Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem
Rating: 4.74

4.7 Rating 4,530 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,530 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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Waking Herbs 5 star review on 5th December 2023

Ed Moses

Waking Herbs 5 star review on 2nd November 2023

Simone Van De Wijdeven

Waking Herbs 5 star review on 16th October 2023

Anonymous

Anonymous // 01/01/2019

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“Delivery has always been excellent. You have also been very responsive and helpful to all my questions. The only information I had previously was from "Wizzard of the Upper Amazon."”

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Posted 4 months ago

Dear Terry, Thank you for your review! We're delighted to hear that you have consistently experienced excellent delivery service with us. Our team is dedicated to ensuring your orders arrive promptly and in perfect condition. We're also thrilled to hear that we have been responsive and helpful in addressing your questions. Providing exceptional customer service is important to us, and we're glad we could assist you. Thank you for sharing your feedback, and we look forward to serving you again. Best regards, The Waking Herbs Team

Posted 4 months ago

“fast delivery, good products”

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Posted 4 months ago

Thanks, Pietro! We appreciate the kind feedback :) Regards, The Waking Herbs Team

Posted 4 months ago

“Fast shipping and fresh product! Thanks again”

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Posted 4 months ago

Dear Tracy, Thank you for your review! We're thrilled to hear that you experienced fast shipping and received fresh products from us. We take pride in ensuring that our products are of the highest quality and that they reach our customers in a timely manner. Your satisfaction is important to us, and we appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again! Best regards, The Waking Herbs Team

Posted 4 months ago

“We always receive our shipments in a timely fashion, with accurate quantities and great communication.”

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Posted 4 months ago

Dear Damian, Thank you for your review! We're delighted to hear that you consistently receive your shipments from us in a timely fashion. Ensuring that our customers receive their orders promptly is a top priority for us. We're also glad to know that the quantities are accurate and that you appreciate our communication. Your satisfaction is important to us, and we value your support. If you have any further comments or need assistance in the future, please feel free to reach out. Thank you again! Best regards, The Waking Herbs Team

Posted 4 months ago

“High qualitiy products, good service.”

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Posted 4 months ago

Dear Simon, Thank you for your review! We're pleased to hear that you found our products to be of high quality. Providing exceptional products is a priority for us, and we're glad that they met your expectations. We also appreciate your feedback on our service. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We value your support and look forward to serving you again. Mit freundlichen Gruessen, Isabel Waking Herbs

Posted 4 months ago

“worse rape ever . nose still smells like metal. metal taste. cant smell coffe . no dmt didnt feel grounded did plenty. christian cotton makes the best in jupiter its intense and grounding he grows ahaska 561-262-5687 c. cotton”

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Posted 4 months ago

Dear valued customer, We apologize for the negative experience you had with our product. We take your feedback seriously and want to address your concerns. We understand that the scent and taste you experienced were not what you expected, and we apologize for any discomfort caused. We would like to reach out to you privately to gather more details and work towards a resolution. Our customer service team will be in touch shortly to discuss your experience and find a suitable solution. Thank you for bringing this to our attention, and we appreciate your patience. Best regards, The Waking Herbs Team

Posted 4 months ago

“Einfach super nette Mitarbeiter und sehr gute Produkte, bestelle gerne wieder.”

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Posted 4 months ago

Liebe/r Kund/in, Herzlichen Dank für Ihr wunderbares Feedback! Wir freuen uns sehr, dass Sie mit unserem Service und unseren Produkten so zufrieden sind. Es ist uns eine Freude, Sie als Kund/in betreuen zu dürfen. Unser Team legt großen Wert auf Freundlichkeit und Hilfsbereitschaft, und es ist fantastisch zu hören, dass Sie unsere Mitarbeiter als super nett empfunden haben. Wir sind stets bestrebt, erstklassige Produkte anzubieten. Bitte beachten Sie, dass wir im Tea, auch Deutsch sprechen und dass wir in der Zukunft gerne unseren Service auf Deutsch anbieten können. Falls Sie weitere Bestellungen aufgeben möchten oder Fragen haben, stehen wir Ihnen gerne zur Verfügung. Nochmals vielen Dank für Ihre positive Bewertung! Wir freuen uns darauf, Sie in Zukunft erneut bedienen zu dürfen. Herzliche Grüße, Isabel Waking Herbs

Posted 4 months ago

“Quick delivery Quic response on questions”

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Posted 4 months ago

“Legit site.”

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Posted 4 months ago

“Arrived a week late. Unpotent”

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Posted 4 months ago

Dear Daniel, We appreciate you taking the time to share your feedback with us. We apologize for the delay in the arrival of your product. We understand that receiving it a week later than expected can be inconvenient, and we're sorry for any inconvenience caused. Please note that our standard delivery time is typically 6 weeks, and we strive to ensure timely deliveries within that timeframe. However, we understand that you had specific expectations regarding the delivery date, and we apologize for falling short on this occasion. We are also sorry to hear that the product did not meet your expectations in terms of potency. We take the quality of our products seriously and want to make it right for you. We would like to reach out to you privately to understand more about your experience and find a suitable solution to address your dissatisfaction. We value your satisfaction as a customer, and your feedback is important to us. We will be in touch with you shortly to discuss the issue further and work towards resolving it to your satisfaction. Thank you for bringing this matter to our attention, and we look forward to making it up to you. Best regards, Isabel Customer Service Waking Herbs

Posted 4 months ago

“Ive ordered from u guys before and it was decent. this time it was very poor quality very disappointed. i always suggested u guys to my friends but will no longer be doing that.”

Helpful Report

Posted 4 months ago

Dear valued customer, We sincerely apologize for the disappointing experience you had with your recent order. We deeply regret that the quality of the product did not meet your expectations, especially considering your previous satisfactory experiences with us. Your feedback is important to us, and we want to make things right. We would like to reach out to you privately to gather more details about your specific concerns and discuss a suitable resolution. Our goal is to address your disappointment and regain your trust in our products and services. We apologize for any inconvenience caused, and we appreciate your past recommendations to your friends. We hope to have the opportunity to rectify this situation and provide you with a more positive experience in the future. Thank you for bringing this matter to our attention, and we will be in touch with you shortly to address your concerns. Best regards, Isabel Customer Service Waking Herbs

Posted 4 months ago

“Helpful team and free delivery product was of fantastic quality, thank-you”

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Posted 4 months ago

“I have tried a few different sites and I always come back to Waking Herbs. Great shipping times if you're in the US and a decent product!”

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Posted 4 months ago

“Products are great, but delivery is fairly slow.”

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Posted 4 months ago

“Great quality and shipped quickly..”

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Posted 4 months ago

“Very good, I am really satisfied!”

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Posted 4 months ago

“I have never received my order… it’s just LOST…”

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Posted 4 months ago

Dear Yiting, We are deeply sorry to learn that your order did not arrive as expected. We understand the frustration and inconvenience this must have caused you, and we sincerely apologize for any inconvenience experienced. Rest assured, we take such matters seriously, and we are committed to resolving this issue promptly. To better understand the situation and provide a suitable solution, we will personally reach out to you via email shortly. We will contact you directly to gather more details about the order and discuss available options. We want to ensure that we address your concerns and find a resolution that meets your satisfaction. We genuinely appreciate your understanding and patience during this process. We value you as our customer, and we want to assure you that we are dedicated to rectifying this situation as quickly as possible. Once again, we apologize for any inconvenience this may have caused, and we look forward to speaking with you soon. Thank you for your patience and cooperation. Sincerely, Isabel Customer Service Waking Herbs

Posted 4 months ago

“Nothing to add. Perfect and on time”

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Posted 5 months ago

“There are the most sacred and best quality items in my knows. I believe their mission are most meaningful in the world.🙏🏻”

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Posted 5 months ago

“The customer service at Waking Herbs is as excellent as the plant medicines.”

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Posted 5 months ago

Waking Herbs is rated 4.7 based on 4,530 reviews