VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,027 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

Visit Website

Write Your review

Tell us how VisaHQ made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live about 50 miles north of San Francisco and have flown for an international airline for 47 years. My company handles crew visas, but for my personal travel, I always use VisaHQ. A few years ago, they handled my ten year China Tourist Visa in record time! I've just received my ten year multiple entry India Tourist visa. It's so worth it to have this service and avoid multiple trips to San Francisco to slog through the process myself. Thanks for taking the stress out of my vacation flying!”

Helpful Report

Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're so glad to hear you have had multiple great experiences with our services and we sincerely look forward to continuing to work with you for years to come! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process of applying for a visa for Vietnam was quick and very easy to understand.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience obtaining your Vietnamese visa via our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“My family was struck by tragedy recently, and has to make a quick trip overseas to see family. We need travel visas to get to our destination. I reached out to VisaHQ, and have had a positive experience with them. After have some initial misunderstandings about why I was unable to obtain just single entry visas, the team at VisaHQs has been very responsive. I appreciate receiving periodic status updates via e-mail, so that I can monitor the process. It is a bit frustrating that there is a minimum of 3-week back log to obtain travel visas to the country that we are traveling to, but that is more of a Consulate issue vice a VisaHQs issue. Again, an overall positive experience. Thank you.”

Helpful Report

Posted 6 years ago

Hi Nick, Thanks for taking the time to review VisaHQ. First, I would like to offer our condolences for the fact that your family is dealing with upheaval at this time. Secondarily, I would like to apologize for any misunderstanding you initially experienced when placing your order. We strive to make requirements and regulations as clear as possible for our clients. Unfortunately, as you are aware, our team has no control over consular processing times; that is determined solely at the discretion of a country's government. I sincerely hope you'll choose VisaHQ again in the future under happier circumstances. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Lightening fast service and diligent help. Special kudos to Kunal Kohli from Delhi VisaHQ in his prompt and timely help and information to make the whole effort seem like a breeze”

Helpful Report

Posted 6 years ago

Hi Junaid, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Kunal and we hope you will return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy to use-a little pricey for an electronic visa, but worth it.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience overall and that getting your visa was hassle-free. Rest assured that we do everything we can to keep our fees low, but we are bound by consular/government fees that can impact our pricing in certain cases. We hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The process itself was relatively easy, but the reply times for any questions that I asked through the chat was abominable. When it says 'Typically replies within 20 minutes,' I understand that this is an estimate. However both times I asked a question, I did not receive a reply for at least 24 hours. During this time, I also called the number for 'help.' I got a message saying that call times were longer than usual, then the system hung up on me. If it weren't for my husband getting through, I would have never found out the information I needed.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. I would like to personally apologize for the lengthy wait times you experienced while trying to reach an agent. This is far from our usual standard of service and we will look into what happened. I sincerely hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“bad service”

Helpful Report

Posted 6 years ago

Hello! Thanks for rating VisaHQ. I would like to personally apologize for the negative experience you had with our services. We strive to exceed our clients' expectations and I am sincerely sorry that didn't happen in your case. If you would like to further discuss your situation, don't hesitate to reach out to an agent directly at info@visahq.com. Again, my apologies. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“ناس مش محترمين نهائي معندهمش خبرة في اي حاجه نهائي الموضوع ببساطه كلمت خدمة العملاء لقيتهم ردوا في ساعتها وكلموني باحترام قولتله عايز اعرف ايه خدماتكم قالي احنا بنجهز ورقك كااامل و بنراجع وبنفضل معاك خطوة بخطوة قالي اول خطوة هناخد ميعاد قولتله ماشي سيبني يومين وهأكد عليك بس ابدأ اجهز ورقي ولا لا علشان مش عاوز اتزنق قالي لا بناخد ميعاد الاول وماتخفش عندنا وقت كتييير بعد يومين قولتله يلا بينا ناخد ميعاد سيبته 3 ايام ولسه مكلمنيش روحت مكلمه قالي لسه مردوش بعدها بيوم قولت اكيد هو مابيفهمش لانه واضح من الاول انه مش بيفهم اصلا روحت بعت ايميل طلب مقابلة للسفارة قومت غسلت وشي ورجعت لقيتهم بعتولي ميعاد مقابلة بعد 9 ايام كلمته وبعتله الايميل وقولتله انا اخدت الميعاد اومال انت كنت بتعمل ايه الفترة دي قالي ميعادك بعد 4 ايام قولتله انا معملتش الورق وانت قولتلي مبدأش في الورق دلوقتي 770قالي يلا بس روح اعملي ايداع بنكي ب وكلمني بأسلوب زبالة روحت عملت الايداع وكلمته قالي بكرة يكون عندك الورق عدي يومين وزنقني و معترفش بغلطه واخر يوم بعتلي الورقة اللي هي الابليكيشن اللي انا اعرف املاها بصوبع رجلي وقولت اهو هما نصابين وخلاص ومساعدنيش في اي حاجه بس المهم اني اخد الفيزا السياحية بتاعتي طبعت الورقة وطلعت علي السفارة ودخلت الورق لقيتهم بيقولولي ايه البزنس اللي انت طالع علشانه قولتلهم انا سياحه قالولي اهو الابليكيشن مكتوب فيه انك طالع بيزنس واترفضت المقابلة علشان انا ورقي غلط كله بسبب ناس ملهاش اي 30 لازمة نصابين وخلال ايام هيجلهم محضر من القسم لاني رفعت قضية وهيروحوا كلهم في ستين داهيه والمكالمات متسجلة و الاثباتات معايا انهم نصابين برجاء عدم التعامل مع الناس دي”

Helpful Report

Posted 6 years ago

“I use this service every year to get a visa for my MD's wife. They are always very helpful and efficient.”

Helpful Report

Posted 6 years ago

Hi Juliana, Thanks for reviewing VisaHQ. We're so glad to hear you've had multiple great experiences and we look forward to assisting you with your annual application in the future. Safe travels, Rebekah @ VIsaHQ

Posted 6 years ago

“We really appreciated the support from Yulyia assistance. She is very helpful, friendly & patient to assist us solve the problems to get ESTA. Thank you Yulyia.”

Helpful Report

Posted 6 years ago

Hi Gerard, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope one of our agents can assist you again in the future. Safe travels, Rebekah @ VIsaHQ

Posted 6 years ago

“Quick service. Good explanations. Patience with the process!”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The customer service was very helpful and patient”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great friendly service.”

Helpful Report

Posted 6 years ago

Hi Meggan, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope you return next time you need travel documents. Safe travels, Rebekah @ VIsaHQ

Posted 6 years ago

“Good customer service in the phone. Received my visa in the same day.”

Helpful Report

Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you had an excellent experience with our phone support team and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I applied for US visa and application was handle by Rahil ,he solved all my query patiently and thanks for all the support.”

Helpful Report

Posted 6 years ago

Hi Amol, Thanks for reviewing VisaHQ. We're glad to hear Rahil was able to assist you and we hope you'll choose our services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very professional. Kept me advised of every step in the process.”

Helpful Report

Posted 6 years ago

Hi Steven, Thanks for reviewing VisaHQ. We're glad you had a great experience with our application process from start to finish and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Victoria was amazing with the submission of the various documents necessary. I appreciate that a dedicated individual was assigned and assisted through the process. I would recommend family and friends to VisaHQ services. Thank you! Aimee”

Helpful Report

Posted 6 years ago

Hi Aimee, Thanks for taking the time to review VisaHQ. We're glad to hear Victoria was able to assist you and we appreciate your kind words regarding our services. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Good evening Very nice and simple process. Any body can apply easylie”

Helpful Report

Posted 6 years ago

Hi Muhammad, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. Safe travels, Rebekah @ VIsaHQ

Posted 6 years ago

“Worst service ever in Egypt”

Helpful Report

Posted 6 years ago

Hi Ahmed, Thanks for taking the time to share your feedback regarding VisaHQ. I would like to personally apologize for the fact that you were dissatisfied with the level of service you received. We strive to exceed our clients' expectations and I am sorry that didn't happen in your case. Rest assured that reviews like yours help us better train our staff worldwide. If there is anything further we can do to assist you at this time, don't hesitate to reach out to an agent directly at info@visahq.com. Again, my sincere apologies on behalf of the team. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“i applied a visa for dubai and he will not applied my visa and does not give back my refundable money .. he is fraud , wrost and bad company”

Helpful Report

Posted 6 years ago

Hi Rajat, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for any problems you had with your application. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Unfortunately, our team is not responsible for visa issuance; whether or not a visa application is approved is solely at the discretion of consular officials. If you have any further questions or concerns regarding your orders, don't hesitate to contact one of our agents directly at info@visahq.com. Again, my sincere apologies on behalf of the team. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,027 reviews