VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.38

4.4 Rating 3,933 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,933 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially, I was quite apprehensive about approaching you because I was not sure as to how long you going to take and how complicated the process going to be. You proved me wrong. Your staff those I dealt with were extremely helpful and everything was done and dusted in three working days! Couldn't be better.”

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Posted 6 years ago

Hi Joseph, Thanks for reviewing VisaHQ. We're glad our team was able to allay any fears you had regarding our services and we're thrilled to hear you received your visa so quickly! We hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“maria.alemdaroglu@visahq.com the lady owner of this email was awesome in all my process and solve me and help me to got my visa even when i had short time for that Thanks :)”

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Posted 6 years ago

Hi Michel, Thanks for reviewing VisaHQ. We're glad you had a wonderful experience working with Maria to get your visa quickly and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Seamless transaction, straightforward, and just amazing service! Thank you VisaHQ!”

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Posted 6 years ago

Hi Delia, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Everything when so perfectly. No problems. Would highly recommend VisaHQ”

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Posted 6 years ago

Hi Derek, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services and we hope to work with you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Took out money and never followed up. We visited 3 times. Called repeatedly. Terrible service. Don’t answer phone. No follow up. They don’t recall the details. AVOID”

Helpful Report

Posted 6 years ago

Hi Laurie, Thanks for reviewing VisaHQ. I would like to personally apologize for any problems you had with your order. We strive to go above and beyond for our clients and that clearly didn't happen in your case. If there is anything further I can do to assist you at this point, don't hesitate to reach out to me at stan@visahq.com. You can also reach an agent at our London office directly at +44 20 7148 6117. Again, my sincere apologies. Safe travels, Stan for VisaHQ

Posted 6 years ago

“continuous follow-up”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad to hear you've had a positive experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Friendly and helpful”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“My experience with VisaHQ was fabulous. Passport was picked up on Monday afternoon, sent to Chennai by Tuesday, submitted at Korean embassy on Wednesday, got visa stamping done on Thursday and passport delivered back in Bangalore on Friday ! Appreciate this efficient and super-fast processing. Thank you !”

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Posted 6 years ago

Hi Madhukar, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with our team in India and we sincerely hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Customer service over the phone was very helpful. Easy application.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience working with our customer care team and we hope you'll use our services again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy and fast!”

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Posted 6 years ago

Hi Elisa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Since this is the first time to deal with your agency, I was not sure how it works out. But your service is really great. I am very happy with it.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels. Rebekah @ VisaHQ

Posted 6 years ago

“I have never used a visa service before and was a little apprehensive about getting the process right and parting with my passport before an important upcoming trip. I received excellent tracking and process updates and my process was complete and passport back in my hands well before I expect. Well done.”

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Posted 6 years ago

Hi Dale, Thanks for sharing your review of VisaHQ. We're glad our application process put your mind at ease and that you received your visa in a timely fashion. We sincerely hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“OK. Overly complex if outside the US.”

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Posted 6 years ago

Hi Bruce, Thanks for reviewing VisaHQ. We're glad you had a good experience overall, although I would like to apologize for any difficulties you encountered. Unfortunately, countries often have varying visa requirements depending on applicants' nationalities, which can make the process more complex for some. Our team has no control over these regulations, but does do everything possible to guide clients like you through even the most challenging steps. We hope you will return to VisaHQ in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Simple,easy,and helpful. Thanx a lot VisaHQ.”

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Posted 6 years ago

Hi Febriano, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with VisaHQ and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very helpful and fast in operation, I don't know what I would do if not them. Special thanks to Ludelyn and Mahmoud”

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Posted 6 years ago

Hi Nick, Thanks for reviewing VisaHQ. We're glad you had a great experience working with Ludelyn and Mahmoud and we sincerely hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great service, timing was exactly as they said it would be, would use them again.”

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Posted 6 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“It was very nice experience. Especially I'd like to thank Lilia! She's been so kind and patient. I wish her the best!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you've had an excellent experience working with Lilia and we hope you'll use our services again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very happy with communications and service. My head hurt just reading the requirements and process for my visa. I completed a simple online application, downloaded the completed VISA application, printed it out, and sent it along to VisaHQ. I was even able to print my FedEx shipping label and have that added to my charges. Could not be simpler. I was *very* apprehensive about shipping my passport but the agent on the phone explained the process and walked me through it. It was actually so easy compared to the "direct process" I figured it was too good to be true but the company really streamlined the process for me. I will also arrive in the foreign country knowing I did not screw up the application or omit some critical information. Very satisfied with this company. I have saved their information and will definitely use and recommend them in the future.”

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Posted 6 years ago

Hi Bill, Thanks for taking the time to review VIsaHQ. We're glad you had an excellent experience with our application process from start to finish and that all of your concerns were allayed! We appreciate you recommending our services to others and sincerely hope to work with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The request platform is easy to use. I received several communications to keep me informed of the status of my request along with general updates / relevant information.”

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Posted 6 years ago

Hi Cynthia, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our application process and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent job, Priya and team! Keep it up.”

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Posted 6 years ago

Hi Gagandeep, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Priya and the staff and we hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 3,933 reviews