Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem
Rating: 4.74

4.7 Rating 4,530 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,530 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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Waking Herbs 5 star review on 5th December 2023

Ed Moses

Waking Herbs 5 star review on 2nd November 2023

Simone Van De Wijdeven

Waking Herbs 5 star review on 16th October 2023

Anonymous

Anonymous // 01/01/2019

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“Every thing goes so smooth when ordering from you, and send me updates through the whole transaction”

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Posted 5 months ago

“excelente service and goods”

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Posted 5 months ago

“Good service and quality products. Prompt delivery. All in all very good.”

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Posted 5 months ago

“Thank you!”

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Posted 5 months ago

“Your ACRB is of the highest quality!”

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Posted 5 months ago

Dear Hiroyuki, Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you find our ACRB (Acacia Confusa Root Bark) to be of the highest quality. We take great pride in sourcing and providing top-notch products to our customers, and your satisfaction is our ultimate goal. It's incredibly rewarding to know that our ACRB has met your expectations and has been able to enhance your experience. Your feedback encourages us to continue maintaining our high standards and to consistently deliver exceptional products. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing our ACRB and for taking the time to share your positive experience with us. We look forward to serving you again in the future. Best regards, The Waking Herbs Team

Posted 4 months ago

“Thank you for sending me a replacement. I just got it today!! Great communication, good prices I will shop again soon.”

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Posted 5 months ago

Dear Porsche, Thank you for your kind review! We're delighted to hear that you received the replacement and that you're satisfied with our communication and prices. We appreciate your support and are thrilled to know that you had a positive experience with us. We value your business and look forward to serving you again in the near future. If you have any further inquiries or need assistance with anything, please feel free to reach out. Our team is here to ensure your continued satisfaction. Thank you once again for your feedback and for choosing us as your trusted supplier. We can't wait to have the opportunity to serve you again. Best regards, Isabel Customer Service Waking Herbs

Posted 5 months ago

“I spent a lot of money on Harmaline freebase And its not freebase. This product from China is not what i bought from you before”

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Posted 5 months ago

Dear Bartley, Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the discrepancy with the Harmaline freebase you received. We understand that you had specific expectations based on your previous purchase from us, and we sincerely apologize for any confusion or disappointment caused. Rest assured, we take this matter seriously, and we would like to resolve it promptly. We will be contacting you via email shortly to gather more information about your order and discuss the situation further. Our goal is to ensure your satisfaction and address any concerns you may have. Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding as we work towards a resolution. Thank you for being a valued customer, and we look forward to assisting you further. Warm Ecuadorian Greetings, Isabel Customer Service

Posted 5 months ago

“great service, advice fast delivery High quality products”

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Posted 5 months ago

Dear valued customer, On behalf of the entire team at Waking Herbs, we want to express our sincere gratitude for your kind review. We are thrilled to hear that you had a great experience with our service and found our advice to be valuable. Providing excellent customer service is at the core of what we do, and we are delighted to know that we met your expectations. Our team is dedicated to offering the best guidance and support, ensuring that you have a positive and informed experience with our products. We also take pride in our efficient delivery process. We understand the importance of timely shipping, and we are delighted to hear that your order arrived promptly. Our aim is to make your shopping experience as smooth and convenient as possible, and we are glad to have succeeded in doing so. Moreover, we are committed to sourcing and providing only high-quality products. We believe in the power of nature's offerings, and we strive to ensure that every item we offer meets our rigorous standards. It's fantastic to know that the products you received lived up to your expectations in terms of quality. Your feedback serves as a tremendous encouragement to our team. We are constantly working to improve our services and provide even better experiences for our valued customers like you. Once again, we sincerely appreciate your support and trust in our brand. Should you require any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Warmest regards, Isabel Waking Herbs

Posted 5 months ago

“The service team issued remarkable! I had a shipping issue and they promptly and courteously resolved the matter! The Best ❤️”

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Posted 5 months ago

Dear Shari, Thank you so much for taking the time to share your wonderful experience with our service team! We are thrilled to hear that we were able to promptly and courteously resolve the shipping issue you encountered. Providing exceptional customer service is our top priority, and your kind words truly motivate us to continue delivering outstanding assistance. At Waking Herbs, we strive to ensure that every customer receives the best service possible, and it is heartwarming to know that we met your expectations. We greatly appreciate your recognition of our team's efforts in addressing and resolving the matter efficiently. Your positive feedback serves as a great encouragement to our service team members, as they work diligently to provide timely solutions with a touch of courtesy. Rest assured that we will continue to maintain our high standards and go above and beyond to assist our customers. Once again, thank you for choosing our services and for your kind words. We are here to serve you, and we look forward to assisting you in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Warmest regards, Isabel Waking Herbs

Posted 5 months ago

“None of them worked”

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Posted 5 months ago

Dear customer, Dear [Customer's Name], Thank you for taking the time to share your review with us. We appreciate your feedback and want to assure you that we have thoroughly reviewed your concerns internally. We understand that the issues you encountered with the flower product were disappointing, and we apologize for any inconvenience caused. Our team has taken your feedback seriously and is working diligently to prevent similar occurrences in the future. Your review plays an essential role in helping us identify areas for improvement and ensuring that we maintain the highest standards of quality and customer satisfaction. We value your input, and it will undoubtedly contribute to enhancing our products and services. Once again, we apologize for any inconvenience caused by the issues you experienced. We greatly appreciate your understanding and patience throughout this process. If there is anything else we can do to address your concerns or if you have any further questions, please do not hesitate to let us know. Thank you for choosing our products, and we hope to have the opportunity to serve you better in the future. Best regards, Isabel Waking Herbs

Posted 5 months ago

“Very great service, an packaging is also very good... Postage has always showed up on time too, been very happy with very thing that I have brought...”

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Posted 5 months ago

Dear valued customer, Thank you for your wonderful review! We're delighted to hear that you have had a great experience with our service. It's fantastic to know that our packaging has met your expectations and that your orders have consistently arrived on time. At Waking Herbs, we take great care in ensuring that our products are packaged securely to protect them during transit. We also work closely with reliable shipping partners to ensure timely delivery. We're thrilled that everything you have purchased from us has brought you satisfaction. Customer happiness is our top priority, and we're grateful for your continued support. If you ever need any assistance or have further inquiries, please don't hesitate to reach out. We're here to help and ensure that your future experiences with us are just as positive. Thank you once again for your kind words and for choosing us as your trusted provider. We look forward to serving you again in the future. Warm regards, Isabel Waking Herbs

Posted 5 months ago

“Excellent service, perfect for plant medicine pieces.. haven’t tried other products yet, but happy with what i have ordered so far”

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Posted 5 months ago

Dear Hayley, Thank you for taking the time to share your feedback about our service. We're thrilled to hear that you have had an excellent experience with Waking Herbs and that our products have been perfect for your plant medicine needs. We understand the importance of providing exceptional service to our customers, and we're delighted to know that we have met your expectations. It's great to hear that you are satisfied with the items you have ordered so far. We continually strive to offer a wide range of high-quality products that meet the diverse needs of our customers. If you ever decide to try our other offerings, we're confident that you will find the same level of satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you once again for your kind words and for choosing Waking Herbs. We look forward to serving you again in the future. Warm regards, Isabel Waking Herbs

Posted 5 months ago

“Very happy with product and service”

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Posted 5 months ago

Dear Jen, Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you are very happy with our product and service. It's always a pleasure to know that we've been able to meet your expectations. At Waking Herbs, customer satisfaction is our top priority, and we strive to provide exceptional products along with excellent service. Your kind words are a testament to our team's dedication and hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing our product and for your kind review. We truly appreciate your support. Best regards, Isabel Waking Herbs

Posted 5 months ago

“Good quality and best service”

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Posted 5 months ago

Dear valued customer, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our products and services. At Waking Herbs, we strive to deliver nothing but the best quality products and provide excellent service to all our customers. Your satisfaction is our top priority, and your kind words reaffirm our commitment to achieving that goal. We take pride in maintaining high standards when it comes to the quality of our products. We carefully select the finest materials and employ skilled craftsmen to ensure that every item we offer meets or exceeds your expectations. Moreover, our dedicated team is always ready to assist you with any queries or concerns you may have. We believe in going the extra mile to provide exceptional customer service and make your shopping experience as smooth and enjoyable as possible. Thank you once again for your positive feedback. It means a lot to us. We truly appreciate your support and look forward to serving you in the future. Warm regards, Isabel Customer Service Waking Herbs

Posted 5 months ago

“Was very happy to order from Waking Herbs. Shipment was as agreed and my products was best quality.”

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Posted 5 months ago

Thank you so much for your wonderful feedback and for choosing Waking Herbs for your order! We are thrilled to hear that your shipment arrived as agreed and that you are satisfied with the quality of the products you received. At Waking Herbs, we take great pride in sourcing and providing the best quality products to our valued customers. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We appreciate your trust in our company and are grateful for your support. Should you have any further questions or require any assistance in the future, please don't hesitate to reach out to us. We are here to serve you and ensure your continued satisfaction with our products and services. Thank you again for choosing Waking Herbs. We look forward to serving you in the future! Warm regards, Isabel Customer Service Waking Herbs

Posted 5 months ago

“Very nice. Sananga could have been stronger. :)”

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Posted 5 months ago

Dear Valts, Thank you for your feedback and for sharing your experience with us. We greatly appreciate your honesty and the opportunity to address any concerns you may have. We are sorry to learn that the quality of the products you received did not meet your expectations in terms of strength. We strive to ensure that our customers receive the best possible quality, and we take feedback like yours seriously. Your input allows us to continually improve and provide a better experience for all our customers. We value your personal feedback and would like to assure you that we are committed to addressing any quality issues to maintain the high standards we set for our products. If there is anything specific you would like to share with us regarding the quality, we would be grateful for any additional details. Once again, we genuinely appreciate your feedback and the opportunity to make things right. Your satisfaction is of utmost importance to us, and we are dedicated to ensuring that your future experiences with us exceed your expectations. If you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support. Thank you for choosing Waking Herbs. We value your trust and look forward to serving you in the future. Warm regards, Isabel Customer Service Waking Herbs

Posted 5 months ago

“Very underwhelming to be very honest”

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Posted 5 months ago

Dear valued customer, Thank you for sharing your honest feedback with us. We genuinely apologize for the underwhelming experience you had with our products. Your satisfaction is of utmost importance to us, and we deeply regret that we did not meet your expectations on this occasion. We take customer feedback seriously, as it helps us identify areas for improvement and ensures that we provide the best possible experience for all our customers. We understand the disappointment you must have felt, and we want to assure you that we are committed to addressing this matter promptly. We would greatly appreciate it if you could provide us with more specific details regarding your experience and any particular aspects that fell short of your expectations. This will allow us to investigate the issue thoroughly and take the necessary steps to rectify it. We value your feedback and want to make it right for you. Our dedicated customer support team is available to assist you with any concerns or questions you may have. Please do not hesitate to reach out to us so that we can personally address your concerns and work towards a resolution. Once again, we apologize for the underwhelming experience you had and assure you that we are committed to improving our products and services to regain your trust. We appreciate your feedback and the opportunity to make amends. Thank you for your understanding and patience. We look forward to the opportunity to serve you better in the future. Warm Ecuadorian Greetings, Isabel Customer Service Representative Waking Herbs

Posted 5 months ago

“Never received order”

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Posted 5 months ago

Dear Erik, We sincerely apologize for the inconvenience caused by the non-arrival of your order. We understand how frustrating it must be to eagerly await your package, only to have it not reach you as expected. Please accept our sincerest apologies for any inconvenience or frustration this may have caused you. Rest assured, we take this matter seriously, and we are actively looking into the issue internally. We will be investigating what could have caused the delay and take appropriate measures to prevent such incidents from occurring in the future. In the meantime, we would like to assure you that we are committed to resolving this situation for you. Our team will be reaching out to you directly to gather more information and provide updates on the status of your order. We want to ensure that you receive the assistance you deserve and that we find a suitable solution to this issue. Once again, we deeply apologize for the inconvenience and appreciate your patience and understanding. We value your trust in our company, and we will do everything we can to rectify this situation promptly. Thank you for bringing this matter to our attention, and we will be in touch with you shortly. Best regards, The Waking Herbs Team

Posted 5 months ago

“Very pleased with the product and shopping experience. Thank you”

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Posted 5 months ago

Thank you so much for your feedback! We are delighted to hear that you are very pleased with both the product you received and your overall shopping experience with us. Your satisfaction is our ultimate goal, and it is truly rewarding to know that we have met your expectations. We strive to provide a seamless and enjoyable shopping experience for all our customers, along with high-quality products that bring joy and satisfaction. Your positive feedback serves as a great motivation for us to continue delivering exceptional service. We truly appreciate your support and trust in our company. If you have any further questions, need assistance, or would like to provide additional feedback, please don't hesitate to reach out to us. We are here to assist you and ensure your continued satisfaction. Once again, thank you for choosing us. We value your business and look forward to serving you again in the future! Warm regards, Isabel Customer Service Representative Waking Herbs

Posted 5 months ago

“Order delivered on time and with the items expected”

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Posted 5 months ago

Thank you for your feedback! We are thrilled to hear that your order was delivered on time and that the items you expected were included. Your satisfaction is our top priority, and we are pleased to have met your expectations in terms of delivery and product fulfillment. At Waking Herbs, we strive to provide a seamless shopping experience for our valued customers, ensuring that your orders arrive promptly and contain the items you selected. It is wonderful to know that we have achieved this goal with your recent purchase. We appreciate your trust in our company and thank you for choosing us for your needs. If you have any further questions, require assistance, or would like to provide additional feedback, please feel free to reach out to us. We are here to assist you and ensure your continued satisfaction. Thank you once again for your feedback. We value your business and look forward to serving you again in the future! Warm regards, Isabel Customer Service Representative Waking Herbs

Posted 5 months ago

Waking Herbs is rated 4.7 based on 4,530 reviews