Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’d love to review my order but I haven’t received it yet.”

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Posted 4 years ago

“I haven’t received it yet”

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Posted 4 years ago

“Order never received!”

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Posted 4 years ago

“I haven't received my order I've only ordered twice and both times have taken ages and I've had to chase it . Don't think I will order again”

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Posted 4 years ago

“My order has not arrived”

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Posted 4 years ago

“Well as 3 weeks on I've still not received my order I'm hardly a satisfied customer. Fed up of the ridiculous logistical issues.”

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Posted 4 years ago

“As the item is stuck in Germany and I’ve yet to receive the item - still waiting”

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Posted 4 years ago

“You email me to review the products that are stuck in Germany; very poor! Apparently my order has arrived 13 times and despatched 8 times to and from the same place! Not happy, going away today and thought I would be taking Waterdrop with me”

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Posted 4 years ago

“Still not received any of my order. It was ordered a month ago.”

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Posted 4 years ago

“I still have not got my things”

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Posted 4 years ago

“Can’t review-hasn’t arrived -ordered on the 28/8”

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Posted 4 years ago

“I have not received them.”

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Posted 4 years ago

“Hasn’t arrived yet !!!!”

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Posted 4 years ago

“Havnt got it yet! Never ordering again 🙄”

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Posted 4 years ago

“Delivery is way too slow. 4 weeks !!!!”

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Posted 4 years ago

“As yet I still haven’t received my purchase… 3wks now I’ve tried emailing, however, email was returned undeliverable a few days later!! Have tried calling but getting “our lines are busy please try later or email”. Have found another email address, but as yet have had no reply!! I have been ordering from you now for over 2yrs, and I have to say I am disgusted at the lack of communication. A very unhappy customer!! Janice Gibson”

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Posted 4 years ago

“Still hasn’t been delivered and I ordered it mid July. As much as I like this product, there is no point buying it if it takes over a month to be delivered”

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Posted 4 years ago

“Not got it yet. Takes and eternity to come.”

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Posted 4 years ago

“Still waiting for delivery”

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Posted 4 years ago

“I ordered a mixed package. There was a lot of packaging at a time when we are meant to be more environmentally aware. There were no instructions so I noticed it said 500ml of the choices I tried the rosehip...it just made the water taste of nothing and not very pleasant. So in essence I have paid £13 for 18 drinks. I can buy sugar free drinks for half the price and take vitamins. What a rip off. I am so disappointed as I like to keep hydrated and was looking forward to adding some healthy flavour 🙁”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews