VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,984 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,984 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online process was very easy and the checklist was very helpful to make sure that i included all the documents that were required.”

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Posted 7 years ago

Hi Ralph, Thanks so much for taking the time to let us know how we're doing. We're glad you found the checklist useful and we hope you'll return next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“The website was easy to follow, and I personally dropped off my documents. I went early thinking there would be a huge line, but I was in and out in 10 minutes. Now I can focus on packing for my trip!”

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Posted 7 years ago

Hi Karen, Thanks so much for taking the time to leave your feedback! We're glad you had a fast and easy experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Prompt, efficient, effective, and courteous. A easy service to use. Very pleased”

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Posted 7 years ago

Hello! Thank you for taking the time to leave your feedback. We're so glad you had a pleasant experience with VisaHQ and we look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I travel extensively and have used VisaHQ for several visas, passport renewals and recommended friends and co-workers. Everyone pleased with the service and ease of on line use. Phone support and follow through on tight time lines appreciated.”

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(Washington) - Posted 7 years ago

Hi Sherri, Thanks for taking the time to let us know how we're doing! We're glad you've had great experiences with the VisaHQ team and we look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Thanks visa hq... A good name in the field of VISA SERVICE”

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Posted 7 years ago

Hi Sher, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“The services you provide are great. It's really helpful to have VisaHQ navigate the visa process for you. Customer service needs to be improved, though. When I call, it's very unprofessional. It sounds like some random guy sitting on the couch. It makes me question whether it's a legitimate company when I'm talking to customer service. More training is definitely needed in that department.”

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Posted 7 years ago

Hi Tyler, Thanks so much for your feedback. We're glad you've had positive experiences with VisaHQ's services, but we will take your customer relations comments to heart as we move forward.

Posted 7 years ago

“Removed stress from visa process”

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Posted 7 years ago

Hi Ada, Thanks for taking the time to let us know how we're doing. We're glad you had a good experience with VisaHQ and we look forward to serving you again next time you travel.

Posted 7 years ago

“Service exceeded my expectations”

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Posted 7 years ago

Hi Maurice, Thanks so much for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we look forward to working with you again in the future!

Posted 7 years ago

“Since using your service i'm getting my visa on time as os writen”

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Posted 7 years ago

Hi Olivain, Thanks for taking the time to leave your feedback. We're glad you had a great experience and we hope you enjoy your upcoming trip!

Posted 7 years ago

“It was a quick and easy online experience”

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Posted 7 years ago

Hi James, Thanks so much for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ's online system and we hope you'll return in the future!

Posted 7 years ago

“Easy, pleasant experience. I had to go back several times due to my lack of computer knowledge but all in all thorough and easy.”

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Posted 7 years ago

Hi Diana, Thanks so much for taking the time to let us know how we're doing! We're glad you had a great experience with the VisaHQ team and were able to get the help you needed with our online system. We look forward to working with you again in the future!

Posted 7 years ago

“I am thankful I was able to do it all by email. I appreciate the follow up when they said my documents were not there and allowed me to call and tell them who I sent them to so they would be able to proceed. I would like to have known how long it would take from the time you submitted the visa application to when I could expect it.”

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Posted 7 years ago

Hi Daniel, Thanks so much for taking the time to leave your feedback and suggestions! We're glad you had a good experience with the VisaHQ team and we look forward to serving you again in the future.

Posted 7 years ago

“It was quick, very efficient , very easy to do it.”

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Posted 7 years ago

Hi Andrea, Thanks for taking the time to leave your feedback. We're so glad you had a great experience with VisaHQ and we look forward to serving you again in the future!

Posted 7 years ago

“I applied at Toronto. It was very good.”

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Posted 7 years ago

Hi Viktor, Thanks so much for taking the time to let us know how we're doing. We're glad you had a great experience with the Toronto office team and we look forward to serving you again in the future!

Posted 7 years ago

“This was with the London office. Prior to submission phone advise very helpful. Documents should only have been received today to get a visa for DR Congo. Do I get a reference number. Also how long before I get the Passport back as shall need this before going to South Africa on 20 June 2018?”

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(London) - Posted 7 years ago

Hi Brian, Thanks for taking the time to let us know how we're doing! We're glad you've had a positive experience with the VisaHQ team so far. To find out when you will get your passport back, please login to your online account, contact the visa specialist who has been assisting you, or, if you require additional help, email stan@visahq.com. Thanks again and we look forward to further serving you!

Posted 7 years ago

“Very efficient and kept in the loop of the visa approval process”

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Posted 7 years ago

Hi Kevin, Thanks so much for taking the time to let us know how we're doing. We're glad you had a great experience with VisaHQ and we hope to serve you again in the future!

Posted 7 years ago

“They are extremely helpful and courteous.”

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Posted 7 years ago

Hi Melinda, Thanks for taking the time to let us know how we're doing. We're glad you had a great experience with the VisaHQ team and we hope we can serve you again in the future!

Posted 7 years ago

“Alles gut gegangen. Einziges Manko: wenn man den Antrag per PDF ausdruckt erscheinen keine Bankdaten und man weis nicht wo das Geld hin überwiesen werden muss. Sonst alles Top vor allem Frau David”

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(Berlin) - Posted 7 years ago

Hi Dervisa, Thank you for taking the time to let us know how we're doing. We're glad you had a good experience with the VisaHQ team and we will take your comments about the PDF form to heart as we move forward!

Posted 7 years ago

“very fast respond”

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Posted 7 years ago

Hi Taiba, Thanks so much for taking the time to rate us! We're glad you've had a great experience with the VisaHQ team.

Posted 7 years ago

“VERY PROFESSIONAL SERVICES”

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Posted 7 years ago

Hi Brahim, Thanks so much for taking the time to let us know how we're doing! We're glad you had a great experience with VisaHQ and we look forward to serving you again in the future.

Posted 7 years ago

VisaHQ is rated 4.4 based on 3,984 reviews