VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 4,218 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a bit of an issue and Visa HQ owes me a refund also of like R1200. VFS had issues with my paperwork so I had to run around that day to try and get new docs and then rush back to resubmit the paperwork, no one was there to pay for the visa application so I had to repay for the application. Celest helped to get the visa as she contacted someone in the NL or something, but it wasn't a great process and really would try and avoid VisaHQ if I could and rather just process everything myself, I just had to use them as it was a requirement from Uber. As soon as I am back to CT I will send an email to get the refund, however I don't have the account number as its a business corp card, I just have the card details. So honestly I do not know how I am going to do this. As I do not want to be taxed on my payslip cause of the charges and that.. but thank goodness I got my visa on Friday and flew out that very day, even though I had submitted my stuff 2,5 weeks in advance, but the visa place has issues with the booking tool, but I had no idea you could select the premium option or the walk in option as per there website, so a bit annoying. So i know for next time though..”

Helpful Report

Posted 6 years ago

Hi Nerice, Thanks for reviewing VisaHQ. I would like to personally apologize for any problems you encountered during your recent order. We strive to make all delivery and processing options clear and I'm sorry that didn't happen in your case. I would also like to apologize for the fact that you weren't fully satisfied with our services overall. We strive to exceed clients' expectations. To learn more about what happened with your order and request assistance, please reach out to our U.S. Operations Manager, Tatiana, at tatiana.temidayo@visahq.com. Again, my sincere apologies and I hope you have a better experience next time you use our services! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I wanted my visa to be processed to visit Bangladesh. The personnel in VisaHQ were very helpful. I like to place my appreciation for the organisation. In particular, I like to mention the very prompt response I got from Ms. Wajeeda Khan in having the work expedited. She was not only prompt, but also followed up the matter to the end to ensure the entire process was complete within a short span of time.”

Helpful Report

Posted 6 years ago

Hi Mohanraj, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Wajeeda and we wish you a wonderful trip to Bangladesh. We hope you choose our services again in the future. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“pia was very helpful and the process was easy..though i had a situation where i have to withdraw my application she assisted me in what to do and has been very helpful..luckily i got my visa even in a very short time..”

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Posted 6 years ago

Hi Karla, Thanks for reviewing VisaHQ. We're glad you had a good experience working with our team and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“By being very easy to contact by phone, for the query I had about my visa. Also, the lady I spoke to was polite and helpful. I was so relieved when I actually spoke to a REAL person and not a machine. Thank you. I would rate your customer service 5/5”

Helpful Report

Posted 6 years ago

Hi June, Thanks for reviewing VisaHQ. We're glad you had a great experience with our customer care team and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“CARLOS made me feel at ease. He was very understanding , patient. Kind , and knowledgeable in what he does. He went above and beyond the call of his duties I think. He let me know all my options to get this done and in a speedy amount of time. He is an asset to your company. Thank you for having him. You know I can't say this about everyone but I could feel his sincerity. He wanted me to be able to get what I was trying to get. Didn't make me feel like I was wasting his time. Again thank you for having this sincere, kind, patient, and very knowledgeable person to serve me.”

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Posted 6 years ago

Hi Josephine, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Carlos and we hope you choose our services again next time you need to apply for travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent response to any issues and speedy resolution”

Helpful Report

Posted 6 years ago

Hi Stephen, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Easy to deal with!”

Helpful Report

Posted 6 years ago

Hi Krishma, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent experience. Very professional.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need to apply for travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very easy and fast service”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Prompt as always, very straight forward and no problems. A first class service, one that I have always used for several years in my many work trips abroad. Look forward to using your service in the future.”

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Posted 6 years ago

Hi Geoff, Thanks for reviewing VisaHQ. We're glad you've had consistently great experiences with our services and we look forward to continuing to work with you for many years to come. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My application was initiated and put together by Victoria Georgieva and I was served by Fahad Ali on the day of my application at the centre. I was really pleased with their services. Fahad was really prompt, organised and very attentive. Victoria checked all the documents and got them right in order. She always replied to me promptly throughout the process.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Victoria and Fahad! We sincerely hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It was very easy and simple to apply for my Visa. Very friendly on the phone when I needed to speak to someone. Delivery was prompt and as promised by customer service team member.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Efficient, Reliable and Easy.”

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Posted 6 years ago

“Fast and efficient”

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Posted 6 years ago

“Great experience... Thanks”

Helpful Report

Posted 6 years ago

Hi Jailabdeen, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I dealt with Mamta Dhanani 2 times , she is a professional a dedicated agent , a great and smooth experience . Thank u Mamta for your top notch service .”

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Posted 6 years ago

Hi Shatha, Thanks for reviewing VisaHQ. We're glad you have had excellent experiences working with Mamta and we hope you choose our services again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My friend and I are planning to travel to Pakistan. Pakistan requires detailed information from you, you can also apply directly on the Pakistan government website. It’s cheaper but absolutely not worth it! My friend took the cheaper route and is still waiting for an approval from Pakistan. I did mine with VisaHQ and had a visa in my hands in less than 48 hours. My friend has been waiting 2 weeks now... still nothing... use VisaHQ. unless you like long waits and terrible submission platforms.”

Helpful Report

Posted 6 years ago

Hi Robert, Thanks for reviewing VisaHQ. We're glad you had an awesome experience with our services and we wish you a great trip to Pakistan! We sincerely hope you'll choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to navigate and required all the right documents. Once documents were sent through, visa was approved very quickly and communication was clear.”

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Posted 6 years ago

Hi Julian, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel abroad. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Although you required more extensive information I understand it was for security reasons.”

Helpful Report

Posted 6 years ago

Hi Sharon, Thanks for reviewing VisaHQ. We're glad you had an excellent experience overall and we hope you choose our services again next time you travel. Unfortunately, our team cannot control processing once visa applications leave our hands and we do not have any influence over consular requests for additional information. Our agents, however, do everything in their power to guide clients like you through the process. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“My husband and I need visas for an upcoming trip. I had searched several websites, all of which were confusing and none of which disclosed the fees. Costco suggested we try VisaHQ and it was a great experience. Only minor problem was a mistake on my part. After completing the application for my eVisa, the site prompted "new application". I should have realized that was if I needed another visa for a different country. I started to fill out the information for my husband and included my credit card information before I realized my mistake. Since I hadn’t uploaded another photo or passport page, I stopped and logged off so the application was incomplete. After starting over, I was able to complete my husband’s application. I contacted VisaHQ and left a voicemail message but also started a telephone chat to resolve the problem. Within a short time, I received a call back from customer service and the mistaken charge was credited to my account. We received our eVisas the next day. Terrific experience.”

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Posted 6 years ago

Hi Lois, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services overall, though I would like to personally apologize for the website hiccup you dealt with. We sincerely hope you choose our services again next time your family requires travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/affiliates.php. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,218 reviews