Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,818 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,818 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing, I’ve just received email asking me to review my recent purchase. Ha blooming ha. This is now the second order that has take too long to arrive. Ordered 30 days ago and still no update. My daughter ordered a week after me and received hers last week. What’s going on?????”

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Posted 4 years ago

“Ordered product on 21st July, that didn't arrive so Waterdrop said that they had dispatched a replacement. That didn't arrive either. Won't be using you again - poor service, poor customer service”

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Posted 4 years ago

“Still waiting for it to arrive!!!”

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Posted 4 years ago

“Still waiting for my parcel to arrive, customer services say its stuck in Germany due to brevity. I won't be ordering again”

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Posted 4 years ago

“Still waiting to receive this item - when checking the tracking it seems to be going round in circles in the warehouse.”

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Posted 4 years ago

“I’d love to review my order but I haven’t received it yet.”

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Posted 4 years ago

“I haven’t received it yet”

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Posted 4 years ago

“Order never received!”

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Posted 4 years ago

“I haven't received my order I've only ordered twice and both times have taken ages and I've had to chase it . Don't think I will order again”

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Posted 4 years ago

“My order has not arrived”

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Posted 4 years ago

“Well as 3 weeks on I've still not received my order I'm hardly a satisfied customer. Fed up of the ridiculous logistical issues.”

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Posted 4 years ago

“As the item is stuck in Germany and I’ve yet to receive the item - still waiting”

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Posted 4 years ago

“You email me to review the products that are stuck in Germany; very poor! Apparently my order has arrived 13 times and despatched 8 times to and from the same place! Not happy, going away today and thought I would be taking Waterdrop with me”

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Posted 4 years ago

“Still not received any of my order. It was ordered a month ago.”

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Posted 4 years ago

“I still have not got my things”

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Posted 4 years ago

“Can’t review-hasn’t arrived -ordered on the 28/8”

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Posted 4 years ago

“I have not received them.”

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Posted 4 years ago

“Hasn’t arrived yet !!!!”

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Posted 4 years ago

“Havnt got it yet! Never ordering again 🙄”

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Posted 4 years ago

“Delivery is way too slow. 4 weeks !!!!”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,818 reviews