Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,556 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think the last time I bought a Coke watch was back in the 90s. Imagine my pleasant surprise when Watches offered Coke timepieces from Timex. And as usual, my most-recent purchase currently sits in 1st place as my fave. Thanks, Watches!”

Helpful Report

Posted 4 years ago

Great choice! Glad you are enjoying it!

Posted 4 years ago

“Great experience, this is my first watch purchase and I couldn't be happier. Shipping anf delivery was super fast. Will do business again.”

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Posted 4 years ago

Thanks Sean. Glad to hear that your experience was great, right out the gate! If you ever have questions or need some help looking for items, you can also email our team at contact@watches.com We are here to help!

Posted 4 years ago

“Great company to do business with, fast shipping and excellent communications! Thanks!”

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Posted 4 years ago

Wonderful to hear. That's as it should be! Sometimes we're at the mercy of the couriers, so I am glad it all worked out! :)

Posted 4 years ago

“Like the website. Like the option to offer a price on items”

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Posted 4 years ago

Hey Amilcar! Thanks for the feedback! We try to offer some fun ways to get good deals. Thanks so much for supporting our business!

Posted 4 years ago

“I'm very happy with the transactions I've had with Watches.com. A most reliable site!”

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Posted 4 years ago

Thanks Sandor! We try to keep up with all the big shops. Enjoy that new Mazzucato!

Posted 4 years ago

“They had what I wanted and it was quick and easy. Can’t ask for much more.”

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Posted 4 years ago

Yay! Enjoy that nice Timex and thanks so much for shopping with us!

Posted 4 years ago

“The price was good. Very quick shipping! I am happy with watch I purchased!”

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Posted 4 years ago

Hey Darrin! Wonderful news and so glad you're enjoying that Xeric Regulator! Appreciate the support and love of watches!

Posted 4 years ago

“Ordering the watch was no problem but when the watch arrived it was unfortunately broken. So I can only give a 3-star rating now. But the service was good when I had to return the broken watch, and when I get a new/repaired one I will probably give you a 5-star rating.”

Helpful Report

Posted 4 years ago

Hey Anders! So sorry to hear about the watch. It looks like our team is taking care of this for you! We'll let our vendor know as well so they can take note of the issue. Best wishes on the new shipment and thank you for your feedback!

Posted 4 years ago

“I really like Nubeo watches, they fit well and the automatics keep great time. I had to have this one because orange is my favorite color.”

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Posted 4 years ago

“aaaaaaaaaaaaaaaaa”

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Posted 4 years ago

“Difficult to see the needles in an angle. I am not very impressed with the watch and the price is a bit more than the watch.”

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Posted 4 years ago

Hi there! Thank you for leaving a review about your purchase. If you haven't already started the return process, our team is happy to assist you! You can reach out to our customer service members at contact@watches.com and they would be happy to help you!

Posted 4 years ago

“Very efficient service.”

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Posted 4 years ago

We try :) Sometimes there's a snag here and there with couriers but we are so happy that YOU are happy!

Posted 4 years ago

“One watch never came and I still didn't receive my refund for any watches I've returned and I had to pay for my return”

Helpful Report

Posted 4 years ago

Hey Omar! Thanks for leaving a review! It looks like your returns were received back on 9/9 and refunded on 9/10. If you still haven't seen the funds post to your account, please feel free to contact our customer service team at contact@watches.com They would be happy to assist you!

Posted 4 years ago

“rwer”

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Posted 4 years ago

“My watch looks fantastic but is a bit smaller than I anticipated. The only other drawback is the material of the wristband. It does not feel as high quality as the watch and will probably end up being replaced in the next year or two (I estimate). Because of that I'm giving it 4 star.”

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Posted 4 years ago

“Prodotto arrivato nei tempi stabiliti. Nuovo e perfetto come da immagine riprodotta sul sito. Anche le comunicazioni con l'azienda, contattata per un dubbio, sono state eccellenti. Pienamente soddisfatto.”

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Posted 4 years ago

Thank you for supporting our business! I am so happy that your transaction, shipment and product worked out smoothly and that you are enjoying that new piece.

Posted 4 years ago

“Watches.com is an excellent place for buying watches. They offer a large selection at reasonable prices. I recently purchased a watch from them and the transaction was smooth and effortless. I contacted their Customer Service rep on a watch related issue and she responded immediately to help me out. Highly recommend them!”

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Posted 4 years ago

Hey Kevin! We are so happy to hear that! If you are still having issues, let our team know ok? Contact@watches.com :)

Posted 4 years ago

“Fantastic watch and really quick delivery.👍🏾”

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Posted 4 years ago

Thanks for letting us know! Enjoy and we appreciate your support!

Posted 4 years ago

“One watch was damage.”

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Posted 4 years ago

Hi Charley, Thank you for your review. Sorry to hear about that! It looks like our team emailed return instructions. Please let us know if you didn't see those or have any issues returning your timepiece. We are happy to help!

Posted 4 years ago

“Will never do business with you ever again; this was a total rip off - mark up of 60%?? This was a major mistake on my part; won't happen again.”

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Posted 4 years ago

Hey Maria! Thank you for leaving some feedback! G Shock is pretty strict on pricing, so if you see something less than half the price, buyer beware. Make sure you're only buying from an authorized retailer, like us, or G Shock directly. They have a lot of knock off models circulating, which is why their pricing doesn't fluctuate much. Casio will also be included in this since it's the same company. We do hope you're enjoying this model and please reach out if you have any additional questions: contact@watches.com We're happy to help you!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,556 reviews