VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,028 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to re submit the same passport photo twice for no logical reason was a bit stressful could have been much more smooth hope this improves.”

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Posted 6 years ago

Hi Maurice, Thanks for sharing your feedback regarding VisaHQ. We strive to make the visa application process as simple as possible for our clients and I would like to personally apologize for the photo issue you experienced. Rest assured that reviews like yours help us improve. I hope you'll give VisaHQ a chance again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Service was very fast. Information provided on website is self explanatory so it was easy to collect all required documents”

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Posted 6 years ago

Hi Akash, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our online application process and we hope to serve you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“The service was amazing”

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Posted 6 years ago

Hi Ezekiel, Thanks for reviewing VisaHQ. We're glad you had a wonderful experience working with our team and we hope you'll return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I have used VisaHQ previously and you always make the whole process very straightforward.”

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Posted 6 years ago

Hi Trevor, Thanks for taking the time to review VisaHQ. We're thrilled to hear you've had multiple great experiences with our services and we look forward to continuing to serve you in the future. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“sehr zufrieden”

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Posted 6 years ago

Hi Afrim, Thanks for rating VisaHQ! We're glad you had a five-star experience and hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“It was quick and very helpful. I didn't even have to go to visa consulate to collect visa. Thanks Arpit”

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Posted 6 years ago

Hi Rohit, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Real wonderful. Fast AND angents and staff very professional”

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Posted 6 years ago

Hi Dwight, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our entire application process and we hope our team can serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The Visa process was very easy and well explained.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“I thought the service overall was good. my only feedback: I ordered the same day courier but the courier service was having some trouble so visa HQ arranged overnight courier, I was not re-funded for this (overnight is cheaper than same day) and it made me concerned I wouldn't get my visa in time.”

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Posted 6 years ago

Hi Anne, Thanks for sharing your feedback regarding VisaHQ. Although I'm glad to hear you had a positive experience overall, I would like to personally apologize for the problems you had with the delivery of your visa. Our team has no control over courier delays, but if you would like to further discuss a refund of the price difference, don't hesitate to reach out to your nearest VisaHQ office or email info@visahq.com. Again, my apologies. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very good service and helpful staff. Thank you.”

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Posted 6 years ago

Hi Mudduma, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service. I appreciated the frequent notifications and updates about status of visa process.”

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Posted 6 years ago

Hi John, Thanks for reviewing VisaHQ. We're glad you had a great experience with our entire application process and we hope to work with you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Great service!”

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Posted 6 years ago

Hi Patricia, Thanks for reviewing VisaHQ. We're glad you had an excellent experience and we hope you'll return! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Answered all my questions about the application process and how to fill it out.”

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Posted 6 years ago

Hi Giovanni, Thanks for reviewing VisaHQ. We're glad to hear you had a great experience working with our team and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“very pleasant experience.”

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Posted 6 years ago

Hi Kent, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

Hi Kent, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Nice people Helpful so much I will always use”

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Posted 6 years ago

Hi Cheryle, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hi Lovette, Thanks for reviewing VisaHQ. We're glad you had a great experience and we hope to serve you again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Very impressed with the fast service!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“excellent service”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The service is extremely good. The staff is very helpful. They can be reached anytime. Using this service, I do not need to worry about whether what I wrote in app form is correct or not.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're so glad to hear you had an excellent experience with our services and we hope to serve you again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Quick and efficient!”

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Posted 6 years ago

Hi Krishna, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,028 reviews