Waking Herbs Reviews

4.7 Rating 4,622 Reviews
94 %
of reviewers recommend Waking Herbs
4.7
Based on 4,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Read Waking Herbs Reviews
Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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Anonymous
Anonymous  // 01/01/2019
Well I’m out $500 and they won’t return my emails now. I made an error on the postal code so they returned it to the Dutch postal system. Waking Hetbs hasn’t received it back after 6 months. If you are in the US try https://thekamboshop.com
Helpful Report
Posted 1 year ago
Hi Paul, I am sorry to hear that your package did not arrive, we will contact you by email to discuss this.
Posted 1 year ago
I never received my order it has been over 2 months
Helpful Report
Posted 1 year ago
Hi Jason, I am sorry to hear that your order did not arrive. We will contact you by email to discuss this.
Posted 1 year ago
Its been 4 months, still havent received my order. I've been in contact with Rene and its getting beyond ridiculous. I'd like an immediate reshipping of the order.
Helpful Report
Posted 1 year ago
Hi Alfred, We are sorry to hear that your package has not arrived, we will contact you via email to discuss this further. Regards, Rene
Posted 1 year ago
I ordered two months ago and have not received the item nor have I been notified that it has been shipped.
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Posted 1 year ago
Hi, I am sorry to hear that your order did not arrive. We will contact you by email to discuss this.
Posted 1 year ago
Never received item in the mail.
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Posted 1 year ago
Hi, I am sorry to hear that your order did not arrive, we will contact you by email to offer some solutions.
Posted 1 year ago
the parcel sadly never arrived
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Posted 1 year ago
Hi Philipp, I am sorry to hear that your package did not arrive. We already contacted you by email to offer a solution.
Posted 1 year ago
Still waiting for my package that I ordered way back in a March. If your company cannot deliver to the US, then please make sure your customers know that. It’s been over 2 months now, and I’m still waiting for my package.
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Posted 1 year ago
Hi Venezia, I am sorry to hear that your package did not arrive. We will contact you via email to solve this.
Posted 1 year ago
got a broken product delivered, took some mails to get a reship. The reship was claimed to be with tracking but never arrived, no tracking given to me. Waited for weeks, since the support claimed the sending could still arrive. Now it is more than 4 weeks and i have not jet got a refund or the payed for product. Will never order again, since problems are delayed for weeks instead of solved.
Helpful Report
Posted 1 year ago
Hi, Thanks for your feedback. We are sorry to hear that your product arrived this way. We will contact you via email to discuss this.
Posted 1 year ago
My first order was a broken kuripe, then they reshipped, but that did not arrive. They said it would be tracked, but shipped without tracking. Now i'm waiting for weeks and got nothing, there email service is not replying for 4 days now. Will not buy again
Helpful Report
Posted 1 year ago
Hi, Thanks for your message. We are already in contact via email and are going to solve this problem.
Posted 1 year ago
If I could give less than one star I would. They took payment, items never arrived. I seriously doubt they were even shipped. No refund just double talk. Horrible customer service. There are many much better places to purchase what you need.
Helpful Report
Posted 1 year ago
Hi, We are sorry to hear that your order has not arrived. We will contact you via email to discuss this further.
Posted 1 year ago
Hey Wakingherbs, I just received an assumingly auto generated email asking for a review on my purchase. I thought I'd email you first asking if you have had any other reports back about your ACRB batch of late before leaving a 1 star review. Product did not yeild as anticipated. I understand there could be many potential reasons for this, however as i have had success with this product in the past. I wanted to check in and see if there was an issue at all on your end that had been reported.
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Posted 1 year ago
Hi Matthew, We are sorry to hear that the product did not meet your expectations. we will contact you via email.
Posted 1 year ago
I still have no received my order after nearly 3 months
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Posted 2 years ago
Hi Joshua, I am sorry to hear that you did not receive your parcel, we will contact you by email.
Posted 1 year ago
First order 6 months ago was an amazing mhrb. Deep red, fresh, healthy amazing product that was a life changer for me! This was the middle price option shipped from USA. Second order was the Brazil option (all shipped from usa) and it was horrible! Like old dusty dried up sawdust with much less color and the effects/yields terrible. OK, so my third order I went back to the other option hoping it was like the first one but it was the worst yet! Horrible quality, most horrible effect as well even though my methods have not changed one bit. Waste of several thousands I am out. I cant believe there are so many good reviews lately! I still have 4lbs left and I already know anyone who sells product like this last order would never accept a return so it will eventually get trashed. I have tried at least 20 different sources and loved them all other then these past 2 orders of mhrb from the USA.
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Posted 2 years ago
Hi Mike, We're sorry to hear you're not happy with your product, we'll get back to you via email.
Posted 1 year ago
I was never told my package was gonna take over two months. I'am still waiting no worries... 🙂
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Posted 2 years ago
Hi Franco, I am sorry to hear that your package did not arrive. We will contact you by email to offer some solutions.
Posted 2 years ago
6 weeks of waiting and almost got a refund and oops I just had to point out you guys messed up my zip code I have my information automatically saved for shipping so it must have been on your end? Long story gets longer so now I can’t get my refund if and when it comes back to their country the option I was told would happen is they would just try again. Worst near $40 investment ever I was really looking forward to some fresh acacia confusa now I look forward to getting my car paid off and out the shop and affording food daily.
Helpful Report
Posted 2 years ago
Hi Matt, We have checked your order and it has been sent to the address you provided. Once the package is back in our warehouse, we will resend it. We understand the frustration but this issue was caused by you providing a wrong address. Of course we do our best to solve this for you as quickly as possible, but packages that are returned are sometimes on the road for a long time.
Posted 2 years ago
I have yet to receive my order, which was sent in and paid for in mid December. I have heard no notifications other than that I paid for it and it was shipped, though I am not optimistic of ever receiving it.
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Posted 2 years ago
Hi Jacob, I am sorry to hear that your package has not arrived. We will contact you via email to offer some solutions.
Posted 2 years ago
I never received my order. When I advised Waking Herbs of this, I was told to follow up with them on 1/24/22, if I still had not received my order. I did and never heard back from Waking Herbs.
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Posted 2 years ago
Hi Erika, I am sorry to hear that you did not receive your order. Maybe we missed your last message and we will contact you and offer some solutions.
Posted 2 years ago
The package never came to me.
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Posted 2 years ago
Hi Manuel, We are sorry to hear that your package has not arrived. We have already offered you a number of options for this, including a reship without costs. We are still waiting for an answer. You can contact us via email for this.
Posted 2 years ago
Terrible Quality Bark and the shipping time took way longer than it was supposed to.
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Posted 2 years ago
Hi, We are sorry to hear that you are not satisfied with your order. We will contact you via email to discuss this.
Posted 2 years ago
We have contacted this customer because we could not find an order with the specified email address. We have had no response to our email.
Posted 2 years ago
I still haven’t received my product, after several months. Not have I gotten a refund or a replacement. Unfortunately I have to say, I don’t have anything positive to say. I was hoping this would be resolved, but I’m still waiting for a resolution,
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Posted 2 years ago
Hi Angel, We are sorry to hear that your package has not arrived, we will contact you to offer a solution.
Posted 2 years ago
Waking Herbs is rated 4.7 based on 4,622 reviews