WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,272 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

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“The SunStat Command is an Excellent product, easy to install (by an electrician !), and very easy to program!”

Helpful Report

Posted 1 year ago

Thank you for sharing about your new thermostat, Clarence! We are glad to hear it was installed easily and is working well.

Posted 1 year ago

“Very helpful online person. New thermostat solved the problem. Instructions could have been a bit clearer on connections but overall very impressed and very pleased by the product and help.”

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Posted 1 year ago

Thank you for sharing Stephen! We are available to answer questions with installation if you would ever need it. We are glad to hear it was installed and is working properly.

Posted 1 year ago

“Website is helpful and easy to navigate, and delivery was right on time as promised. Very satisfied.”

Helpful Report

Posted 1 year ago

Thank you for sharing Ray! We appreciate your review of our website and are glad to hear everything arrived quickly. Enjoy those warm floors!

Posted 1 year ago

“we had to switch out the thermostat. very easy as only had to pop off the fron cover”

Helpful Report

Posted 1 year ago

Thank you for sharing Andrea! We are always happy to help find the correct replacement thermostat and make sure it is working properly. Enjoy your new thermostat.

Posted 1 year ago

“Easy to order and install as well”

Helpful Report

Posted 1 year ago

Great to hear, John! Thank you for sharing about the ease of ordering and installation.

Posted 1 year ago

“Technical service was outstanding!!!”

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Posted 1 year ago

Thank you for sharing David! We appreciate your review on our excellent technical service.

Posted 1 year ago

“Very responsive custoner service. Answered all my questions. Delivery was prompt. Product as advertisef. Thanks!”

Helpful Report

Posted 1 year ago

Thank you for sharing William! We are always happy to help and are glad to hear everything went smoothly with ordering and delivery.

Posted 1 year ago

“I’d give 5 stars, but we still haven’t worked out the kinks!! It installed without too much difficulty, put floor down on top…. But have one strip that’s not heating, still trying to figure out the thermostat. Hopefully with more time & some advice from tall, we’ll have it all figured out!”

Helpful Report

Posted 1 year ago

Thank you for sharing Monica! Please feel free to reach to us with any question and troubleshooting you may have: 1-866-558-3369.

Posted 1 year ago

“Works well”

Helpful Report

Posted 1 year ago

Thank you for sharing Patti! We are glad to hear all is working well.

Posted 1 year ago

“All good!”

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Posted 1 year ago

Thank you for sharing Ben! We appreciate the review.

Posted 1 year ago

“Very fast turn around from order to delivery Order was part stock sizes and part custom sized mats. Thank you for your Fast Service”

Helpful Report

Posted 1 year ago

Thank you for sharing Thomas! We are glad to hear everything was delivered quickly with stock and custom items ordered. Enjoy those warm floors!

Posted 1 year ago

“Awesome process.”

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Posted 1 year ago

Thank you for sharing Mike! We appreciate your review.

Posted 1 year ago

“The order arrived very quickly and was what was ordered. Thank you!”

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Posted 1 year ago

Thank you for sharing Jeffrey! We are happy to hear everything arrived quickly and correctly.

Posted 1 year ago

“Handled my inquiry about a failed thermostat knowledgeably and quickly. I received a replacement (not under warranty) in just a few days.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Judy! We are glad to help with any questions. Thank your calling in to us.

Posted 1 year ago

“Customer service was very helpful and took their time to help me with my decision”

Helpful Report

Posted 1 year ago

Thank you for sharing Stuart! We are always glad to help with any questions. Thank you for calling in.

Posted 1 year ago

“Needed thermostat was deliverded promptly and came with entire socket etc. and good instructions. I really needed just the thermostat but I would rather have more than I need than not enough to make the repairs. I wish the thermostat could be purchased seperately as you do have to replace them after a few years.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Paul. We will be sure to pass that along to our team. We are glad to hear the thermostat was what you needed and enjoy those warm floors!

Posted 1 year ago

“thank you so much for your assistance with my recent order. i really appreciate just how easy it is to work with your company. the attention and kkindness to your customers is exemplary. the first delivery never made it, the second was delivered quickly. the missed delivery the first time was because someone took packages from the secure mail box”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Caroline. Even with the unfortunate incident, we are glad we were able to support you and correct the order.

Posted 1 year ago

“Incredibly easy to deal with! Fast delivery as advertised!”

Helpful Report

Posted 1 year ago

Thank you Joseph! We are glad we were able to help and get your product shipped quickly.

Posted 1 year ago

“Fair price, quick shipping”

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Posted 1 year ago

Thank you for sharing Gregory! We appreciate the feedback on our prices and quick shipping.

Posted 1 year ago

“Great job”

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Posted 1 year ago

Thank you Robbin!

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,272 reviews