out to our Dubai office directly at +971 4 375 0400 or email info@visahq.com. Again, my sincere apologies. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process went very smoothly. Received my documents back by the end date I had submitted. Would definitely use VisaHQ again. Thanks”

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Posted 5 years ago

Hi Lea, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to serving you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The team guided me through the process with their professionalism, patient and understanding. Strongly recommend VisaHQ services!”

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Posted 5 years ago

Hi Nouhoum, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The response time for questions was very fast.”

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Posted 5 years ago

Hi Terry, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,897 reviews