WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,286 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and turnaround”

Helpful Report

Posted 1 year ago

Thank you for sharing, Patrick! We love hearing our customer service is meeting expectations and products are being delivered promptly. Enjoy!

Posted 1 year ago

“Prompt delivery Thanks”

Helpful Report

Posted 1 year ago

Thank you for sharing about our quick delivery Buford!

Posted 1 year ago

“Excellent customer and technical service! As an end user customer knowing little about heated floor systems, they guided me through the process from selection, measuring, understanding the warranty and through purchasing. I received the accessories in a couple of days and the custom mat in 5 business days. I will review again once it is installed. Highly recommend!!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience, Helen! We are here to answer all questions to ensure you find the right fit and product. We are glad to hear your product arrived quickly. If you need anything further, please feel free to reach out!

Posted 1 year ago

“Before I placed the order, I phoned to make sure the new unit was compatible with the unit to be replaced. I was told installation was basically: unplug the old, plug in the new. WRONG! I had to re-wire to connect the new unit, basically a new installation. The control unit is working fine, but installation was delayed a couple weeks until I had time to do a more complex job than I had planned.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Donna! We are always one phone call away if questions arise. We are glad to hear you were able to install the thermostat and it is working well.

Posted 1 year ago

“It works fine.”

Helpful Report

Posted 1 year ago

Thank you for sharing!

Posted 1 year ago

“Quick order, and quick delivery”

Helpful Report

Posted 1 year ago

Thank you for sharing R G!

Posted 1 year ago

“After installing the new thermostat it works well. It wasn’t difficult. Like the lady on the phone said “If you can install a light switch you can do this”.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience, Frank! We are glad you were able to install your new thermostat without difficulty.

Posted 1 year ago

“Had a thermostat failure. Website was great. Chat feature identified the replacement part promptly and shipping was good. Arrived within a day of their promise. Not Amazon quick but very good. However, maybe engineer/manufacture a product that doesn’t fail in 4-5 years? In summary, very good website experience, average product experience, 4 star net rating. Above average company!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Robert! We appreciate your review on our website user experience and our company.

Posted 1 year ago

“Good Service”

Helpful Report

Posted 1 year ago

Thank you for sharing about our customer service Shankara!

Posted 1 year ago

“These guys are great. Very helpful!”

Helpful Report

Posted 1 year ago

Thank you Sean! We are glad to hear our customer service was helpful and we were able to assist.

Posted 1 year ago

“It was a little tricky to install, but it’s been running for 2 days and my feet are warm!!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Lisa! We are glad to hear the floor is working well and you are enjoying the warmth.

Posted 1 year ago

“We love our heated tile floor. When I remodeled the kitchen my wife didn’t want me to spend the money on it as we were already over budget. But this past December our thermostat quit working and she complained bitterly until I figured out why the floor heater wasn’t working. Needless to say, she is sold on it and so am I.”

Helpful Report

Posted 1 year ago

Thank you for sharing Chad! We are glad to hear EVERYONE is now enjoying those warm floors.

Posted 1 year ago

“Ordedered, paid and it was sent. The floor works. Great!”

Helpful Report

Posted 1 year ago

Thank you for sharing Tammy! We are glad to hear everything is working well.

Posted 1 year ago

“Handled issue quick & easy. Very satisfied.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Walter! We are glad everything was handled appropriately and you were satisfied with our customer service.

Posted 1 year ago

“The SunStat Command is an Excellent product, easy to install (by an electrician !), and very easy to program!”

Helpful Report

Posted 1 year ago

Thank you for sharing about your new thermostat, Clarence! We are glad to hear it was installed easily and is working well.

Posted 1 year ago

“Very helpful online person. New thermostat solved the problem. Instructions could have been a bit clearer on connections but overall very impressed and very pleased by the product and help.”

Helpful Report

Posted 1 year ago

Thank you for sharing Stephen! We are available to answer questions with installation if you would ever need it. We are glad to hear it was installed and is working properly.

Posted 1 year ago

“Website is helpful and easy to navigate, and delivery was right on time as promised. Very satisfied.”

Helpful Report

Posted 1 year ago

Thank you for sharing Ray! We appreciate your review of our website and are glad to hear everything arrived quickly. Enjoy those warm floors!

Posted 1 year ago

“we had to switch out the thermostat. very easy as only had to pop off the fron cover”

Helpful Report

Posted 1 year ago

Thank you for sharing Andrea! We are always happy to help find the correct replacement thermostat and make sure it is working properly. Enjoy your new thermostat.

Posted 1 year ago

“Easy to order and install as well”

Helpful Report

Posted 1 year ago

Great to hear, John! Thank you for sharing about the ease of ordering and installation.

Posted 1 year ago

“Technical service was outstanding!!!”

Helpful Report

Posted 1 year ago

Thank you for sharing David! We appreciate your review on our excellent technical service.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,286 reviews