WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,453 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 31st March 2026

Anonymous // 01/01/2019

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“Excellenct customer service! Always helpful. Quick shipping.”

Helpful Report

Posted 1 year ago

Thank you, Kim! We appreciate your kind words and are glad you had a great experience with our customer service and shipping!

Posted 1 year ago

“It was great. Ordered supplies after sales person confirmed in stock. The delievery was on time. Thanks”

Helpful Report

Posted 1 year ago

Thank you, David! We're glad everything was in stock and delivered on time. Enjoy your warm floors!

Posted 1 year ago

“Extremely helpful! T Stat works as promised! Very very helpful! Sales associate Happy I found them! DY”

Helpful Report

Posted 1 year ago

Thank you, Dennis! We're so glad you found us and that your thermostat is working as promised. We appreciate your kind words and are always happy to help! Enjoy your warm floors!

Posted 1 year ago

“Professional, courteous and informative service. Expedited shipment, easy install.”

Helpful Report

Posted 1 year ago

Thanks, Michael! We appreciate your kind words. Glad to hear the installation was easy and the shipment arrived quickly. Enjoy your warm floors!

Posted 1 year ago

“Everything worked perfectly the first time. This new control is far superior to the previous (faulty) one. I wish 20-Amp wires were a little easier to bend!”

Helpful Report

Posted 1 year ago

Thanks, Christoph! We're glad the new control is working perfectly for you. We hear you on the 20-amp wires—sometimes they can be a bit stubborn! Enjoy the upgraded system!

Posted 1 year ago

“11111!!!!!!!”

Helpful Report

Posted 1 year ago

Thanks, Scot! We’ll take that as a five-star review! Enjoy your warm floors!

Posted 1 year ago

“Warm You Floors had my order ready to ship within 2 hours. The product arrived on time and in perfect condition for a great price. This was my second order and I will continue to order from them for my master bathroom floors!”

Helpful Report

Posted 1 year ago

Thank you, Deborah! We're thrilled to hear about your great experience and that you're coming back for more. Enjoy your warm floors, and we look forward to helping with your master bathroom project!

Posted 1 year ago

“Found the kit and instructions pretty clear with the exception of the heat gun needed. I tried using a high heat blow dryer but the temperature was not high enough to melt the solder in the splice piece. I had to go to hardware store in middle of repair and purchase one. You should probably give a specification on the temperature needed for the heat gun to melt the solder so the next user isn't caught unawares.”

Helpful Report

Posted 1 year ago

Thank you, Randy, for your helpful feedback! We appreciate you bringing this to our attention. We'll definitely consider adding a specification for the temperature required for the heat gun to help others avoid any surprises. We're glad the rest of the kit and instructions were clear, and we hope your floor is now working perfectly!

Posted 1 year ago

“Technical support was great. Replacement recommendation worked great. (Old thermostat no longer made). Quick delivery.”

Helpful Report

Posted 1 year ago

Thank you, Jacquelyn! We're so glad our technical support and replacement recommendation worked well for you. We appreciate your feedback and are happy to hear everything arrived quickly!

Posted 1 year ago

“If you can keep the wiring labels and location on the controllers the same from year to year, it would make replacing easier.”

Helpful Report

Posted 1 year ago

Thank you for the feedback, Claudia! We understand how helpful consistency can be, and we’ll certainly take your suggestion into consideration to improve the process for future replacements. We appreciate your input!

Posted 1 year ago

“Shipped product out very quickly. Very pleased with price of product and service.”

Helpful Report

Posted 1 year ago

Thank you, Robert! We're so glad to hear you're pleased with both the price and service. We appreciate your feedback and hope you enjoy your product!

Posted 1 year ago

“Purchased the 2 items and were installed very next day with zero issues and is working perfectly.”

Helpful Report

Posted 1 year ago

Thank you for sharing, John! We're thrilled to hear everything went smoothly and that your system is working perfectly.

Posted 1 year ago

“We got a new thermostat and after 5 days its working great. The only real problem is that we went from a two gang box to a one gang box and had to fabricate something to fit the new thermostat. Warm your floor SHOULD sell a plate that would make this easier. Other than that the thermostat is working "as advertised."”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Doug! We're glad to hear the thermostat is working great for you. We appreciate your suggestion about the plate and will definitely look into that for future improvements!

Posted 1 year ago

“The new thermostat works great!”

Helpful Report

Posted 1 year ago

Thank you, William! We're glad to hear your new thermostat is working great. Enjoy the warmth!

Posted 1 year ago

“The order came quickly and exactly as placed.”

Helpful Report

Posted 1 year ago

Thank you, Laura! We're glad your order arrived quickly and just as expected. Enjoy your warm floors!

Posted 1 year ago

“I appreicated your help with warning me about problems I could have if I didn't follow your instruntions.”

Helpful Report

Posted 1 year ago

Thank you, Richard! We're happy to help and glad the guidance was useful. Enjoy your warm floors!

Posted 1 year ago

“This was a replacement controller - the original controller worked well for 14 years. The replacement was easy to instrall and works great. Hopefully this new one will operate as long as the original.”

Helpful Report

Posted 1 year ago

Thank you, John! We're glad the replacement was easy to install and is working great. Here's to another 14 years of warm, comfortable floors!

Posted 1 year ago

“Received product as describe and quickly. Easy to install.”

Helpful Report

Posted 1 year ago

Thank you, Roger! We're glad your order arrived quickly and was easy to install. Enjoy your warm floors!

Posted 1 year ago

“The staff was knowlegeable and able to select a new controller for my exisitng ceramic floor. Installation was easy and the thermostat was easy to program”

Helpful Report

Posted 1 year ago

Thank you, Michael! We're glad our knowledgeable staff could assist you in selecting the right controller for your ceramic floor. It's great to hear the installation and programming were easy—enjoy your warm floors!

Posted 1 year ago

“Good company to do business with,”

Helpful Report

Posted 1 year ago

Thank you, Steven! We appreciate your kind words and look forward to helping you again in the future!

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,453 reviews