Waking Herbs Reviews

4.7 Rating 4,653 Reviews
94 %
of reviewers recommend Waking Herbs
4.7
Based on 4,653 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Read Waking Herbs Reviews
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Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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I have ordered several products from the "Shipped from USA" section. Those showed up on time.. quality products... The last order was not from the USA selection, and it did not arrive. All my orders are rated as follows: Banisteriopsis Caapi 5 STARS Psychotria Viridis 5 STARS Golden Boa Rapé 5 STARS Wooden Kuripe 5 STARS Synaptolepis Kirkii 0 STARS, NEVER received Silene Undulata 0 STARS, NEVER received. I have started to order rapé from a different store because of this issue. I may be back when the USA selection is updated
Helpful Report
Posted 6 months ago
Dear Joel, thank you for reaching out. We will contact you via email. love and light, The Waking Herbs team
Posted 6 months ago
Great customer service! I wouldn’t by my plants from anywhere else! Trust worthy and great communication from everyone I have had contact with! This is a #1 company to do business with! Thanks again Waking Herb!!
Waking Herbs 5 star review on 16th October 2023
Helpful Report
Posted 6 months ago
Dear Tracy, Thank you so much for your kind words and enthusiastic support! We're thrilled to hear that you had a fantastic experience with our customer service and that you trust us for your plant needs. Providing excellent service and maintaining open communication are top priorities for us, and we're delighted that you've had such a positive experience. Your satisfaction and trust mean the world to us, and we look forward to continuing to serve you and meet all your plant-related needs in the future. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Waking Herb, and we sincerely appreciate your business. Love and light, Waking Herbs
Posted 6 months ago
Waking herbs has helped me through my spiritual journey..order's always came on time. always top shelf hands down some of the best product I've ever used it also comes with extra LOVE 🫶 ... THANK YOU .. WAKING HERBS YOU'VE CHANGED MY LIFE 🙏✌️🖖sincerely George
Helpful Report
Posted 6 months ago
Dear George, Dear George, Thank you so much for sharing your incredible feedback with us! We're truly touched by your kind words and thrilled to hear that Waking Herbs has been a positive and transformative part of your spiritual journey. We're dedicated to delivering the best products and experiences to our customers, and it's wonderful to know that our items have consistently met your expectations and arrived promptly. The fact that you've found them to be some of the purest you've ever used means a lot to us. We appreciate your recognition of the extra love we put into our work, as it's a testament to our commitment to enhancing the well-being of our valued customers. Your gratitude and support mean the world to us, and we're honored to have played a part in your journey. Thank you for choosing Waking Herbs, George. We're here for you on every step of your path. Wishing you continued growth and fulfillment on your spiritual journey. Love and light, Waking Herbs
Posted 6 months ago
goed ontvangen door de brievenbus. Product voldeed.
Helpful Report
Posted 6 months ago
Dear Rina, Dank je wel voor je positieve feedback! We zijn blij om te horen dat je bestelling goed ontvangen is en dat het product aan je verwachtingen voldeed. Als je in de toekomst nog vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We waarderen je steun!
Posted 6 months ago
Posted this yesterday, didn't show so posting again. This company is a fraud. They twice sent my package to a different address in a different state. It's clearly some type of fraud where they keep you hoping you'll get your product just long enough for any fraud protection from your debit or credit card to expire on the purchase. complete fraud
Helpful Report
Posted 6 months ago
Dear Jason, We hope this message finds you well. We wanted to follow up on our recent email correspondence and the actions we've taken to address the situation you encountered. Firstly, as mentioned various times per email, we sincerely apologize for the delivery issues you experienced, which caused frustration and inconvenience. As previously discussed via email, we have taken the following steps to rectify the situation: 1. **Complete Refund:** We have processed a full refund for your order, ensuring you are not financially affected by the mishap. 2. **Reshipment:** To make up for the delivery problem, we have re-shipped your order from our US store. This includes chacruna, caapi, and mimosa. We are working diligently to ensure this package reaches you safely and promptly. 3. **Coupon:** We have provided you with a coupon for our US store as a gesture of goodwill, which you didn't accept. We understand the frustration and inconvenience you faced, and we want to assure you that we are committed to resolving this matter to your satisfaction. While we deeply regret the inconvenience you experienced, we want to emphasize that Waking Herbs is a legitimate and reputable business with a substantial number of satisfied customers worldwide. We are grateful for their trust in us and are committed to continuously improving our services. We truly appreciate your business and are genuinely sorry for any distress this situation may have caused you. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you to the best of our ability. Thank you for your understanding. Warm regards, Waking Herbs Team
Posted 6 months ago
I see a lot of people complaining about not receiving their order quickly. Folks, this is not Amazon, with 2-day Prime shipping. I'm of the opinion that when venturing into the world of plant medicines, patience is requisite. Waiting 56 days for my order to arrive was actually a good opportunity to sit with my intention and reasons for embarking on this journey.
Helpful Report
Posted 6 months ago
Dear Valued Customer, Thank you for sharing your perspective on the order delivery timeframe. We appreciate your patience and understanding, as you rightly pointed out that the world of plant medicines operates at a different pace than mainstream online retailers. Your willingness to use this time for introspection and aligning with your intentions for the journey is truly commendable. At Waking Herbs, we strive to provide our customers with high-quality products and a unique experience, and we are grateful to have customers like you who value the transformative potential of these sacred plants. If you ever have any questions, need assistance, or would like to share your journey with us, please feel free to reach out. We're here to support you. Warm regards, The Waking Herbs Team
Posted 6 months ago
Love this company and their plant medicines/teacher!
Helpful Report
Posted 6 months ago
Dear Wayne, Thank you so much for your kind words and support. We are delighted to hear that you have had a positive experience with our plant medicines and services. Your feedback means a lot to us, and we are here to provide the best quality and care possible. If you ever have more questions, need assistance, or would like to share your experiences, please feel free to reach out. We are here to help and look forward to serving you in the future. Warm regards, Waking Herbs Team
Posted 6 months ago
Dear team of Waking Herbs, thank you very much for the fast and trustworthy delivery, also for your support towards occuring questions! Beautiful medicine!!
Helpful Report
Posted 6 months ago
Dear Nabi, We're thrilled to hear that you had a positive experience with Waking Herbs! Thank you for your kind words and for taking the time to share your feedback. We're committed to providing fast and trustworthy delivery and excellent customer support. We're delighted to know that you found our products to be beautiful medicine. Your satisfaction is our utmost priority, and we're here to assist with any questions or assistance you may need. If you ever have more questions or require further support, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Waking Herbs Team
Posted 6 months ago
Always a pleasure ordering thru these guys . Never a hiccup in reliability yet. Fast easy discrete. And superb quality too
Helpful Report
Posted 6 months ago
Dear Megan, Thank you so much for your kind words! We truly appreciate your continued support and trust in our services. It's our commitment to provide a reliable, fast, and discreet experience while maintaining the highest quality. We're thrilled to hear that we've met your expectations. If you ever need anything or have any questions, please don't hesitate to reach out. Your satisfaction is our top priority! Love and light, Waking Herbs
Posted 6 months ago
Not only are their products extremely helpful and top quality, but the people service at Waking Herbs is A+.
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Posted 6 months ago
Dear Patrick, Thank you so much for your positive feedback! We're thrilled to hear that you've found our products to be helpful and of top quality. At Waking Herbs, we are committed to providing the best possible service and products to our customers. Your kind words mean a lot to us, and we greatly appreciate your support. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Waking Herbs
Posted 6 months ago
I never received my order
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Posted 7 months ago
Dear Roy, we're sorry to hear that your order hasn't arrived. We apologize for the inconvenience. Please expect an email from us shortly to address this issue. Love and Light, The Waking Herbs Team
Posted 7 months ago
I purchased a leaf shaker and some Hapé. Everything arrived in good condition and pretty quickly. The Hapé is beautiful. I picked Nakini, Caapi, and Cacao really smooth and excepted gently by my system.
Helpful Report
Posted 7 months ago
Dear Vanessa, Thank you so much for your purchase and for taking the time to leave us a review! We're thrilled to hear that your leaf shaker and Hapé arrived in good condition and in a timely manner. We take pride in ensuring the quality of our products, and we're delighted to know that you found the Hapé beautiful and that it was a smooth and gentle experience for you. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and provide you with the best possible experience. Thank you again for choosing our products, and we hope you continue to enjoy your journey with them! Warm regards, The Waking Herbs team
Posted 7 months ago
I was very happy with the product although it took a while to arrive - yet it was delivered to the USA so I kind of expected a longer delivery time, otherwise product and packaging was very good..Will order again from Waking Herbs!
Helpful Report
Posted 7 months ago
Hi Brett, Thank you for sharing your feedback with us! We're glad to hear that you were happy with the product and packaging. We apologize for the longer delivery time to the USA, as international shipping can sometimes take a bit longer. We appreciate your understanding, and we look forward to serving you again in the future. If you have any questions or need assistance with your next order, please feel free to reach out to us. Have a great day!
Posted 7 months ago
It still never arrived after 1 month.
Helpful Report
Posted 7 months ago
Dear Robert, I'm sorry to hear that your order hasn't arrived after a month. We apologize for the inconvenience. Please expect an email from us shortly to address this issue. Love and Light, The Waking Herbs Team
Posted 7 months ago
Excellent quality
Helpful Report
Posted 7 months ago
Dear customer, Thank you very much for taking the time to share your feedback with us. We are thrilled to hear that you found our products to be of excellent quality. Providing high-quality products is a top priority for us, and we take great pride in sourcing and delivering the best possible herbs to our valued customers. Your positive review means a lot to us, and it serves as a motivating factor for our team to continue delivering exceptional products and service. If you ever have any questions or need further assistance, please do not hesitate to reach out to us. We are here to help. Once again, thank you for choosing Waking Herbs. We look forward to serving you again in the future. Warm regards, The Waking Herbs
Posted 7 months ago
excellent products, fast delivery.
Helpful Report
Posted 7 months ago
Dear Sylvain, We're delighted to hear that you had an excellent experience with our products and fast delivery at Waking Herbs! Thank you for taking the time to share your positive feedback. We always strive to provide high-quality products and efficient service to our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. love and light, The Waking Herbs team
Posted 7 months ago
Products were delivered as described and in a timely manner.
Helpful Report
Posted 7 months ago
We're delighted to hear that you received your products as described and in a timely manner. Customer satisfaction is our top priority at Waking Herbs, and we're committed to providing high-quality service. If you have any questions or need further assistance with our products, please don't hesitate to reach out to our customer support team. Thank you for choosing Waking Herbs!
Posted 7 months ago
Is good get in car
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Posted 7 months ago
Thank you Donald!
Posted 7 months ago
I’m very happy with the purchase I made and quality of the products. I live in Saudi Arabia and I was happy I could order to this country. Highly recommend Waking Herbs store and I will definitely be back ☺️
Helpful Report
Posted 7 months ago
Dear Malgorzata, We're delighted to hear about your positive experience with Waking Herbs! Thank you for choosing our store and for taking the time to share your feedback. We're thrilled that you're satisfied with the quality of our products and that we could successfully deliver to Saudi Arabia for you. Your recommendation means a lot to us, and we look forward to welcoming you back as a valued customer in the future. If you have any questions or need assistance with anything, please don't hesitate to reach out. Thank you again for your support!
Posted 7 months ago
Honestly great prodüktör. Can't go wrong.
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Posted 7 months ago
We're delighted to hear that you're enjoying our product! Thank you for your positive feedback and for choosing Waking Herbs. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Posted 7 months ago
Waking Herbs is rated 4.7 based on 4,653 reviews