Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“(I ordered 18th June) after not recieving my order to date 12th July I asked what happened to my order and this is the reply . "Thank you for reaching out, we will be happy to help you with this. I have looked into your order and have seen that you bought a Rainbow Bottle 2.0 during the presale. As announced in our website, your bottle and order will be shipped in September at the soonest, depending on production and volume. If there is anything else we can help you with just let us know. Have a great day!" 3 Months !!!!!”

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Posted 4 years ago

“Still not delivered - unacceptable ! I don't have time to contact your delivery service they should just try another time if they came too late the first time !”

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Posted 4 years ago

“I never received the items”

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Posted 4 years ago

“Would love to leave a review but as it has not arrived I do not feel that I can”

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Posted 4 years ago

“Still not arrived!”

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Posted 4 years ago

“Can't write anything yet because my order didn't arrive.”

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Posted 4 years ago

“Not received”

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Posted 4 years ago

“Cant review what I haven't received unfortunately”

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Posted 4 years ago

“I haven’t got it yet, and I won’t be ordering again”

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Posted 4 years ago

“First received broken. Replacement not received”

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Posted 4 years ago

“I would love to be able to review it, but I haven't received it yet. It's been 3 weeks. Very appalling...”

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Posted 4 years ago

“No stars as it not arrived yet it’s been weeks my 2nd order of the sky bottle has been shipped but goodness only knows where my first one is please can you sort this”

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Posted 4 years ago

“Unable to review as I have yet to receive this”

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Posted 4 years ago

“Took just over 21 days to receive my order. I understand that brexit has caused disruption in shipping but people who have ordered after me, got theirs quicker. When it arrived most of my tablets were crushed which obviously isn’t great. It’s very questionable whether I’d order again in the future.”

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Posted 4 years ago

“Don't know yet, still hasn't arrived”

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Posted 4 years ago

“I haven’t received my order”

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Posted 4 years ago

“Not received the order you are asking me to review ! Have had to chase it up several times and am still waiting for it!!! Not a happy Customer.”

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Posted 4 years ago

“Ordered 02/05 still waiting for my delivery 🤷🏼‍♀️ the product is amazing, when it actually arrives...”

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Posted 4 years ago

“My delivery came but nobody delivered it, saying that no body was in. I don't stay in expecting a parcel I work for a living. In future I will close my account”

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Posted 4 years ago

“My drinks arrived but no bottle, this is no fault of waterdrop as you can clearly see the courier company have done a bad job on re-sealing the box”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,738 reviews