WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,368 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WarmYourFloor recommended the correct thermostat after our old floor control failed and got it to us very quickly -- several days before we expected it. It is now installed and working perfectly.”

Helpful Report

Posted 6 years ago

It's great to hear we made the right recommendation for you and everything is running properly. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 6 years ago

“Thanks to your sales agent, Kelsey Ries, our problem was immediately solved. She wasted no time in providing a replacement thermostat so we could take care of our customer's needs. It was truly a pleasure to work with her, and I would definitely recommend your business to any of our fellow contractors having the same problem. Thanks again for your help!”

Helpful Report

Posted 6 years ago

Dear Ed, It's wonderful to hear that Kelsey provided prompt service and a solution. It's a pleasure to have you as a customer and we value your business. Enjoy your warm floors. Warm Wishes, Warm Your Floors

Posted 6 years ago

Dear Ed, We are happy to know that Kelsey was able to provide you with prompt service and a solution to your needs. It's a pleasure to have you as a loyal customer. Warm Wishes, Warm Your Floors

Posted 6 years ago

“I replaced the original control which was 6 years old with the new digital, touch screen model. The installation was relatively simple as was the programming the schedules. I simply followed the directions. I received the thermostat control just 3 days after the order was placed even though I reside on the East coast. Good job Warm Your Floor. Mike in RI”

Helpful Report

Posted 6 years ago

Dear Michael, We are happy to hear your installation was uncomplicated and the programming went smoothly. Enjoy your toasty floors. Warm Wishes, Warm Your Floors

Posted 6 years ago

Dear Michael, We are happy the installation and programming was straightforward and we value your business. Warm Wishes, Warm Your Floors

Posted 6 years ago

“When my 10 year old system stopped working your technition helped me find the problem - the thermostat, got the appropriate updated model number for me and even offered to walk me through the installation. Great support team!”

Helpful Report

Posted 6 years ago

Hi Margaret - We are happy to hear we were able to help every step of the way! We're excited you have toasty warm floors once again. Warm Wishes, Warm Your Floor

Posted 6 years ago

“REponded with good and timely information each time I asked for it.”

Helpful Report

Posted 6 years ago

Hi Dale - We are happy to hear everything went smoothly! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“The specialist went above and beyond to fix the problem the contractor made. He was amazing!!!”

Helpful Report

Posted 6 years ago

Hi Gretchen - Thank you for the kind words about the rep who helped you! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Replaced thermostat and floor works great again.”

Helpful Report

Posted 6 years ago

Hi Jimmy - We are glad to hear you have toasty warm floors again! Warm Wishes, Warm Your Floor

Posted 6 years ago

“Thermostat is easier to read. But have to have on 85 to feel warm. Concerned that we had to have a new one so quickly.”

Helpful Report

Posted 6 years ago

“Product arrived quickly, as described, well packaged and undamaged. Not yet installed.”

Helpful Report

Posted 6 years ago

Hi Eric - Glad everything was received as planned. Please let us know if you need any help with installation. Warm Wishes, Warm Your Floor

Posted 6 years ago

“My thermostat for heated floor failed. The rep at Warm Your Floor helped me troubleshoot and quickly id that at new thermostat was needed and pointed me to the online store. Ordering was quick and easy. Delivery was fast. And replacement straightforward. The new unit was much more intuitive to setup. All in all it couldn't have been a better experience.”

Helpful Report

Posted 6 years ago

Hi Marvin - We are happy to hear you have warm floors once again. Thank you for your feedback. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Temperatures have been below freezing at night and not much higher in the day time. I was more than anxious to receive my replacement thermostat and now that I have it heating, I couldn't be happier. I like the HOME version. It's easy to program and the read-out is clear and informative.”

Helpful Report

Posted 6 years ago

Hi John - Our HOME thermostat is very popular and we are glad to hear you like it! We hope the rest of your fall/winter is nice and toasty. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Love, love , love having warm floors. I plan to put in some more heat under the floor in other parts of the house. It's cleaner than the gas fireplace and oil burners we've used. With radiant floor heat, you don't have all the heat floating to the ceiling while your feet freeze as it's pretty much the same temperature from floor to ceiling. It's more comfortable than other heating methods and I always tell people that "if your feet are warm, you are warm all over."”

Helpful Report

Posted 6 years ago

Hi Karen - Thank you for advocating for warm floors -- we agree they are quite amazing! Warm Wishes, Warm Your Floor

Posted 6 years ago

“The phone support and email support was exceptional and personal. Attention to detail and their verifying I wasn't overlooking an item to complete my project was appreciated.”

Helpful Report

Posted 6 years ago

Hi Susan - We are glad to hear our customer support was able to help! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Totally satisfied with product ease of installation and performance. Also very good support service.”

Helpful Report

Posted 6 years ago

Hi Louis - We're happy to hear the installation was easy! Let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“Very good customer service-polite and helpful. Thank you.”

Helpful Report

Posted 6 years ago

Hi There - Thank you for the feedback regarding our customer service. We take pride in assisting our customers. Warm Wishes, Warm Your Floor

Posted 6 years ago

“I purchased a replacement thermostat as the one in our Master bathroom stopped working after 15 years and two months. Installation was straight forward and works fine”

Helpful Report

Posted 6 years ago

Hi Roger - We are happy to year your master bathroom has warm floors once again! Warm Wishes, Warm Your Floor

Posted 6 years ago

“On time every time. Very pleased.”

Helpful Report

Posted 6 years ago

Hi Don - Wonderful to hear! Thank you for the feedback. Warm Wishes, Warm Your Floor

Posted 6 years ago

“WRF answered my questions and helped me with the layout of my floor. They also provided a discount via online order.”

Helpful Report

Posted 6 years ago

Hi Richard - We are happy to hear we answered your questions and have a nice floor layout. Please let us know if we can assist with anything else in the future. Warm Wishes, Warm Your Floor

Posted 6 years ago

“When I just ordered a mat, they got in touch with me to make sure I understand that I also needed a thermostat, good cover.”

Helpful Report

Posted 6 years ago

Hi Steven, Thank you for the kind words, we appreciate you taking the time to write us a positive review! We take pride in making sure our customers get exactly what they need. Thank you, Steven!

Posted 6 years ago

“Customer service and support team were very knowledgeable and helpful. They help me pick up everything I needed for the job. Now it’s time to install it. Hope everything works”

Helpful Report

Posted 6 years ago

Hi Mario, We're very glad you enjoyed our service and we appreciate you taking the time to write us a positive review. Should you have any installation questions, don't hesitate to call us, we'll be happy to help! Thank you, Mario!

Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,368 reviews