WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,286 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very responsive custoner service. Answered all my questions. Delivery was prompt. Product as advertisef. Thanks!”

Helpful Report

Posted 1 year ago

Thank you for sharing William! We are always happy to help and are glad to hear everything went smoothly with ordering and delivery.

Posted 1 year ago

“I’d give 5 stars, but we still haven’t worked out the kinks!! It installed without too much difficulty, put floor down on top…. But have one strip that’s not heating, still trying to figure out the thermostat. Hopefully with more time & some advice from tall, we’ll have it all figured out!”

Helpful Report

Posted 1 year ago

Thank you for sharing Monica! Please feel free to reach to us with any question and troubleshooting you may have: 1-866-558-3369.

Posted 1 year ago

“Works well”

Helpful Report

Posted 1 year ago

Thank you for sharing Patti! We are glad to hear all is working well.

Posted 1 year ago

“All good!”

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Posted 1 year ago

Thank you for sharing Ben! We appreciate the review.

Posted 1 year ago

“Very fast turn around from order to delivery Order was part stock sizes and part custom sized mats. Thank you for your Fast Service”

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Posted 1 year ago

Thank you for sharing Thomas! We are glad to hear everything was delivered quickly with stock and custom items ordered. Enjoy those warm floors!

Posted 1 year ago

“Awesome process.”

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Posted 1 year ago

Thank you for sharing Mike! We appreciate your review.

Posted 1 year ago

“The order arrived very quickly and was what was ordered. Thank you!”

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Posted 1 year ago

Thank you for sharing Jeffrey! We are happy to hear everything arrived quickly and correctly.

Posted 1 year ago

“Handled my inquiry about a failed thermostat knowledgeably and quickly. I received a replacement (not under warranty) in just a few days.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Judy! We are glad to help with any questions. Thank your calling in to us.

Posted 1 year ago

“Customer service was very helpful and took their time to help me with my decision”

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Posted 1 year ago

Thank you for sharing Stuart! We are always glad to help with any questions. Thank you for calling in.

Posted 1 year ago

“Needed thermostat was deliverded promptly and came with entire socket etc. and good instructions. I really needed just the thermostat but I would rather have more than I need than not enough to make the repairs. I wish the thermostat could be purchased seperately as you do have to replace them after a few years.”

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Posted 1 year ago

Thank you for your feedback Paul. We will be sure to pass that along to our team. We are glad to hear the thermostat was what you needed and enjoy those warm floors!

Posted 1 year ago

“thank you so much for your assistance with my recent order. i really appreciate just how easy it is to work with your company. the attention and kkindness to your customers is exemplary. the first delivery never made it, the second was delivered quickly. the missed delivery the first time was because someone took packages from the secure mail box”

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Posted 1 year ago

Thank you for sharing your experience Caroline. Even with the unfortunate incident, we are glad we were able to support you and correct the order.

Posted 1 year ago

“Incredibly easy to deal with! Fast delivery as advertised!”

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Posted 1 year ago

Thank you Joseph! We are glad we were able to help and get your product shipped quickly.

Posted 1 year ago

“Fair price, quick shipping”

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Posted 1 year ago

Thank you for sharing Gregory! We appreciate the feedback on our prices and quick shipping.

Posted 1 year ago

“Great job”

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Posted 1 year ago

Thank you Robbin!

Posted 1 year ago

“The materials for my two warm floors arrived in record time and I was impressed. I've yet to get them installed, so I will know more later. Thank you.”

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Posted 1 year ago

Thank you for sharing Terry! We appreciate your feedback on our quick shipping and we are here if you have any questions during your installation.

Posted 1 year ago

“awesome t-stat/control. Easy to program, accurate, great graphics.”

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Posted 1 year ago

Thank you for sharing Peter! We are glad to hear you are enjoying the new thermostat with ease.

Posted 1 year ago

“Best customer service experience in a long time. I highly recommend ordering through Warm Your Floor. They are extremely knowledgable and responsive. I received a call within 30 minutes of my order, letting me know that a couple panels I ordered were out of stock, but would be in for shipping in two days. WYF offered to send a partial order (same day) or wait until all products were available. I opted to wait, and then received notification that everything shipped two days later. I received the full order 3 business days later. I then had a self-inflicted installation issue that they were incredibly flexible in helping me solve. I would recommend WYF to anyone!! I purchased the retrofit under-floor electric 120V product, which was relatively easy to install, and I am enjoying a wonderfully warm floor now!!”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Kevin! We appreciate the detail in your review of our services and products and we were happy to assist you through the entire process. Enjoy those warm floors!

Posted 1 year ago

“I love my Thermostat. Easy to program and does a great job. It keeps our walk-in shower toasty.”

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Posted 1 year ago

Thank you for sharing your feedback Jerry! We love hearing your enthusiasm for our products and are glad to hear everything is working well so you can enjoy your warm floors.

Posted 1 year ago

“Awesome Technology”

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Posted 1 year ago

Thank you for sharing about our technology!

Posted 1 year ago

“All went well with my order from WarmYourFloor.com.”

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Posted 1 year ago

Thank you for sharing Joe! We are glad to hear everything went well.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,286 reviews