WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,368 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WYF was very helpful on the phone and answered all my questions thoroughly. After ordering both Thermostat and heating films they were delivered in a timely manner. Hope to install in a couple of weeks in my bathroom and looking forward to warm feet at night when washing up at night!”

Helpful Report

Posted 6 years ago

Chuan, Thank you for your positive feedback, we're glad you enjoyed our service. We know your installation will go smoothly but we encourage our customers to contact us if they ever need anything, we're here to help!

Posted 6 years ago

“Perfect replacement for an old thermostat that had failed.”

Helpful Report

Posted 6 years ago

We're glad to hear your thermostat is working well. Thank you for your business!

Posted 6 years ago

We are thrilled to learn that you found the perfect replacement part and that your system is up and running as it should. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Just needed a new Thermostat!! Installed & working great!!”

Helpful Report

Posted 6 years ago

Dear Valued Customer, We are happy to hear your thermostat was successfully installed and working wonderfully. Enjoy those warm and toasty floors! Warm Wishes, Warm Your Floors

Posted 6 years ago

“I'm a tile and flooring contractor and I install a bunch of these systems. I've tried other brands and styles but I always prefer the Warm Wire. Ease of installation and reliability are what drives my choices here. I've never had a problem with these systems, I find them so easy to install, and have had many happy customers over the years. Customer service has been excellent, the few times I've needed to call. Overall, I highly recommend Warm Wire.”

Helpful Report

Posted 6 years ago

Dear Donald, We value your feedback as a industry expert and we are thrilled to know that our WarmWire products provide reliability for your customers and that they've exceeded your expectations. Our customer service is always available to answer any and all questions you may have. Best Wishes, Warm Your Floors

Posted 6 years ago

“Very helpful on the phone and delivery was fast.”

Helpful Report

Posted 6 years ago

Dear Larry, We are happy to hear our representative was able to provide you with answers you needed and your delivery came on time. Warm Wishes, Warm Your Floors

Posted 6 years ago

“above...... beyond...... STELLAR.”

Helpful Report

Posted 6 years ago

Dear Jon, We are very happy to hear our services went beyond your expectations. We value our customers and their time. Thank you for providing us with great feedback! Warm wishes, Warm Your Floors

Posted 6 years ago

“excellent service !”

Helpful Report

Posted 6 years ago

Dear Louie, We appreciate your feedback and we are thrilled to know that our services were to your satisfaction! Warm wishes, Warm Your Floors

Posted 6 years ago

“I enjoy my warm floors”

Helpful Report

Posted 6 years ago

We are so happy to hear you are enjoying your warm and toasty floors! Warm wishes, Warm Your Floors

Posted 6 years ago

“Matthew was very helpful during the purchase, he did a good job.”

Helpful Report

Posted 6 years ago

Dear Richard, We are happy to hear that Matthew was able to assist you in making a purchase. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Our controller had gone out. The upgraded NuHeat Home controller worked perfectly! Good price, fast delivery. Grateful value.”

Helpful Report

Posted 6 years ago

Dear John, It's great to hear your new controller is working perfectly and that you are satisfied with your purchase. Warm Wishes, Warm Your Floors

Posted 6 years ago

“You guys were great. Your comment and phone # on Amazon put me in touch with you and you gave me great advice. You shipped quickly and I upgraded my thermostat. I can now turn my heated floor on or off from my mobile phone. Ain't technology grand! Thank you. Highly recommend. JF”

Helpful Report

Posted 6 years ago

Dear Jim, Technology is amazing and it's great to hear the advice you received was helpful. Enjoy your warm floors. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Have purchased both mats and coil systems as well as thermostats from these guys over the years. They ship fast and are responsive if order issues. Also helped w/ a warranty issues on thermostat a few years ago.”

Helpful Report

Posted 6 years ago

Dear Brian, Thank you for being a valued customer. We are grateful for the pleasure of serving you and meeting your needs. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Excellent tech support”

Helpful Report

Posted 6 years ago

Dear James, It's great to know that our tech team was able to assist you with your needs. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Knowledgeable and helpful sales person. Quick shipping - I replaced a thermostat- everything works now and cold feet are warm”

Helpful Report

Posted 6 years ago

Dear Marc, We are pleased to hear the sales rep was able assist you that you received your new thermostat on time. Enjoy your toasty floors and warm feet. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Very helpful customer service.”

Helpful Report

Posted 6 years ago

Dear Steve, It's great to hear that our customer service was able to assist you with your needs. Warm Wishes, Warm Your Floors

Posted 6 years ago

“love my floors and my new thermostats are very nice, easy to use, and a wonderful upgrade over my previous thermostats.”

Helpful Report

Posted 6 years ago

Dear Caryn, We are very happy to hear things are smooth sailing now. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Fast shipping. Easy installation. Control units an upgrade from previous controls. My floors were warm within an hour.”

Helpful Report

Posted 6 years ago

Dear John, It's great to hear you are satisfied with your delivery and the installation was straightforward. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 6 years ago

“The exact product i needed at a great price. Offering the owners manual before the thermostat arrived is a great feature. You need to update the literature. The owners manual you sent is for the old dis-continued model?? No problem. The new unit is similar to the old one.”

Helpful Report

Posted 6 years ago

Dear Larry, Thank you for letting us know about the owner's manual. We will update this accordingly. We are happy to hear that you are satisfied with our product and the price. Warm Wishes, Warm Your Floors

Posted 6 years ago

“They get you what you need fast!”

Helpful Report

Posted 6 years ago

Dear Brian, It's great to hear that our delivery method met your needs. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Easy to install, appears to be working well. Thank you!”

Helpful Report

Posted 6 years ago

Dear John, We are happy to hear the installation was straightforward and everything is running smoothly. Warm Wishes, Warm Your Floors

Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,368 reviews